Business & Computer Information Systems

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

Business & Computer Information Systems Field of Interest

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Salary Breakdown

Computer User Support Specialists

Average

$55,190

ANNUAL

$26.54

HOURLY

Entry Level

$36,810

ANNUAL

$17.70

HOURLY

Mid Level

$48,380

ANNUAL

$23.26

HOURLY

Expert Level

$78,290

ANNUAL

$37.64

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

318

Current Available Jobs

24,010

Projected job openings through 2030


Sample Career Roadmap

Computer User Support Specialists

Job Titles

Entry Level

JOB TITLE

Computer Support Person

Mid Level

JOB TITLE

Entry-level Support Person

Expert Level

JOB TITLE

Intermediate Support Person

Supporting Certifications

Degree Recommendations


Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Active Listening

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Complex Problem Solving

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • Programmer Analyst I - III (GIS Applications)
    Tucson Electric Power    Tucson, AZ 85702
     Posted about 1 hour    

    **Programmer Analyst I - III (GIS Applications)**

    Company **Tucson Electric Power**

    Location **Tucson, AZ**

    Requisition ID **5644**

    **About Us**

    UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

    We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

    **Your Employer of Choice**

    Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference. Be Part of Our Story.

    We create opportunities for employees to thrive through:

    + **Continual growth:** In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.

    + **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.

    + **Total compensation:** UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

    Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .

    **Job Description - Programmer Analyst I - III (GIS Applications)**

    Check us out. We think you'll like it here!

    Be Part of Our Story. (https://docs.tep.com/rewarding-careers/)

    We are excited to announce an exceptional opportunity for the position of **GIS Programmer Analyst I, II, or III** In Tucson, AZ, USA. We are seeking a talented and innovating individual who can create new custom solutions to integrate enterprise applications both internally and with vendors and partners, ensuring on-time, cost-effective delivery with minimal system and business impact while maintaining compliance with IT and product architecture.

    **What you will do:**

    + Responsible for supporting complex enterprise-wide IT applications used by multiple business units and external partners.

    + Assists IS personnel and consulting with business clients in the use of information technology and application systems.

    + Collaborating with application vendors, application service providers, SaaS, and cloud computing providers to meet UNS business needs will be a core part of your role.

    + Work closely with the IT enterprise Architecture team to ensure application architecture is consistent with overall IT architecture direction.

    **What you will bring:**

    + Enterprise GIS administration

    + Principles of Cartographic Design

    + Understanding of vector and raster GIS data types

    + Relational Database Management and SQL

    + Experience managing enterprise spatial data

    **Preferred Product Expertise:**

    + ArcGIS Pro, ArcGIS Experience Builder, ArcGIS Dashboard, Survey123, Utility Network for ArcGIS, ArcGIS Runtime SDK for .NET, Electric Utility Experience, IBM Maximo, Work and Asset Management systems, SBS'S Automated Utility Design, AutoCAD, SQL Server, Windows Server, IIS

    **Preferred Technical Skills**

    + ArcGIS Enterprise Administration, Utility Design Administration, Python, JavaScript, ARCADE, T-SQL, .Net, C#, ArcGIS Enterprise Administration, ArcGIS API for JavaScript, Spatial database administration.

    If you are looking for an exciting opportunity to showcase your skills and contribute to a dynamic team, we encourage you to apply for this position.

    *Full job description

    **Position-Related Responsibilities**

    + Designs, develops, troubleshoots, supports, and configures information systems to support business processes across multiple departments and business units.

    + Develops designs, program specifications, data access, output reports, and input specifications. Assures that the design, programming, testing and documentation for assigned systems are correct, complete and up-to-date.

    + Designs, develops, troubleshoots, and maintains software interfaces to enterprise systems using approved SOA middle-tier tools as defined in the IT corporate standards.

    + Reviews work requests from clients and develops estimates for work to be performed based on industry standard estimation methodology.

    + Gathers business requirements and recommends solutions to clients for the improvement of existing or proposed systems to enhance the functionality being delivered.

    + Works with off shore partners under a global delivery model as required.

    + Collaborates with IS infrastructure, network and security teams to develop technical requirements necessary to implement a successful project with minimal risk.

    + Educates clients in understanding the operations and capabilities of their information systems.

    + Participates in a team environment and performs assignments as requested by the group or team lead. Executes multiple project assignments and coordinates priorities with team leads and clients.

    + Continually increases the understanding of utility business functions and processes and functionality in chosen technology track.

    + Efficiently utilizes Information Services standards, tools, equipment, and training.

    + Conforms to corporate procedures and Information Services guidelines.

    + Works with internal and external auditors to validate application controls and compliance.

    + Develops software testing, validation requirements, and use cases during the design process.

    + Performs other job-related duties as assigned by management.

    _Programmer Analyst II – III:_

    + Performs feasibility evaluations, estimates system analysis and programming time, computer resources, and related costs.

    + Performs the project leader role for small projects, directing and reviewing the work of team members.

    + Serves as a mentor to other IS personnel to enhance their capabilities.

    _Programmer Analyst III:_

    + Designs and writes complex functional specifications and programs.

    + Creates new custom solutions when supported applications don’t include required functionality.

    + Improves application proficiency.

    + Utilizes project management techniques to develop project plans and track progress to optimize project resources. Coordinates project priorities with team members, team leaders and other IS Department groups.

    + Performs the project leader and/or technical lead role for small to medium projects by assigning, directing and reviewing the work of team members.

    + Works closely with chosen technology track vendors to understand the vendor application roadmap and potential impact on UNS business.

    **Knowledge, Skills & Abilities (Equivalent combination of education and experience will be considered)**

    _Level I_

    Minimum Qualifications:

    + High School Diploma or GED.

    + Minimum 2 years programming experience or a Bachelor's degree in Information Technology, Computer Science or related disciplines.

    + Demonstrated ability to work both independently and as part of a team.

    Preferred Qualifications:

    + Bachelor's degree in Information Technology, or equivalent education and/or experience.

    + Experience with products and functionality in chosen technology track.

    + Excellent Communication skills, both verbal and written.

    + Demonstrated aptitude for programing skills.

    _Level II_

    Minimum Qualifications:

    + Minimum 5 years programming experience, with some demonstrated abilities in project management and business requirements definition.

    + Ability to exercise flexibility, initiative, good judgement and discretion.

    + Good organizational, time management, customer service and problem solving skills and the ability to work accurately and meet deadlines with frequent interruptions.

    + General understanding of the System Development Life Cycle (SDLC).

    Preferred Qualifications:

    + Preferred qualifications of Level I.

    + 2 years' experience with products and functionality in chosen technology track.

    + Good understanding of systems integration principles.

    _Level III_

    Minimum Qualifications:

    + Typically has a minimum 8 years of experience in Information Technology with demonstrated experience in programming, project management, requirements definition, program development and systems design.

    + Demonstrated ability to envision new software solutions.

    + Demonstrated ability to make presentations to customers or professional peers.

    + Demonstrated ability to lead small project teams consisting of 2-4 technical resources, or serve as a project Technical Lead.

    + Good understanding of the business processes supported.

    + Detailed understanding of the System Development Life Cycle (SDLC).

    Preferred Qualifications:

    + Preferred qualifications of Level II.

    + 5 years' experience with products and functionality in chosen technology track.

    + 2 or more years of successful project management experience.

    + Good understanding of systems integration and Services Oriented Architecture (SOA) principles.

    + Demonstrated aptitude for team leadership.

    All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.

    **Pay Rate:** Competitive salary based on qualifications and experience

    **All job offers are contingent on successful completion of a pre-employment drug screen and background check.**

    California Job Applicants -click here (https://www.tep.com/california-job-applicant-and-independent-contractor-privacy-notice/) to see our Job Applicant Privacy Notice.


    Employment Type

    Full Time

  • IT Systems Analyst - SAP Finance
    Intel    Phoenix, AZ 85067
     Posted about 1 hour    

    **Job Description**

    IAO is seeking an SAP Finance IT leader with a strong track record of building end to end financial system flows to drive the foundation for Intel's dynamic business environment. This requires the ability to partner and collaborate across business groups while leading innovation and positive change. Key areas of focus are Financial Accounting, Central Finance, Corporate Consolidations, Indirect Tax, and Finance Master Data.

    In this role responsibilities include, although not limited to:

    + Identifies business requirements, functional and system specifications that meet business user requirements, maps them to systems capabilities and recommends technical solutions.

    + Configures system settings and options, plans and executes unit, integration and acceptance testing, and creates systems specifications.

    + Identifies test scenarios and cases, executes test cases, documents test results, test scripts and provides quality assurance results to the business.

    + Examines current business procedures, system practices and IT modification design and recommends new improved ones.

    + Designs new computer programs and systems by analyzing business requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications.

    + Performs troubleshooting, solves complex bug issues in production systems or applications, and collaborates with subject matter experts on issues.

    + Anticipates complex issues and discusses within and outside of project team to maintain open communication.

    + Serves as a technical lead on a subsystem or small feature(s), manages projects of small to medium size and complexity, performs tasks, and applies expertise in subject area to meet deadlines.

    In addition to the qualifications listed below, the ideal candidate will also have

    + Strong understanding of finance business processes and ability to map business requirements to standard SAP processes with minimal or no customization.

    + Sound analytical and problem-solving skills with high internal drive with an ability to work with ambiguous and incomplete information.

    + Strong relationship building and influencing skills; able to mediate opposing viewpoints; work well in a team environment.

    + Strong organizational skills and experience working with decision makers in a fast-paced, matrixed organization.

    + Ability to lead requirements and influence the design of repeatable and scalable processes.

    + Excellent verbal and written communication skills.

    + Proven track record of collaboration across multiple organizations, business partners and stakeholders.

    + Expertise in large scale business transformation.

    **Qualifications**

    You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

    Minimum Qualifications:

    The candidate must have a bachelor's degree in computer engineering, Computer Science, Finance, Accounting, Business Administration, or related field and 4+ years of experience -OR- a master's degree in computer engineering, Computer Science, Finance, Accounting, Business Administration, or related field and 3+ years of experience OR a PhD in Computer Engineering, Computer Science, Finance, Accounting, Business Administration, or related field and 1+ year of experience in:

    + 6+ years of experience as a Tech Lead, with ability to translate functional requirements into technical terms relevant to SAP leveraging BAPIs and other standard SAP tools in the SAP FICO space.

    + 6+ years of experience with SAP solutions including SAP RAR (Revenue Accounting and Reporting), Asset Accounting, and/or Project Systems/EPPM

    + 6+ years of experience with US GAAP and IFRS financial accounting standards

    + 6+ years of experience of financial transactional flow in SAP and key integration points in SAP SD/BRIM or other O2C flows such as Hybris CPQ or Salesforce.

    Preferred Qualifications:

    + Proven track record and experience in leading SAP Central Finance implementations with large global enterprises across multiple legal entities in a highly complex systems and project environment.

    + Certified Public Accountant (or equivalent)

    + Experience with S4 HANA architecture and tools is a plus.

    + Experience with SAP MDG Finance and integrations with other related SaaS platforms like Concur, Ariba, Blackline, etc.

    + Experience applying revenue recognition rules in the software and various MTO/MTS hardware and mixed sale scenarios.

    **Inside this Business Group**

    Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

    **Posting Statement**

    All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

    **Benefits**

    We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here. (https://jobs.intel.com/en/benefits)

    Annual Salary Range for jobs which could be performed in US, Colorado, New York, Washington, California: $99,487.00-$149,235.00

    *Salary range dependent on a number of factors including location and experience

    **Working Model**

    This role is available as a fully home-based and generally would require you to attend Intel sites only occasionally based on business need. This role may also be available as our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. **In certain circumstances the work model may change to accommodate business needs.**


    Employment Type

    Full Time

  • Network/Systems Engineer
    GovCIO    Phoenix, AZ 85067
     Posted about 2 hours    

    **Overview**

    GovCIO is currently hiring for a Systems Team Lead to support and manage Operations and Sustainment team. This position will be located in REMOTE and will be a remote position.

    **Responsibilities**

    Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and/or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements.

    + Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers

    + Participates in system conceptual design and documentation of the design concepts.

    + Installs all new hardware, systems, and software for networks.

    + Designs, creates, and builds network services, equipment and devices.

    + Generates system level requirements verification procedures and customer acceptance test procedures.

    + Monitors system performance and implements performance tuning.

    + Reviews test plans/procedures and ensures they meet the objectives of the contractual requirements and participates in the testing process to validate requirements.

    Develops and/or analyzes and revises existing administrative operations and management controls including standard practices, operating procedures, management systems, and reporting documentation. Develops and/or coordinates improved policies, methods, procedures, instructions, and forms to achieve greater operations efficiency and cost-effectiveness.

    + Conduct assessments of current and in-process documents for compliance with regulations, policies, and procedures.

    + Identify related policy documents which may be impacted by reviews and updates of other existing content.

    + Offer recommendations to retain, revise, or retire existing resource documents based on factors such as utilization, compliance, and other relevant metrics.

    + Define technical and/or web content management requirements to improve management of resource documents, including search-ability, currency, and identification of authoritative sources.

    + Collaborate with stakeholders and subject matter experts (SMEs) to modify resource documents and implement recommended framework.

    **Qualifications**

    Bachelor's with 12+ years (or commensurate experience)

    Required Skills and Experience

    + Clearance Required:Top Secret

    + Must have or obtain IAT level II certification within 90 days of hire. (i.e., CompTIA Security+(CE)

    + Demonstrated experience and understanding of DOD Security, RMF, and/or NIST Policies

    Preferred Skills and Experience

    + Strong interpersonal skills to collaborate with customers and internal cross-functional teams

    + Experience with virtual and/or cloud based servers and applications

    + Excellent technical documentation and reporting skills

    + Effective written and oral communication skills

    + Experience working in an Agile environment

    + Certification(s) in relevant technologies

    **Company Overview**

    GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

    But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

    **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

    Posted Pay Range

    The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

    **Posted Salary Range**

    USD $185,000.00 - USD $195,000.00 /Yr.

    Submit a referral to this job (https://careers-govcio.icims.com/jobs/4152/network-systems-engineer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473)

    **Location** _US-Remote_

    **ID** _2024-4152_

    **Category** _IT Infrastructure & Network Engineering & Operations_

    **Position Type** _Full-Time_


    Employment Type

    Full Time

  • Operational Systems Analyst II
    Freeport-McMoRan    Safford, AZ 85546
     Posted about 2 hours    

    Operational Systems Analyst II

    Requisition ID: 131593

    Location:

    Safford, AZ, US, 85548

    Category: Information Systems

    Share this Job

    Why You Should Apply For This Job:

    _At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career._ **_Apply Today! _**

    **_ _**

    **Where You Will Work **

    In operation since 2007, Safford operations is a zero-discharge facility and one of the most sustainable mines in the United States. The operation’s commitment to utilizing advanced technologies and sustainable practices strongly emphasizes safety and environmental stewardship. Located in southeastern Arizona, close to more than 4 million acres of national forest, employees and their families can connect with the great outdoors while fishing, rafting, hiking and more. Several educational institutions also are nearby, including a Northern Arizona University satellite campus, Eastern Arizona College, and the Gila Institute for Technology.

    **What You Will Do**

    + Support clients of operational applications by providing data for specific requests, resolving issues with system functionality and performance.

    + Coordinate training efforts for interfaces on field equipment and provide trainers with the tools and knowledge necessary to deliver effective training to operators. Likewise, provide technical training to system clients, including technical staff and management, on operational applications and data interfaces.

    + Manage the organization of application and database servers and coordinate installations, upgrades, and enhancements.

    + Create reports using advanced querying and report-building standard tools and maintain existing reports to account for system changes or changes in clients/operational requirements.

    + Assist with maintaining system health of supported applications and performing database administration tasks.

    + Design and plan enhancements to current systems and coordinate the implementation of these plans with vendors, application owners and other involved parties.

    + Design and develop, or coordinate the development of, interfaces which provide integrated data from numerous operational systems for data consumers.

    + Develop and implement modifications for custom applications to improve operational efficiency, seeking third-party solutions where possible.

    + Actively participate and promote Safety and Environmental programs, ensure MIS policy compliance and site operational goals.

    + Perform other duties as required.

    **What You Bring To Freeport**

    + Master’s degree in Information Systems, Computer Science, Business Administration, or mining related Engineering discipline and one (1) year of experience in an Engineering, System Administration or Technology Support role, including an understanding of data concepts and usage; **OR**

    + Bachelor’s degree in Information Systems, Computer Science, or a mining-related Engineering discipline and three (3) years of experience in an Engineering, Systems Administration or Technology Support role, including an understanding of data concepts and usage; **OR**

    + High School diploma or GED and seven (7) years of experience in general information technology, software troubleshooting, computer systems maintenance and application support, including an understanding of data concepts and usage.

    + Must be customer service-oriented and possess good organizational and interpersonal skills.

    + Skilled in effective communication, both verbal and written

    **Preferred Qualifications**

    **What We Offer You **

    The estimated annual pay range for this role is currently **$69,000 - $94,000.** This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process.Click here (https://performancemanager4.successfactors.com/doc/custom/freeportmc/Corp\_Total\_Rewards\_Estimate\_3\_4\_24v2.pdf) to view a sample of Total Rewards Estimate for this role.

    + Affordable medical, dental and vision benefits

    + Company-paid life and disability insurance

    + 401(k) plan with employer contribution/match

    + Paid time off, paid sick time, holiday pay, parental leave

    + Tuition assistance

    + Employee Assistance Program

    + Discounted insurance plans for pet, auto, home and vehicle

    + Internal progression opportunities

    + Learn more (https://jobs.fcx.com/content/Benefits/?locale=en\_US) about our competitive and comprehensive benefits package!

    ** What We Require **

    + Candidates may be required to pass a medical exam.

    + Candidates must pass all required training and/or testing.

    + Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.

    + Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.

    **Equal Opportunity Employer **

    _Please be advised that Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to_ [email protected]_ _._


    Field of Interest

    Energy & Utilities

    Employment Type

    Full Time

  • Senior Internet of Things (IoT) Systems Analyst
    Freeport-McMoRan    Phoenix, AZ 85067
     Posted about 2 hours    

    Senior Internet of Things (IoT) Systems Analyst

    Requisition ID: 131527

    Location:

    Phoenix, AZ, US, 85004-2121

    Category: Information Systems

    Share this Job

    Why You Should Apply For This Job:

    **Why You Should Apply for This Job**

    At Freeport-McMoRan, we are committed to providing employment that recognizes excellence and encourages safe production, with a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority. **_Apply Today! _**

    **Where You Will Work **

    Our global headquarters is in Phoenix, Arizona. Several hundred employees support our operations in finance, human resources, health and safety, information technology, planning, and more. Our flexible work program allows employees to work virtually as well as come together in person when needed at our Collaboration Hub in Phoenix and/or one of our site locations. Employees can work remotely from most states in the U.S., with the exception of California, Connecticut, Illinois, Kansas, Kentucky, Massachusetts, Michigan, New Hampshire, New York, North Carolina, Oklahoma and South Carolina. Additional states may be excluded from remote work based on business factors. Should the position shift to in-person (office/site) work in the future, the company will offer relocation benefits at that time, so long as the position meets the established eligibility for these benefits.

    **Description**

    Under minimal supervision, provide support for Internet of Things (IoT) applications and telemetry systems. Provide leadership on technology-related projects and guidance on the applicability of available solutions. Lead and mentor corporate and site based IoT personnel and provide direction. Lead IoT-related communities of practice related to assigned applications and business processes.

    + Provide direction and mentoring to other support staff and perform supervisory and administrative duties.

    + Manage the organization of IoT application servers, cloud resources, and physical IoT devices/infrastructure. Coordinate installations, upgrades, and enhancements.

    + Work with operational improvement personnel to identify areas for improvement and develop process improvement strategies and solutions.

    + Provide advanced support for issues regarding the system health, functionality and performance of servers, applications, databases, interfaces, cloud resources and reports/dashboards.

    + Create reports using advanced querying and report-building standard tools and maintain existing reports to account for system changes or changes in client/operational requirements.

    + Design and develop, or coordinate the development of, interfaces which provide integrated data from numerous real-time IoT systems for data consumers.

    + Design and plan enhancements to current systems and coordinate the implementation of these plans with vendors, application owners and other involved parties.

    + Actively participate and promote Safety and Environmental programs, ensure MIS policy compliance and site operational goals, and act as a champion of IoT security and best practices.

    + Perform other duties as requested

    **Qualifications**

    Minimum Requirements:

    + Master’s degree in Information Systems, Computer Science, Business Administration, or mining related Engineering discipline, including an intermediate understanding of IoT infrastructure, cloud technologies, and data concepts and usage and three (3) years related experience including two (2) years progressive experience with IoT solutions development, implementation, and integration projects and one (1) year of experience in an Engineering, System Administration or Technology Support role; OR

    + Bachelor’s degree in Information Systems, Computer Science or a mining-related Engineering discipline, including an intermediate understanding of IoT infrastructure, cloud technologies, and data concepts and usage and five (5) years related experience including three (3) years progressive experience with IoT solutions development, implementation, and integration projects and two (2) years of experience in an Engineering, System Administration or Technology Support role; OR

    + High School diploma or GED and nine (9) years of experience in IoT technology, software, infrastructure, and computer systems maintenance and application support including an intermediate understanding of IoT and cloud data concepts and usage

    + Must be customer service-oriented and possess good organizational and interpersonal skills.

    + Skill in effective communication, both verbal and written.

    Criteria/Conditions:

    + Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required

    + Freeport-McMoRan promotes a drug/ alcohol free work environment through the use of mandatory pre-employment drug testing and on-going random drug testing as per applicable state laws

    **What We Offer You**

    The estimated annual pay range for this role is currently **$89,000 - $125,000.** This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional incentive compensation considerations based on company and individual performance. Additionally, this position is currently eligible for annual long-term incentive consideration. Long-term incentives are contingent upon authorized approval under the terms and conditions of the Company's plan and award agreements. More details will be shared during the hiring process. **Click here (https://performancemanager4.successfactors.com/doc/custom/freeportmc/Corp\_Total\_Rewards\_Estimate\_3\_6\_24v2.pdf)** to view a sample of Total Rewards Estimate for this role.

    + Affordable medical, dental and vision benefits

    + Company-paid life and disability insurance

    + 401(k) plan with employer contribution/match

    + Paid time off, paid sick time, holiday pay, parental leave

    + Tuition Assistance

    + Employee Assistance Program

    + Discounted insurance plans for auto, home and pet

    + Internal progression opportunities

    + Learn more (https://jobs.fcx.com/content/Benefits/?locale=en\_US) about our competitive and comprehensive benefits package!

    **What We Require**

    Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing as allowed by applicable laws.

    **Equal Opportunity Employer**

    _Please be advised Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to [email protected]._


    Field of Interest

    Energy & Utilities

    Employment Type

    Full Time

  • Systems Engineer
    US Tech Solutions    Chandler, AZ 85286
     Posted 1 day    

    **PRIMARY FUNCTION:**

    + Applies exempt individual contributor knowledge and skill expertise for a focused area of technology to a variety of complex technical support activities within the area of assignment.

    **2 PRIMARY DUTIES AND RESPONSIBILITIES:**

    + May be required to integrate and document first article & prototype orders.

    + Responsible for resolution of all technical and process related issues.

    + Responsible for documentation of build process and training of production staff on customer requirements as well as industry best practices.

    + Consults with other technology staff to evaluate operational and performance requirements of overall design/prototype.

    + May be required to assist in performing a variety of product, technical support functions inclusive of research, design and development of computer software systems, in conjunction with hardware product development.

    + May be required to consult with customers regarding design, development and maintenance of products. Coordinates installation procedures. Assists sales channel, field teams and customers with technical solutions.

    + Assists in analyzing data to determine feasibility of product proposal. May confer with customers and technology group to clarify and/or resolve problems. Prepares or directs preparation of product or system layout. Directs and coordinates building/manufacturing of prototype product or system.

    + Assists in developing test programs. Analyses test data and reports to determine if design meets functional and performance specifications.

    + Provides management with ideas for process improvements.

    + May be required to review engineering change requests, evaluate impact of change, and provide implementation timelines.

    + May be required to implement engineering change orders (ECO) to documentation and build process. Communicates engineering change notifications (ECN) to production, sales, and customer engineering team.

    + Communicates complex information and ideas clearly, concisely to target audiences.

    + May be required to travel 5% of the time.

    + Performs other duties and responsibilities as assigned.

    **3 KNOWLEDGE AND SKILL:**

    + In-depth working knowledge across a variety of technical products and services, practices, procedures, and methods including product migration.

    + Demonstrated ability to effectively identify, analyze and incorporate situational information into assigned tasks and projects.

    + Expanded knowledge of the concepts and application of business and process improvements.

    + Effective oral and written communication and presentation skills.

    + Demonstrated excellence in customer service, analysis and process evaluation skills.

    + Demonstrated ability to interpret & manipulate data elements.

    + Demonstrated ability to create, present and execute strategies.

    **4 WORK EXPERIENCE AND EDUCATION REQUIREMENTS:**

    + Two or more years of successful progressive experience in the area of complex technical assignments related to the area of job focus.

    + Associate degree or preferred a Bachelors degree in IT or a related technical field or an equivalent combination of formal education, training and directly related job experience.

    **About US Tech Solutions:**

    US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) .

    US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,

    national origin, disability, or status as a protected veteran.


    Employment Type

    Full Time

  • Application Developer (VBA) - Hybrid
    The Cigna Group    Scottsdale, AZ 85258
     Posted 1 day    

    **ABOUT THE DEPARTMENT & ROLE:**

    If your niche is in financial reporting and analysis, underwriting, cash management or audit, our Finance department may be a perfect fit for you. Our teams within Finance work together to ensure that spending stays on track and that we remain a profitable industry leader. We’re always on the lookout for innovative people who will bring outside-the-box thinking to our team. This role supports various areas of Express Scripts by developing, maintaining, and enhancing models used in the underwriting process. These models are primarily Excel-based tools that interact with a number of other applications (e.g. Oracle, SQL Server, Hadoop, Python).

    **ESSENTIAL FUNCTIONS:**

    + Work on enhancement requests and complete all stages of the life cycle (e.g. design, development, testing, release)

    + Work with Underwriting, Supply Chain, Budget, and other Finance departments to identify opportunities for model enhancements in an effort to improve the accuracy of Express Scripts’ profitability forecasting and user experience

    + Perform extensive testing prior to releasing new functionality into production. This testing includes code review, UAT, and Regression testing

    + Provide support to our end-users by resolving their issues, responding to queries, and helping them analyze/interpret the results from the models

    + Develop an expert knowledge of the primary tools & applications used within the FMA team

    + Provide training to the pricing group around SOPs and best-practices for using the FMA’s tools and applications

    **QUALIFICATIONS:**

    + Must be proficient with Microsoft Excel and VBA development

    + SQL and experience with relational databases (Oracle, TD, PostgreSQL and Hadoop preferred)

    + Bachelor’s degree in related field or equivalent work experience

    + 4+ years of relevant experience; Finance, Underwriting, Pricing, Analytics, or similar field preferred

    + Ability to provide technical solutions to a wide range of difficult problems

    + Ensure that solutions are innovative, thorough, practical and consistent with organizational objectives

    + Possess a strong customer service focus

    + Communicate issues clearly in writing or verbally

    + Demonstrated ability to prioritize workload to meet project deadlines

    + Possess a willingness to learn new tools and applications

    + Work well independently as well as in a dynamic, collaborative environment

    If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

    For this position, we anticipate offering an annual salary of 98,200 - 163,600 USD / yearly, depending on relevant factors, including experience and geographic location.

    This role is also anticipated to be eligible to participate in an annual bonus plan.

    We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

    **About Evernorth Health Services**

    Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

    _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

    _If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

    _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._


    Employment Type

    Full Time

  • Business Systems Analyst ( Robotic Process Automation )
    System One    Phoenix, AZ 85067
     Posted 1 day    

    Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: [email protected] for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly.

    *** Contract position for 6+ months; contract can be extended; C2H is possible.

    *** The job is on-site with a hybrid work schedule. Remote work is not an option. Candidates must be local or willing to relocate within commuting distance of Pittsburgh PA ( first preference for PNC ) or Cleveland OH, Dallas TX, Phoenix AZ, Birmingham AL

    Business Systems Analyst :

    - Develop a deep understanding of existing APIs and their usage for integration and automation of various corporate applications.

    - Implement Robotic Process Automation (RPA) solutions to streamline business operations.

    - Create Visio diagrams to visualize business processes and workflows.

    - Design and develop user interface markups to enhance user experience and usability.

    - Communicate effectively with internal customers to gather requirements, provide updates, and ensure project success.

    Required Skills and Experience :

    - Experience with Robotic Process Automation (RPA) tools, specifically Automation Anywhere solutions, including expertise in designing and implementing various automation triggers (e.g., system events, schedules, user actions).

    - Background in process improvement methodologies and techniques, with an ability to identify automation opportunities based on factors such as process complexity, volume, repeatability, and potential for ROI.

    - Proficiency in process mapping and documentation using various tools and frameworks, with a focus on identifying areas suitable for automation.

    - Excellent requirements gathering skills, with the ability to translate business needs into technical specifications and identify processes that are good candidates for automation.

    - Experience in writing user stories and collaborating with development teams to deliver high-quality automation solutions.

    Preferred Additional Experience :

    - Familiarity with Generative AI technologies and their potential applications in business processes, and how they can be integrated with RPA solutions.

    - Knowledge of Kore.ai Virtual Assistance platform and its integration with business systems to enhance automation capabilities.

    - Experience as a Product Owner (Scrum/Agile), driving product vision and roadmap for automation initiatives, and prioritizing automation opportunities based on business impact and feasibility.

    Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: [email protected] for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly.

    PNC Beeline VMS# 134797-1

    System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

    System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.


    Employment Type

    Full Time

  • Sr. Federal Pre-Sales/Systems Engineer
    Nutanix    Phoenix, AZ 85067
     Posted 1 day    

    **Hungry, Humble, Honest, with Heart.**

    **The Opportunity**

    Do you love discovering customers’ business challenges and crafting unique solutions for them? Are you ready for an opportunity to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a knack for helping customers understand them; we want to talk to you!

    Nutanix (NTNX) is looking for a passionate and enthusiastic Systems Engineer (SE) who will act as a trusted advisor to our customer’s beginning as a presales activity while aiding the customer’s transformational journey through the adoption of our solutions portfolio. Your primary responsibility is to partner with the sales team and provide technical knowledge around Nutanix solutions to our customers and prospects. You’ll provide technical expertise through sales presentations, product demonstrations, and guide prospects through technical evaluations (POCs) which are critical to the deal's success. Additionally, you will work with various teams to resolve customer concerns, escalate product issues, and serve as an ambassador for our brand.

    **Sales Engineering at Nutanix**

    Our Systems Engineering & Solution Sales organization is made up of 800+ customer-focused technical sales professionals who are responsible for identifying and matching technology opportunities with the customer’s business issues and objectives, as well as channel partner training and enablement. This team also acts in a consultative fashion and is looked to as an expert in their field by the Nutanix sales, customer success, business partners, and customers.

    **Your Role**

    + Demonstrate features and articulate benefits of Nutanix solutions​ to influence customer’s purchases to drive business transformation

    + Size and configure Nutanix solutions​

    + Navigate & build long-term relationships with customers & be seen and treated as their trusted/valued resource​

    + Communicate customer feedback into the Nutanix ecosystem​

    + Partner with sales counterparts in developing account plans, customer persona coverage models and proposal creation to recommend and design solutions based on Nutanix offerings

    + Collaborate with the wider presales team and obtain technical wins in the shortest and most professional manner

    **What You Will Bring**

    + 3 to 5 years of experience in a customer-facing technical role

    + Bachelor’s Degree, and working knowledge of Information Technology, or equivalent experience

    + Hands-on technical aptitude, and the agility to adapt according to market demands.

    + Team player with cross-functional collaboration experience.

    + Analytical approach to solving complex problems, with the ability to clearly describe the situation and suggest a solution strategy.

    + Excellent communication (written and verbal) and presentation skills in English.

    + Ability to manage multiple projects, determine project urgency, and execute detailed action plans.

    + Highest level of personal and professional ethics and integrity.

    + A desire to learn and be challenged, and continuously strive for excellence.

    + Ability to perform and execute a flawless proof of concept, which at times will require lifting up to 50 lb servers within the datacenter in order to rack and stack the hardware the proof of concept will be executed on.

    + Ability to tell a compelling story using a whiteboard, presentation and other media

    + Advanced virtualization knowledge and / or enterprise application expertise

    + Must be able to travel up to 25% of time predominantly in territory and event-based opportunities

    **How We Work**

    At Nutanix, we embrace a remote work environment that allows you to be productive and flexible in your work schedule. You will have access to the tools and resources you need to collaborate with your team and accomplish your tasks from wherever you are. We value work-life balance and trust our employees to manage their time effectively while delivering high-quality results.

    The pay range for this position at commencement of employment is expected to be between $159,200 and $238,800 year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

    \#LI-KK1

    \#LI-Remote

    We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected].


    Employment Type

    Full Time

  • 35F Senior Trainer-111th MI BDE
    Jacobs    Sierra Vista, AZ 85635
     Posted 1 day    

    **Your Impact:**

    Challenging Today. Reinventing Tomorrow.

    _We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships._

    _At Jacobs, we challenge the status quo and redefine how to solve the world's greatest challenges, transforming big ideas into intelligent solutions for a more connected, sustainable world._

    _Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow._

    Must provide performance-oriented training using the TRADOC-approved Program of Instruction (POI). The full spectrum of training includes but is not limited to: classroom (platform and small group) training; hands-on/practical exercise training; role playing; simulation/virtual training; and field exercise training. Training may be for resident and non-resident training courses and in support of mobile training. Shall also participate as a Subject Matter Expert (SME) in developing revisions of the POIs, Lesson Plans and Training Support Packages (TSPs) to remedy any deficiencies or shortcomings identified during the preparation for and conduct of instruction. Conduct of instruction shall also be in support of specialized training requirements or the training of new systems.

    **Here’s what you’ll need** :

    - Must have 6 years of MOS operational experience as a 35F ,350F, 350B, 35D (or an equivalent specialty in another branch of service or other U.S. Government agency) conducting tactical all source intelligence operations in support of authorized intelligence activities as defined by AR 381-10 within the last ten years.

    - Must have received an Honorable discharge from military service.

    - Must have completed a military leadership course (i.e. ALC, SLC, WOBC, WOAC, MIOBC, or MICCC).

    - Bachelor’s Degree. Four years additional experience may be substituted, provided experience directly related to the position description.

    - Minimum of an Interim Secret or Secret clearance required.

    Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.


    Employment Type

    Full Time


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