Tax Examiners and Collectors, and Revenue Agents

Job Details

Description

Kovach’s Mission and Values:

Our Mission: Kovach's mission is crystal clear: to cultivate a thriving and profitable company that stands as a beacon of growth and opportunity. We are steadfastly dedicated to fostering an environment where individuals not only succeed but flourish. In doing so, we aim to strike a harmonious balance between robust financial health and a nurturing space for all our team members.

Employee Ownership (ESOP):

At Kovach, we believe in sharing our success with the people who make it possible. Our employees are the driving force behind everything we achieve, which is why we proudly offer an Employee Stock Ownership Plan (ESOP). This program allows you to become an owner of the company, giving you a direct stake in its growth and prosperity. As the company continues to succeed, so does the value of your shares, offering you a powerful opportunity to build wealth and benefit from our long-term success. With an ESOP, your contributions directly impact both your future and the company’s future, creating a true partnership in our continued growth.

Our Core Values:

Positivity: Easy to work with, trusting, team player, and good communicator.
Own it: Reliable, responsible, follows through, trustworthy, thorough.
Expertise: Intelligent, innovative, and coachable.
Grit: Tough, strong work ethic, and finds a way to get it done.

Essential Duties and Responsibilities:

Maintain: up-to-date accounts receivable records.
Post customer payments: by recording cash, checks, and ACH transactions.
Reconcile: customer accounts.
Generate: invoices, credit memos, and account statements.
Investigate and resolve: customer inquiries and disputes.
Assist: in streamlining the accounts receivable process by identifying areas for performance improvement.
Serve as a backup: for account receivables support.
Provide support: to the finance department.
Process invoices: including preparing lien waivers, general contractor/owner forms, Textura, Procore, general AP invoices, DBE documentation, UCC statements, Siteline, and stored material documentation.
Manage: accounts receivable records and assist with collections.
Resolve: billing discrepancies and file all preliens.
Provide: necessary information for audits.
Monitor: customer accounts for non-payment and delayed payments.

Competencies:

Business Acumen
Strong Communication Skills
Analytical and Problem-Solving Skills
Strategic Thinking

Personal Characteristics:

Excellent customer service, communication, organizational, and time management skills.
Ability to work in a fast-paced environment and manage multiple tasks.
Strong attention to detail and accuracy.
Ethical conduct and personal effectiveness/credibility.
Integrity and confidentiality in financial reporting, complying with financial requirements.

Work Environment:

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, and photocopiers.

Preferred Skills:

Associate’s degree or equivalent.
Experience in construction accounts receivable is a must.
Experience in driving process improvement.
Proficiency in Microsoft Office and Sage.

Physical Demands:

Regularly required to sit, use hands, and communicate effectively.
Occasionally required to lift and/or move items up to 25 pounds.
About Kovach: Founded on robust client and vendor relationships, Kovach boasts a unique and influential organizational culture. Housing approximately 350 employees, our family extends across multiple states. We're not just about professional growth; we emphasize having fun while making an impact. Our annual sales touch approximately $95 million, with growth expected in the years ahead. Our partnerships with the region's biggest general contractors have adorned Phoenix with iconic buildings, ranging from the Phoenix Airport and ASU campuses to the Talking Stick Resort and Casino.

Job Type: Full-time

Benefits Offered:

401(k) matching
Comprehensive dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Generous paid time off
Vision insurance
Kovach is an equal opportunity employer that values diversity and inclusivity in its workforce. We invite candidates eager to grow, contribute, and become part of our success story.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

**Senior Collections Specialist** at **Realtor.com** **®**

**Location: Scottsdale, AZ**

Are you a problem-solving, collections expert? Are you ready to use your skillset to make critical decisions and let your expertise shine through prompt and efficient handling of incoming and outgoing customer emails and calls related to settling past due balances? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest **_Senior Collections Specialist_** and help change the world of real estate, one home at a time.

Our ideal candidate for the **_Senior Collections Specialist_** role must be a dependable self-starter possessing advanced problem-solving skills with a high aptitude to use judgment in making critical decisions to resolve issues. Let your expertise shine through prompt and efficient handling of incoming and outgoing customer emails and calls related to settling past due balances.

**Top Reasons to Apply:**

+ Opportunity to join a dynamic, close-knit team with the ability to shape and influence the role.

+ Career Growth & Development – Gain valuable experience with opportunities for advancement.

+ Hybrid work environment - Allow flexibility to work remotely 2 days per week.

**What you'll do:**

+ Understand, review, investigate and reconcile large volumes of moderately difficult and complex accounts.

+ Handle extensive research requirements to support resolution of account discrepancies and customer inquiries. Must create and update case actions by logging collection notes and dispositioning results.

+ Ability to think outside the box and make judgment calls within outlined parameters to resolve issues or make recommendations.

+ Must exude confidence in being able to work independently and perform advanced duties with more accountability for action and results.

+ Must be able to understand the complete collection process flow and be comfortable bringing new ideas for improvement to management.

+ Ability to evaluate and improve efficiencies in workflows without negative impact on other departments and/or future business.

+ Utilizing your strong communication skills, you will initiate contact and respond to incoming customer email and telephone inquiries to investigate complaints.

+ Must exhibit patience and have a calm, yet firm, demeanor to provide accurate support for validation of the past due balance to successfully collect payment, with the goal of preventing usage of a third party collection service.

+ Ensure balances represented in Salesforce are accurate by reconciling accounts that have disputes or inaccuracies.

+ Establish and maintain a positive rapport with key internal and external customers.

+ Supports policies, procedures and change initiatives as needed by management

+ Partner with Manager on general tasks, assignments, reporting, and special projects.

+ Maintain relevant reporting.

**How We Work:**

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

**What you'll bring:**

+ Minimum of a High School diploma or equivalent.

+ 5+ years of experience in collections.

+ Highly articulate with excellent communication skills, written and oral.

+ Excellent time management skills with acute attention to detail.

+ Critical thinker with an ability to independently make decisions and exercise authority within established guidelines and limits.

+ Detail-oriented with an excellent problem-solving skillset.

+ Strong interpersonal skills and willingness to adapt to rapid change.

+ High aptitude and tolerance for engaging with potentially dissatisfied clients.

+ High agility and tolerance to shift focus from task to task, or from one sub-segment of clients to another.

+ Has a thorough understanding of collections processes and procedures and applies knowledge to resolve assignments.

+ Analyze, reconcile, and propose solutions for multiple entities with the ability to concisely communicate the results to co-workers, managers, and external customers, as applicable.

+ Dependable; accountable; exhibits patience; enthusiastic and positive; team player; shares best practices; accept and professionally manage change.

+ Possess core values to engage customers with the highest level of respect and integrity.

+ Working knowledge in various computer applications (Google Docs, Gmail, Google Calendar, Google Chrome, Google Sheets, etc.).

+ Intermediate Excel skills required (pivot tables, VLookup, conditional formatting, etc.).

**How we Reward you:**

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

+ Inclusive and Competitive medical, Rx, dental, and vision coverage

+ Family forming benefits

+ 13 Paid Holidays

+ Flexible Time Off

+ 8 hours of paid Volunteer Time off

+ Immediate eligibility into Company 401(k) plan with 3.5% company match

+ Tuition Reimbursement program for degreed and non-degreed programs

+ 1:1 personalized Financial Planning Sessions

+ Student Debt Retirement Savings Match program

+ Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer’s financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.

**In the Role:**

+ Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services

+ Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day

+ Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations

+ Maintain and note all appropriate information and documentation on customer and account status

+ Collaborate both in person and virtually, using available technology to connect with other internal teams

**Requirements**

+ High School Diploma or GED

+ Proficiency in utilizing multiple tools/systems simultaneously

+ Skilled at achieving and exceeding goals

**Preferred**

+ Experience working in customer service, collections or call center environments

+ Bilingual: Spanish

**Work Schedule:**

Hours of Operation

Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM

The schedule is for 40 hours per week within the hours of operation _,_ which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.

**Training Schedule:**

The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.

**Location:**

On-site – Hybrid scheduling available after 90 days in the role, availability is based upon individual performance.

**Who we Are**

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

+ Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

+ Up to 4% matching 401(k)

+ Employee Stock Purchase Plan (10% share discount)

+ Tuition reimbursement

+ Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)

+ Paid sick leave as determined by state or local ordinance, prorated based on start date

+ Paid holidays (7 days per year, based on start date)

+ Paid volunteer time (3 days per year, prorated based on start date)

**Key Word Tags**

Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Austin, TX, Atlas currently has over 3,500 employees with offices throughout the US, including Alaska & Hawaii. It’s no accident that Atlas creates a better experience for infrastructure and environmental projects. It’s how we are built – with the best people in the industry, with the reach and expertise to help at any and every step of the project, and with a heart-led approach that puts quality and safety at the center of everything we do. We’re just built to be better. We are a great company.

We are seeking a **Project Biller Assistant (Office Admin 1) - Part Time** to join our Tempe, AZ team! This is an ideal position for a college student interested in accounting or finance or any individual seeking part-time employment. Come join us!

**Job responsibilities include but are not limited to:**

+ Support project invoicing for multiple branches, maintain accounting/client files, project setup and new client/vendor setup process.

+ Provide billable value-added support for technical experts and other project staff.

+ Support project managers with budget monitoring and adherence to billing-related specifics of client contracts.

+ Assist with month-end financial close-out duties.

+ Answer and direct incoming phone calls.

+ Help with submitting marketing proposals, Requests for Qualifications and local marketing presentations.

+ Database entry for specific client systems.

+ Word processing and creating Microsoft Office-suite documents such as memos and spreadsheets as needed by project managers.

+ Maintain efficient and orderly workplace.

+ Make corrections and generate amended reports as needed.

+ Practice and maintain a safe working environment.

**Minimum requirements:**

+ Pursuing, or has an associate's or bachelor's degree in, accounting or related field.

+ Degree can be overlooked if candidate has experience working in BST or Deltek Vantagepoint accounting platforms.

**Technical requirements:**

+ Microsoft PC applications; WORD, EXCEL

+ Advanced computer skills

**Other miscellaneous qualities:**

+ Good verbal and written communication skills

+ Detail-oriented; good organizational skills

+ Able to work well with many different personalities

+ Dependable

+ Quick and diligent learner

+ Ability to multi-task

+ BST and Deltek Vantagepoint accounting system experience a plus

**Benefits:**

Atlas offers a comprehensive benefit program to meet the diverse needs of our employees. Depending on your employment status, Atlas benefits include health, dental, vision, life, AD&D, voluntary life / AD&D, disability benefits, leaves of absence, 401k, paid time off, paid holidays, employee assistance program, educational assistance program.

**Who We Are:**

We strive to be the most sought-after infrastructure and environmental solutions company, known for our unique, values-driven approach and brought to life by the industry’s most exceptional people.

Atlas provides professional testing, inspection, engineering, environmental and consulting services from more than 100 locations nationwide. We deliver solutions to both public and private sector clients in the transportation, commercial, water, government, education and industrial markets.

With a legacy of providing consistent quality and results, Atlas creates a better experience at every stage of an infrastructure project. We connect the best experts in the industry to deliver value from concept to completion and beyond. This means doing everything our clients expect and then raising the expectations in a way that only our people can.

**Our Values:**

**Life:** We enhance quality of life. We value people and safety above all else.

**Heart:** As our hallmarks, we act with compassion, empathy and respect.

**Trust:** We work together as partners, doing what we say with full accountability.

**Mastery:** Always striving for the highest quality, we ensure greatness inspires all our work.

**Atlas EEOC Statement**

Atlas is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Atlas makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist I in Collections at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

**Job responsibilities**

+ Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products

+ Utilizes customer service expertise to interpret needs and deliver continuous insights

+ Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience

+ Excels both independently and collaboratively, driving team success and achieving goals

+ Follows all regulatory and departmental practices and procedures diligently

+ Takes ownership of each customer interaction while treating them with respect and responding with empathy

**Required qualifications, capabilities, and skills**

+ Communication, negotiation, information gathering, and decision-making skills

+ Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately

+ Ability to manage complex customer interactions using empathy, composure, and sound judgment

+ Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments

+ Adaptability and efficiency in fast-paced, dynamic, and results-driven environments

+ Ability to solve problems and effectively present and explain solutions

+ Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals

+ Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting

+ High school diploma or GED required

**Preferred qualifications, capabilities, and skills**

+ Developing ability to use data to understand issues and opportunities

+ Developing skills in using AI technology for automation and prompt writing

**Work Schedule**

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**Discover. A brighter future.**

We offer 100% remote, combo, or on site - it’s your choice!

And… After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to cover the costs of setting up a home office and a $60 monthly payment to offset remote work expenses.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

**Job Description:**

We know you’re going to love it here! Discover has an outstanding culture, and the employee experience is fantastic!

Our next classes start in May of 2025.

We’ve got you covered with a variety of shifts. We are currently hiring for the following schedule:

+ 2:30 PM - 10:00 PM EST (OH)

+ 12:30 PM - 8:00 PM MDT (UT)

+ 11:30 AM - 7:00 PM MST (AZ)

_Note: Shifts are Monday - Friday with weekends as assigned, working between 30-39 hours per week._

**What You'll Do**

+ Under general direction, responsible for servicing delinquent credit card accounts through varying contact channels (outbound, inbound, and digital messaging).

+ Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the relationship with our customers.

+ Utilizes professional and influential communications to keep the goodwill of customers while securing payments.

+ Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment.

+ Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

**How You'll Do It**

+ Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected.

+ Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts.

+ Ensures compliance with company policies and procedures.

+ Handles difficult collection calls as determined by center management.

**Qualifications You'll Need**

**The Basics**

+ H.S. Diploma or GED

+ 2+ years Collections

+ 2+ years Advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency

+ 1+ years Working-level experience in listening skills

**Physical and Cognitive Requirements**

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

+ Primarily remain in a stationary position.

+ No required movement about the work environment to complete the major responsibilities of the job.

+ Primarily performed indoors in an office setting.

+ Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

**Ability to communicate verbally.; Ability to communicate in written form.**

**This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position.**

**Bonus Points If You Have**

+ 3+ years Collections

+ 2+ years Advanced-level experience in problem solving and influencing

+ 1+ years Working-level experience in decision making

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

\#INDDFS

\#ZRDFS

\#Remote

\#BI-Remote

A credit screening may be required for some roles within Discover Home Lending.

**Application Deadline:**

The application window for this position is anticipated to close on Apr-05-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

**Compensation:**

The base pay for this position generally ranges between $23.25 to $30.50. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

**Benefits:**

We also offer a range of benefits and programs based on eligibility. These benefits include:

+ Paid Parental Leave

+ Paid Time Off

+ 401(k) Plan

+ Medical, Dental, Vision, & Health Savings Account

+ Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances

+ Recognition Program

+ Education Assistance

+ Commuter Benefits

+ Family Support Programs

+ Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) (https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance (https://dcba.lacounty.gov/fairchance/) ).

Positions marked as remote eligible are limited to remote locations within the country in which the position is based.

Applicants must be 18 or older at the time of hire.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Manages the collection activities for various areas within the organization as assigned; such as bank card, consumer loans, direct or indirect loan portfolios, loss recovery, commercial accounts, etc. Manages the review and collection of all past due accounts to achieve target delinquency goals with lowest possible loss ratios and minimal risks. Approves extensions, charge-offs, repossessions and liquidations. Manages filing of insurance claims to realize the recovery of money and minimize losses. Ensures compliance with applicable internal policies and procedures and regulatory requirements.

**Schedule: Monday-Friday 8am-5pm 2 days out of the week shift 12pm-9pm.**

**Rotating Saturday- As a manager you will rotate a Saturday every month.**

Basic Qualifications

- Bachelor's degree, or equivalent work experience

- Two to three years of experience in collections and financial services industry

- Minimum one year of management/supervisory experience

Preferred Skills/Experience

- Basic knowledge of loan collection techniques, policies, procedures, and principles of credit lending

- Working understanding of collection laws and regulations

- Basic knowledge of consumer, residential, commercial and/or dealer originated installment lending as applicable

- Some knowledge of on-line collection systems

- Basic knowledge of general organizational operations and procedures

- Strong planning and organizational skills

- Good managerial skills

- Ability to resolve moderate problems with minimal guidance

- Excellent verbal and written communication skills

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $60,435.00 - $71,100.00 - $78,210.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Contract to Hire

**Job # 24674 Hospital Biller**

**Acclivity Healthcare - Your personable, proven partner!**

Since 1999, Acclivity Healthcare has served the specialized recruiting and staffing needs of leading healthcare employers nationwide. Our clients range from independent physician practices to national healthcare systems and insurance providers. We are proud of our 18,000+ successful placements with quality-oriented organizations that recognize the value of better talent.

**Compensation and Schedule for the Hospital Biller**

Hospital Biller – Full-time, work-from-home, $20-$23 per hour, Monday to Friday, 7:00am to 3:30pm within Arizona time zone hours during training. Monthly and year-end bonuses available!

**Required Qualifications of the Hospital Biller**

- 2+ years of recent hospital UB billing experience required

- AHCCCS and BC/BS experience preferred

- High school diploma or GED required

- Must successfully pass a criminal background check and drug screen

**Responsibilities of the Hospital Biller**

- Work and resolve day edits, registration edits, and NPI edits

- Work with various departments for resolves

- Complete 160 claims per day minimum

- Perform some rebills on late charges

- Work with paper and electronic billing

- Calculate reimbursement

**About the Company**

This successful specialty hospital has provided hope, healing, and the best healthcare for patients since it was established in 1983, and it has grown to become one of the largest specialty hospitals of its kind in the country. With a Medical Staff of nearly 1,000 specialists, they provide inpatient, outpatient, trauma and emergency care across more than 70 subspecialties, the most comprehensive specialty care available in the state. They have an immediate need for two experienced and motivated Hospital Billers to join their team!

Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability

Medical Insurance Collections Specialist (REMOTE)

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Job Details

Requisition #:

204381

Location:

Chandler, AZ 85286

Category:

Medical Billing/Collections

Salary:

$19.00 - $22.00 per hour

Position Details

Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time.

At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun.

Position Overview

The Collections Specialist is responsible for following up with invoices that have been sent to payers but have not yet been paid. This individual is also responsible for researching denials and converting them.

The starting pay for our Collections team is $19.00 per hour. In addition to compensation, our full-time employees are eligible to receive the following competitive benefit package including Health, Dental, Vision, and Life insurance options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity!

**Must have Medical Collections Experience to be Considered**

Essential Job Functions

• Process at least 5 claims per hour

• Manage a portfolio of payers, ensuring collections, aging and denials are being processed in a timely fashion

• Assist with billing efforts by eliminating denials and keeping payer rules up to date

• Perform month end reconciliation; assisting other departments as needed

• Meet daily, monthly and quarterly collection goals set by management

• Ensure work being performed meets internal and external compliance requirements

Requirements

• High school diploma or GED required

• Minimum of 2 years related experience in Medical Insurance Collections; healthcare, medical office, customer service required

• Proficient in Microsoft suite of products including Outlook, Word and Excel

• Strong basic math and accounting skills

• Proven ability to manage in a high call volume environment with accuracy and efficiency

Other Skills/Abilities

• Must be able to adhere to confidentiality standards and professional boundaries at all times

• Attention to detail

• Time Management

• Ability to remain calm and professional in stressful situations

• Strong commitment to excellence

• Quick-thinking and astute decision making skills

• Effective problem-solving and conflict resolution

• Excellent organization and communication skills

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Notice for Job Applicants Residing in California (https://www.aveanna.com/CaliforniaPrivacyNotices.html)

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Collections Specialist I

Corporate Finance

Federal Way,
Washington

NA,
Arizona

NA,
Nevada

NA,
Oregon

**Description**

Are you a master of numbers and a champion of collections? Do you possess the unique ability to balance the delicate art of diplomacy with the firm hand of debt recovery? If so, we are looking for YOU! Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your skills and experience.

**The Position** : We are looking for a Collections Agent to join our team of first-party collectors. This position is responsible for maintaining acceptable Effectiveness Collection Percentages on 1-30-Day delinquent accounts. Effectively communicate with both internal and external customers to resolve delinquent contracts. Utilize all internal and external resources available to establish contact, identify appropriate courses of resolution to protect the Company’s interest and to execute the resolution plan in a timely manner.

**This position is currently a hybrid role, allowing for combination of remote and onsite work. However, the hybrid work arrangement is subject to change at any time, and the position may transition to a fully onsite role located at Federal Way, WA.**

**The essential responsibilities in this role include, but are not limited to:**

+ Communicates with customers that are in a 1-30-day delinquent status via telephone, mail, email, text or personal contact.

+ Negotiates payment arrangements with the customers to ensure timely payment.

+ Maintain individual and group monthly delinquency goals.

+ Ensure that individual call volume meet company standards for their prospective areas and calls are made in a professional manner.

+ Assessing miscellaneous collection fees including late charges, over-the-phone payment fees, contract addendum fees, documentation fees and interim payments.

+ Maintains complete and accurate documentation to include thorough notation of all communications with the customer or authorized parties.

+ Understands the proper usage of extension, rewrites, addendums, and forbearances.

+ Prepares status worksheets, payoffs, and amortization schedules and requests for Fair Market Values.

+ Prepares Repossession Packets and demand letters when necessary.

+ Understands and utilizes company system and use of the phone dialer.

+ Works with customer’s and Financial Pacific Leasing insurance company to ensure proper insurance coverage is obtained.

+ Utilizes the broker base and in-house broker representatives to resolve first payment default delinquencies.

+ Provides highest level of customer service to all lessees, vendors, brokers and staff.

+ Performs all other duties as assigned by management.

**Required Knowledge, Skills and Abilities:**

+ Must be a high school graduate or equivalent

+ Previous Collection experience (preferred)

+ Regular and predictable attendance

+ Must present oneself in a professional manner

+ Must be proactive and adhere to all company policies including Bank Secrecy Act and compliance regulations

+ Mustmaintain confidentiality of all company information

+ Must provide exceptional customer service and support to our customers, partners and all levels of staff

+ Must have working knowledge of Microsoft applications (Outlook, Word, Excel)

+ Strong data entry skills

**Why Financial Pacific Leasing - Here is what we offer:**

+ Competitive benefits package!

+ 401(k) company match!

+ Recognition program!

+ Thriving company culture!

**About Us**

Financial Pacific Leasing, a subsidiary of Umpqua Bank, is a direct provider of small-ticket commercial equipment leases. Our employees are smart, hardworking and fun! We believe that quality service, innovative products, and strong relationships are the key to success for all businesses.

**Compensation & Benefits**

We offer a competitive total rewards package including base salary and comprehensive benefits. This role offers the rate of $19.22 per hour to $21.68 per hour. The pay rate for the successful applicant depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, and education. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates cost-effective benefit options including comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid time off for vacation, illness, volunteerism, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.