Business & Computer Information Systems

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

Business & Computer Information Systems Field of Interest

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Contact an Advisor for more information on this career!

Salary Breakdown

Computer User Support Specialists

Average

$55,190

ANNUAL

$26.54

HOURLY

Entry Level

$36,810

ANNUAL

$17.70

HOURLY

Mid Level

$48,380

ANNUAL

$23.26

HOURLY

Expert Level

$78,290

ANNUAL

$37.64

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

323

Current Available Jobs

24,010

Projected job openings through 2030


Sample Career Roadmap

Computer User Support Specialists

Job Titles

Entry Level

JOB TITLE

Computer Support Person

Mid Level

JOB TITLE

Entry-level Support Person

Expert Level

JOB TITLE

Intermediate Support Person

Supporting Certifications

Supporting Programs

Computer User Support Specialists

Sort by:


Arizona Western College
  Yuma, AZ 85365      Degree Program

Arizona Western College
  Yuma, AZ 85365      Certification

Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Active Listening

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Complex Problem Solving

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • SAP ABAP Software Developer
    Two95 International Inc.    Scottsdale, AZ 85258
     Posted about 17 hours    

    Title: SAP ABAP Software Developer

    Job Type: Full-time

    Location: Scottsdale, AZ

    Salary: Market Rate (Base + Benefits)

    Requirements

    Must Have:

    + 8 years of SAP development experience, including ABAP and HANA Development experience

    + Well-versed in system integration technologies such as SLT, JS-based backend services (HANA XS, Node.js), ODdata services, etc.

    + Expert-level programming experience in the development tools of one or more softwares, and expert competency with SQL and database transactions

    + Design and development experience of SAP UI5 applications

    + Experience with developing custom SAP Fiori (UI5) desktop web-applications using SAP WebIDE

    + Experience in core front-end web technologies (JavaScript, HTML, CSS, SAP UI5 & jQuery)

    + Experience with data modelling using HANA Studio, and expert hands-on experience in PL/SQL

    + Experience with multi-providers, composite providers, Open ODS, transient providers, transformations, extractors, data sources

    + Experience with building HANA Views (Attribute, Analytical & Calc)

    + Working experience of SAP SLT replication server, and knowledge of performance tuning queries as well as stored procedures/functions

    + Strong understanding of Fiori elements and UI adaptation

    + Good understanding of code performance rules and guidelines for SAP HANA

    + Strong knowledge of SAP HANA technical concepts and architecture

    Benefits

    Note: If interested please send your updated resume to joseph.prabakar@two95intl.com and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

    We look forward to hearing from you at the earliest!


    Employment Type

    Full Time

  • Sr. Mobile Application Developer
    Two95 International Inc.    Scottsdale, AZ 85258
     Posted about 17 hours    

    Title: Sr. Mobile Application Developer

    Location: Scottsdale, AZ

    Duration: 6+ Months Contract with Extensions

    Rate: $Open

    Requirements

    PRINCIPLE RESPONSIBILITIES:

    + Collaborates with cross-functional teams to define, design, implement, test, and deploy new web and mobile features in a fast paced environment.

    + Works with internal and external data sources and API's.

    + Writes unit tests in order to increase reliability and quality of applications.

    + Addresses system defects and implements enhancements to existing functionality.

    + Troubleshoots issues with minimal guidance, identifies bottlenecks in existing workflows and provides solutions for a scalable, defect-free application.

    + Complies with Company policy and practices relating to the System Development Life Cycle.

    + Maintains productive working relationships with project sponsors and key systems users.

    + Keeps up on industry trends and current technological standards, languages, coding techniques, utilities and operational considerations.

    + Makes suggestions for process, coding, implementation, and performance improvements.

    Provides mentoring, training and technical guidance to junior developers and assists in training other programming or support team members in a cooperative and effective manner.

    Performs other job-related duties as assigned or apparent.

    PREFERRED QUALIFICATIONS:

    + Bachelor’s degree in Computer Science or related field.

    + Experience with agile software development methodologies (Scrum, Kanban).

    + Experience working with offshore/near shore teams.

    + In depth understanding of e-commerce and experience in developing highly transactional, mission critical applications.

    + CSS preprocessing, e.g. LESS

    + Front end build tools, e.g. Gulp, Grunt

    + JavaScript testing frameworks, e.g. Jasmine, Karma

    + Front end components, e.g. Bower

    + JavaScript compression and minification, e.g. Uglify

    + Developer/Build tools, including GIT and Jenkins

    Understanding of web development tools and frameworks, including:

    Code analysis tools such as PMD, Checkstyle, Findbugs and Sonar

    MINIMUM QUALIFICATIONS:

    + Minimum of 5 years of experience in software development, information systems, or an equivalent technical environment.

    + Experience in leading the development of highly transactional, mission critical applications in environments/architectures for multi-user systems.

    + Experience in all aspects of the software development lifecycle, including design, functional and technical requirements, coding, debugging, testing, release and operational support.

    Experience with software development best practices, including coding standards, code reviews, source control management, build processes, testing and operations.

    OTHER KNOWLEDGE, SKILLS & ABILITIES:

    + Exceptional analytical skills.

    + Deep understanding of object-oriented programming methodologies.

    + Exceptional verbal, written and listening skills.

    + Exceptional interpersonal skills and demeanor.

    + Ability to work within a hybrid application environment using webviews.

    + Ability to work effectively in a team-oriented environment, both independently and collaboratively.

    + Experience consuming RESTful web services.

    + Understanding of mobile app and web performance optimization techniques.

    + Knowledge of developer/build tools, including GIT, Jenkins, TestFlight.

    + Working knowledge of Web analytics tools (Omniture, Google Analytics).

    Highly proficient with xCode/iOS/Objective-C/Swift development OR Java/Android Studio/Android SDK/3rd Party SDK development

    Experience using auto layout for iOS.

    Benefits

    Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

    We look forward to hearing from you at the earliest!


    Employment Type

    Full Time

  • Information Technology Analyst
    Kimley-Horn    Phoenix, AZ 85067
     Posted about 18 hours    

    **Overview**

    Kimley-Horn is looking for an Information Technology (IT) Analyst to join our Phoenix, Arizona (AZ) office! This is an in-office position.

    **Responsibilities**

    In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.

    + Provide support on our corporate IT Helpdesk

    + Install new printers/copiers/plotters and other office equipment

    + Install and support enterprise applications

    + Perform data maintenance and data archiving

    + Assist with office moves/expansions

    **Qualifications**

    Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.

    + Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR

    + Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience

    + Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental

    + Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions

    + Ability to understand Windows 10 and configure and troubleshoot PC level problems

    + Ability to understand basic Windows Active Directory; user accounts and security groups

    + Strong communication, written, and customer service skills

    + High aptitude and willingness to learn new technologies

    + A self-starter that can work with minimal supervision; highly organized

    + Travel (driving) to other offices within the region as needed

    **Why Kimley-Horn?**

    At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 17 years!

    _Key Benefits at Kimley-Horn_

    + Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.

    + Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.

    + Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.

    + Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.

    + Professional Development: Tuition reimbursement and extensive internal training programs.

    + Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.

    Share this job with a friend (https://careers-kimley-horn.icims.com/jobs/16696/information-technology-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834442239)

    Share on social media

    _Applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 3 days of being posted._

    PleaseCLICK HERE (https://www.kimley-horn.com/careers/benefits/at-a-glance/) to learn more about the potential Benefits you may be eligible to receive with this role.

    If you require an accommodation, pleaseCLICK HERE. (https://www.kimley-horn.com/careers/ada-accommodation-request/)

    **Applicants must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.**

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    **Posted Date** _2 months ago_ _(1/20/2025 12:36 PM)_

    **_ID_** _2025-16696_

    **_Education_** _Bachelor's Degree_

    **_Discipline/Focus_** _Information Technology_


    Employment Type

    Full Time

  • Technical Support Specialist - Online Division - Grand Canyon University
    Grand Canyon Education    Phoenix, AZ 85067
     Posted about 18 hours    

    Technical Support Specialist - Online Division - Grand Canyon University

    Click Here to

    Apply Online

    Job Description

    Come Grow With Us

    Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

    Are you a people person? Love to help others and a pioneer in technology? Grand Canyon University’s Technical Support Specialist may be the role for you! Our department is providing more resources, tools and support than ever! Many of the resources are available on all of our social platforms, with the goal to making the resources as accessible as possible. Sounds like a good fit? Apply today!

    The Technical Support Specialist provides telephone, e-mail, live chat and social media support to GCU Students regarding their issues with online classroom access. Team members are required to achieve call center activity targets (calls answered, wait time) as outlined in the department’s operating guidelines.

    What you'll do:

    + Handles Technical Support Calls, chats, emails, and social media requests regarding online classroom access from students.

    + Assists Students with basic and advanced troubleshooting, ongoing issues, and provides assistance on classroom technology setup.

    + Handles advanced issues related to browser troubleshooting for supported applications.

    + Follows through and communicates with the user while working the problem to ensure successful and timely completion of the problem.

    + Works with team members and other GCU departments on behalf of the customer to resolve issues.

    + Consistently meets first contact resolution metrics.

    + Works alternate shift hours as assigned to handle the call in/ticket requests.

    + Prepares required documentation related to customer requests and resolution and adheres to proper documentation guidelines.

    + Determine when to escalate issues to management level for assistance.

    + Inform management of persistent and recurring issues

    + Effortlessly engage with callers, actively listen, analyze, and isolate tech issues

    + Comfortably navigate multiple applications to research solutions

    + Multitask in systems while patiently providing step-by-step instructions

    + Calmly provide conflict resolution

    + Navigate frustrated customer situations

    + Work independently with discipline in a virtual environment

    + Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers.

    + Work at a desk, wearing a wired headset, while talking to customers in a high-volume, fast-paced, and sometimes stressful environment

    The role might be right for you if you have:

    + Must have a customer-focus, service orientation and professional and courteous manner.

    + Ability to work on simultaneous multiple cases effectively

    + Solid problem solving/trouble shooting skills with strong attention to detail.

    + Able to demonstrate personal ownership of all customers’ issues and follow through to obtain desired results

    + Skilled in determining why and how, what steps or procedures are required in problem resolution.

    + Ability to learn University E-Learning software and applications.

    + Ability to function in a fast-paced call center environment

    + Willingness and ability to work assigned shifts which may consist of weekends, holidays and evenings.

    + Excellent communication skills, written and verbal, to transmit information accurately and understandably.

    + Team player with adaptability to changes in workload, systems, and processes.

    + The ability to multi-task, prioritize, and remain detail-oriented.

    + Self-motivated, positive, and friendly demeanor; ability to remain calm and professional in all situations.

    + Call center or technical support experience highly desirable.

    + Must be able to pass pre employment background check.

    + Previous experience with University e-learning environments and software preferred but not required.

    What we’ll offer in return:

    + A career where your work makes a difference in students’ lives.

    + Ongoing professional development and growth.

    + Outstanding benefits and work perks.

    + Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.

    + Collaborative and supportive work environment...and more!

    Starting salary is $34,000 per year.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Technical-Support-Specialist---Online-Division---Grand-Canyon-University\_R000059163)

    Click Here to

    Apply Online


    Employment Type

    Full Time

  • GPS - Technical Business Analyst - Supervising Associate
    EY    Phoenix, AZ 85067
     Posted about 18 hours    

    At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

    The exceptional EY experience. It's yours to build.

    EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

    From strategy to execution, the Government & Public Sector (GPS) practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

    Our GPS Technology Organization is a structure within the US GPS practice that implements and maintains a new operate and technology model designed specifically to support U.S. defense and Government engagements.

    **The opportunity**

    We are looking for a Business Analyst who will be part of the GPS Technology Integration team within the US Government and Public Sector Technology Hub. In this role, you will apply analytical knowledge areas and in-depth analysis of the business to uncover its true problems, understand its objectives, define the relevant requirements, and identify key processes to support solution development and implementation. Business Analysts have strong problem-solving skills and interact regularly with various professionals to generate value for the business. Business Analysts have several key touch points through the product lifecycle and will ensure that the solution will enable the business to achieve its objectives.

    **Your key responsibilities**

    + Lead the effort to plan, scope, gather, understand and analyze business requirements, and translate business requirements into technical requirements, the vast majority of these being non-functional.

    + Apply business analysis knowledge areas and creativity to drive requirements work effort ranging from planning, elaboration, analysis, validation to communication through the different stages of the requirements lifecycle

    + Engage with business and technology partners to clarify application functions, processes and data flow to align business and technology capabilities or constraints

    + Manage the backlog of work for the business you are supporting, including the development of features and user stories, and refining those features and user stories to support sprint and PI planning

    + Continuously advance the proficiency of business analysis and apply industry standard methodologies to promote forward thinking on the analysis of changing business models and knowledge sharing across other domains

    **Skills and attributes for success**

    + Ability to plan, lead and direct tactical activities to scope work effort and capture requirements for analysis, and prioritize features to produce required business outcomes

    + Capacity to manage requirements of varying complexity through its lifecycle and validate those requirements with business partners and technologists

    + Strong awareness of technology and security components and their relevancy to the functional modules, especially their advantages in advancing business position and user confidence

    + Excellent communication skills and confidence to identify, negotiate and mitigate difficult circumstances (ex. demanding stakeholders, changing requirements scope)

    + Ability to engage and collaborate in diverse settings of people, perspectives and experiences

    + Strong analytical capabilities to decompose sophisticated business models, specify critical functions and identify inter-dependencies for design considerations

    + A sense of urgency, decisiveness, ability to work well under pressure and handle multiple projects

    + Ability to listen and to think independently, and be a curious and creative person

    **To qualify for the role, you must have**

    + Bachelor's degree in Business Administration, Business Management, Computer Science, Engineering, Management Information Systems, or relevant experience

    + Minimum 3-5+ years of experience in a significant role interacting with business and technology leaders to define business operations, workflows and technology solutions

    + Direct experience and accountability in the functional architecture of products, product portfolios or solution accelerator with at least $3m of investment, $1m if using leading cutting edge innovative technologies

    + Experience in Agile framework participating directly in Agile practices and producing common artifacts

    + Understanding of product development and delivery framework especially Agile framework and DevOps practices

    + Technical knowledge and understanding of IT solution delivery

    + Ability to obtain and maintain Top Secret Security Clearance

    **What we look for**

    + A Business Analyst who is interested in expanding his/her experience beyond application development by immersing themselves in security-focused technical implementations

    + A self-starter, independent-thinker, curious and creative person with ambition and passion

    + A person who can manage multiple projects and competing priorities

    **What we offer**

    We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $83,600 to $156,200. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $100,300 to $177,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

    + **Continuous learning:** You’ll develop the mindset and skills to navigate whatever comes next.

    + **Success as defined by you:** We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

    + **Transformative leadership:** We’ll give you the insights, coaching and confidence to be the leader the world needs.

    + **Diverse and inclusive culture:** You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

    EY accepts applications for this position on an on-going basis. **If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**

    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

    Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

    Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    For those living in California, please click here (https://ey-preview.ey.com/content/ey-unified-site/ey-com/local/us/en\_us/home/legal-and-privacy/fair-chance-ordinance.html?token=68cf9ed2-94e5-4db9-83cf-5c6aa14619de) for additional information.

    _EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. _

    _EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at_ _ssc.customersupport@ey.com_ _._


    Employment Type

    Full Time

  • Interiors System Engineer, IP
    Ford Motor Company    Phoenix, AZ 85067
     Posted about 18 hours    

    At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams! With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.

    Ford Model E is responsible for developing the key technologies and capabilities – such as EV platforms, batteries, e-motors, inverters, charging and recycling – to create ground-up, breakthrough electric vehicles. By joining the best software, engineering, design and UX talent, you will be a part of creating new technologies and concepts that can be applied across the Ford enterprise. Being on the Ford Model E team means building the future as Ford’s center of innovation and growth through electric and connected vehicles and services.

    The Interior Systems Engineer will be responsible for concept development and detailed design of the cabin systems through multiple stages of development. You will Conceptualize, Design, Engineer, Develop and support the launch of full vehicle interior components.

    **What you’ll be able to do:**

    + Create and develop interior system requirements and specifications while developing geometry and the engineering execution in conjunction with design, supply chain, and other core teams.

    + Create vehicle-aligned component and system targets for function, cost, weight and investment.

    + Develop 3D geometry and innovative designs concepts that solve challenging crash load cases while balancing construction, material, and manufacturing methods

    + Optimize the concepts and designs with analytical and physical assessments, ensuring conformation to federal regulations governing assigned systems.

    + Deliver world-class craftsmanship and fit/finish through the proper implementation of GD&T.

    + Develop, study, and implement novel construction techniques and materials then drive them to production feasibility

    + Enable effective communications with Studio, Packaging, Advanced Engineering, Manufacturing, and Supplier activities to deliver optimal design solutions

    + Support presentations of concepts and status to senior management and internally to Company personnel

    **The minimum requirements we seek:**

    + B.S. in Mechanical Engineering or a related field

    + 5+ years of experience designing, developing, and releasing one or more interior subsystem and adjoining parts including component manufacturing and assembly processes

    + 3+ years of experience using 3D CAD software collaboratively (NX, Catia, 3DX, etc.)

    + 2+ years of team lead experience

    + 1+ year of experience in the production release process

    + 1+ year of experience in a factory setting launching a new product

    + System level management experience

    **Preferred Requirements** :

    + Master's Degree in Engineering

    + Excellent understanding of GD&T standards

    + High level of expertise and proficiency with Catia, Enovia, or similar tools including drawing and modeling practices and methodologies

    + Hands-on experience building and launching automotive products

    + Experience with Microsoft Office applications and other information management tools

    + Strong written and verbal communication skills

    + A degree in Mechanical Engineering, Certificate of Accomplishment from a recognized Design educational institution, or equivalent skills and expertise

    + Experience using Confluence, Jira, Asana, or other project management tools

    + An eagerness to work cross-functionally in a dynamic environment where you are part of a high performing team

    + A system approach to design and development with the desire and curiosity to strive for exceptional delivery execution and continuous improvement

    **What you'll receive in return:**

    As part of the Ford family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. You'll also experience exciting opportunities for professional and personal growth and recognition.

    If you have what it takes to help us redefine the future of mobility, we'd love to have you join us. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is available for this position.

    We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
    https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-GSR-sal-plan-2.pdf

    **Requisition ID** : 40540


    Employment Type

    Full Time

  • Senior Mainframe Systems Programmer- Logical Security
    Ensono    Phoenix, AZ 85067
     Posted about 18 hours    

    Senior Mainframe Systems Programmer- Logical SecurityRemote - United StatesJR011332

    **Senior Mainframe Systems Programmer- Logical Security**

    At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things** **!** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

    We can **Do Great Things** because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business.Honesty, reliability, curiosity, collaboration, and passionare thekeyto achieving our purpose.

    **About the role and what** **you’ll** **be doing** :

    We are seeking a skilled Senior Mainframe Systems Programmer with 8 + years of experience in mainframe security, specifically with RACF and ACF2. The ideal candidate will have hands-on experience in administering login IDs, dataset, and resource rules, as well as expertise in mainframe digital certificates. This role requires monitoring system security policies, handling violations/incidents, and performing regular audit reviews. The candidate will also liaise with business and technical support areas, provide customer support through reports and presentations, and ensure adherence to security standards. Availability for 24/7 support is essential.

    **Key Areas of Focus for this Role**

    + Administer RACF and ACF2 login IDs, dataset, and resource rules.

    + Manage and monitor mainframe digital certificates.

    + Oversee system security policies and address violations/incidents.

    + Conduct daily, weekly, and monthly audit report reviews.

    + Collaborate with business and technical support teams.

    + Prepare ad hoc reports and deliver presentations for customer support.

    + Ensure compliance with security standards across the environment.

    **Required Qualifications**

    + Minimum 8 years of experience in Mainframe Security packages RACF and ACF2.

    + College degree preferred

    + Technical Skills:

    + Excellent TSO, JCL, IBM UTILITIES, JES2, and ISPF a must

    + Experience using ZSECURE security products is desired

    + General Knowledge:

    + Some MVS experience is a plus

    + PC Skills (Microsoft Outlook, Word, Excel, PowerPoint) ACF2, Top Secret, and iSeries security knowledge a plus

    + Technical knowledge across multiple Mainframe teams

    + Proficient in Microsoft suite (Excel, Word, Powerpoint) to a level of creating documents which can be shared with clients.

    + Exceptional interpersonal, verbal and written communication skills

    + Customer Service skills at management level

    + Experience establishing and documenting processes and procedures

    + Strong collaboration and teamwork skills

    + Understand a large-scale 24×7 production environment

    + Strong problem solving and analytical skills with knowledge of problem analysis

    + Must be self-motivated and able to manage multiple projects simultaneously.

    + Strong communication skills to liaise with cross-functional teams as well as provide guidance to junior team members.

    WhyEnsono (https://www.ensono.com/company/culture/) ?

    Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

    We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

    Some of our benefits include:

    + Unlimited Paid Days Off

    + Three health plan options through Blue Cross Blue Shield

    + 401k with company match

    + Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

    + Paid Maternity Leave, Paternity Leave, and Sabbatical Leave

    + Education Reimbursement, Student Loan Assistance or 529 College Funding

    + Enhanced fertility coverage

    + Wellness program

    + Flexible work schedule

    + Depending on location, ability to take advantage of fitness centers

    As of the date of this posting, a good faith estimate of the current pay scale for this role is $80,000 to $148,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

    Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

    Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

    If you need accommodation at any point during the application or interview process, please let your recruiter know or email .

    JR011332


    Employment Type

    Full Time

  • Mainframe System Programmer – CICS
    Ensono    Phoenix, AZ 85067
     Posted about 18 hours    

    Mainframe System Programmer – CICSRemote - United StatesJR010560

    At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things** **_!_** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

    We can **Do Great Things** because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion.

    Provide premium software support and services to Ensono mainframe clients as they relate to CICS.

    Position reports to Manager, MF Programming

    **Key Areas of Focus for this Role**

    + Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.

    + Provide primary support for reported problems related to CICS TS and related OEM software products.

    + Provide support on 24 x 7 x 365 basis and in multiple time zones.

    + Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).

    + Work with members of other functional towers in preparing customer partitions for regular (approximately once per year) operating system upgrade process via a checklist of proactive actions.

    + Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.

    + Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.

    + In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.

    + Adhere to a schedule that efficiently manages resources and allows timely implementations.

    + Follow ITSM change control procedures:

    + Implementing vendor product specific corrections (“fixes”) and

    + Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer partition.

    What the Ideal Candidate Brings to this Role

    _Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply._

    **Required Qualifications**

    + Bachelor’s degree required and/or equivalent work experience.

    + 5+ years experience on the zSeries (mainframe) platform including “hands on” technical experience (installation and maintenance of products) related to CICS TS and OEM product support.

    + Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and as well as CICS TS related OEM products.

    + Thorough working knowledge and experience with the use of IBM’s SMP/E.

    + Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.

    + Thorough working knowledge of products used to monitor performance of CICS TS regions.

    **Other Qualifications**

    + Self-motivated and able to work independently.

    + Must be able to multi-task and work under short deadlines and in high pressure situations.

    + Excellent communication skills (written, verbal and presentations)

    + Ability to work as part of a team, as well as independently.

    **WhyEnsono (https://www.ensono.com/company/culture/) ?**

    Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

    We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

    Some of our benefits include:

    + Unlimited Paid Days Off

    + Three health plan options through Blue Cross Blue Shield

    + 401k with company match

    + Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

    + Paid Maternity Leave, Paternity Leave, and Sabbatical Leave

    + Education Reimbursement, Student Loan Assistance or 529 College Funding

    + Enhanced fertility coverage

    + Wellness program

    + Flexible work schedule

    + Depending on location, ability to take advantage of fitness centers

    As of the date of this posting, a good faith estimate of the current pay scale for this role is $80,000 to $148,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

    Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

    Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

    If you need accommodation at any point during the application or interview process, please let your recruiter know or email .

    JR010560


    Employment Type

    Full Time

  • Default FHA MI Claims Specialist I
    Carrington    Chandler, AZ 85286
     Posted about 18 hours    

    **Come join our amazing team and work remote from home!**

    The Default FHA MI Claims Specialist I will, under moderate supervision, responsible for preparing, filing, and following up on FHA claims timely and accurately according to insurer/investor guidelines. Perform all duties in accordance with the company’s policies and procedures and all US state and federal laws and regulations wherein the company operates. The target pay range for this position is $21.00/hr - $24.50/hr.

    **What you’ll do:**

    + Prepare and file claims for one primary loan type timely and accurately; primary loan types are FHA Conveyance Part A, Part B, Non-Conveyance CWCOT, Pre-Foreclosure Sale, as assigned.

    + Document system(s) with appropriate tasking and comments.

    + Ensure required documentation is included in the Claim File and uploaded to agency system as applicable.

    + Submit claim for quality review; complete corrections timely and accurately.

    + Finalize and submit claim to agency for payment; follow up with agency for claim payment if applicable.

    + Perform other duties and special projects as assigned.

    + Moderate knowledge of default claims processes for insurers and investors.

    + Understanding of the default servicing processes, to include Foreclosure, Bankruptcy, Loss Mitigation and Claims processes.

    + Moderate understanding of Agency and investor guidelines.

    + Strong interpersonal skills with a focus on teamwork and quality.

    + Excellent written and oral communication, organizational and time management skills.

    + Ability to communicate effectively with all levels of staff and management both internally and externally.

    + Ability to manage work in order to meet strict deadlines.

    + Ability to handle multiple tasks under pressure and changing priorities.

    **What you’ll need:**

    + High School diploma required; some college preferred.

    + One (1) or more years’ mortgage servicing default experience, preferred

    **Our Company:**

    Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

    **What We Offer:**

    + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

    + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

    + Customized training programs to help you advance your career.

    + Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.

    + Educational Reimbursement.

    + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

    **Notice to all applicants: Carrington does not do interviews or make offers via text or chat.**

    \#LI-SY1

    Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.


    Employment Type

    Full Time

  • Clinical Application Analyst – Digital Pathology
    Caris Life Sciences    Phoenix, AZ 85067
     Posted about 18 hours    

    **Position Summary**

    The Clinical Application Analyst will provide technical oversight over assessment, validation implementation, and management of business user end of all digital pathology applications. This person will perform scientific evaluation and data-driven inferences in all internal projects while collaborating with Caris Pathologists, Application Development and Engineering teams as well as external projects with multiple vendors. With direction from VP, Digital Pathology, this role is responsible for supporting innovative solutions enabling a highly efficient, automated pathology lab workflow leveraging whole-slide images. This person will heavily rely on data analytics and workflow assessments to identify trends, highlight gaps and potential improvements in the current digital pathology systems and capabilities. In addition, the person will support timely and efficient fulfillment of all strategic data as well as Research (R&D, data science teams and external collaborators) data requirements in collaboration with digital pathology specialists.

    **Job Responsibilities**

    + Responsible for managing timelines and overall progress of ongoing validations and implementations of digital pathology solutions in collaboration with Technical Supervisor.

    + Analyze and optimize image analysis and digital pathology workflow to enhance efficiency, accuracy and quality of patient care.

    + Performs technical assessment of all external and internal AI/ML solutions and provide technical summary and input to VP, Digital Pathology.

    + Design and oversight of AI/ML test and validations for implementation in clinical workflow.

    + Generate reports related to system performance, utilization, and imaging workflow efficiency.

    + Manage day to day relationship with lab and infrastructure managers to maintain standardized metrics and imaging data integrity across the enterprise.

    + Serve as the escalation point for all technical and application related matters pertaining to digital pathology hardware and software usage by the end user.

    + Track, compile and document progress of all development and implementations projects, highlight roadblocks, communicate expectations to all external and internal stakeholders to ensure cross-functional synergy in projects.

    + Oversee and implement processes pertaining to proper transfer of new technology and workflows to the operations team including but not limited to defining SOPS, training, coaching, and operations support as and when needed.

    + Ensure timely communication and management of deliverables and project risks.

    + Responsible for technical integrity of project deliverables, including quality and compliance to applicable standards.

    + Foster a data-driven, evidence-based mindset and reporting format across all the stakeholders.

    **Required Qualifications**

    + 3+ years of experience with Digital Pathology in a CLIA, NYS, CAP, ISO regulated environment OR Master’s degree in a scientific discipline (or equivalent work experience) with 5+ years of experience working in a Research or Clinical lab.

    + Demonstrated experience in brightfield/fluorescent image analysis, Python, commercial as well as opensource image analysis platforms such as Halo, Visiopharm, Qupath.

    + Proven laboratory and workflow management skills.

    + Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.

    **Preferred Qualifications**

    + PhD in a biological or informatics discipline preferred.

    + Experience identifying opportunities for the use of artificial intelligence and predictive modeling solutions to business relevant applications.

    + Ability to translate data into meaningful value propositions to facilitate understanding and support business case.

    + Proven team management skills.

    + In-depth understanding of laboratory safety and quality control procedures and regulations.

    **Physical Demands**

    + Must possess ability to sit, stand, and/or work at a computer for long periods of time.

    + May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemicals including formalin in the lab environment.

    + Visual acuity and analytical skill to distinguish fine detail. Ability to pass a visual color discrimination test.

    **Training**

    + All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.

    **Other**

    + This position requires periodic travel and some evenings, weekends and/or holidays.

    + Job may require after-hours response to emergency issues.

    + Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.

    + At times may be required to work weekends/holidays.

    **Conditions of Employment:** Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.

    This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

    Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

    Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation.

    Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.


    Employment Type

    Full Time


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