Manufacturing Engineers

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

**At Xylem, we’re solving the world’s most critical water challenges with innovation and purpose. Join our Water Treatment, Industrial Projects team and help deliver sustainable water solutions across the globe.**

Xylem is seeking a skilled and experienced **Field Service Engineer** to support our Industrial Projects Business within the water treatment sector.

In this role, the Field Service Engineer will be responsible for providing on-site technical and operational expertise in the design, development, installation, and commissioning of industrial process and wastewater treatment systems. This position plays a critical role in ensuring the successful deployment and performance of advanced water treatment solutions for our industrial clients

**What You’ll Do**

**Troubleshoot and resolve complex system and equipment issues.**

**Conduct site surveys and support installation planning.**

**Lead maintenance and calibration of tools and test equipment.**

**Train customers and junior technicians on system operations.**

**Document site activities and system performance.**

**Travel to domestic and international project sites (up to 85%).**

**What We’re Looking For**

**Bachelor’s degree in Engineering or equivalent experience.**

**5+ years of experience in water treatment or a related field.**

**Strong knowledge of pumps, valves, process piping, and electrical systems.**

**PLC programming experience (Allen Bradley, Siemens).**

**Project leadership or management experience.**

**Valid driver’s license and clean driving record.**

**Ability to lift up to 70 lbs and perform physical tasks.**

**Preferred Qualifications**

**Bilingual (Spanish or other languages).**

**Familiarity with hazardous materials and safety protocols.**

**Experience reading schematics, P&IDs, and technical drawings.**

**Understanding of process chemistry and analytical instrumentation.**

**Comfortable working with low-voltage systems (24VDC to 480VAC).**

**Benefits**

**Flexible Time Off (FTO)**

**Health, dental, and vision insurance**

**401(k) and investment savings plans**

**Wellness and lifestyle benefits**

**Travel: During the week - up to 85%**

**Apply Today!** **If you're passionate about water sustainability and want to make a global impact, we’d love to hear from you.**

**Submit your application now and join a team that’s shaping the future of water.**

**The estimated salary range for this position is $72,300.00** **to $130,100.00** **. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.**

**Xylem does not provide visa sponsorship for this position**

**\#LI-JRT05**

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

This position is primarily remote, with occasional visits to a local office or our corporate headquarters for team-building, training, and collaborative project work. These on-site sessions are designed to strengthen connections, share insights, and ensure a seamless experience for our team and customers. Equipment pick-up from a local branch will be required. We will provide advance notice whenever on-site attendance is required, making these times purposeful and rewarding.

**Position Overview:**

The Security Automation Software Developer will focus on enhancing Sunrun’s cybersecurity capabilities by automating security processes and developing tools to support vulnerability management. You will design and implement automation solutions that streamline vulnerability detection, analysis, and remediation while improving overall security efficiency and response times.

**Key Responsibilities:**

+ Develop, deploy, and maintain automation tools and systems to streamline vulnerability management and enhance security operations.

+ Design and implement automated processes for vulnerability scanning, detailed reporting, and remediation workflows to improve efficiency and accuracy.

+ Collaborate closely with security engineers to identify opportunities for automation and architect scalable, robust solutions that integrate seamlessly into existing systems.

+ Integrate critical security tools and platforms, including SIEMs, vulnerability scanners, and ticketing systems, into automated workflows to enhance data sharing, analysis, and response capabilities.

+ Automate routine vulnerability remediation tasks such as patching, configuration adjustments, and software upgrades, significantly reducing manual intervention.

+ Build and maintain APIs, scripts, and integrations to support and enhance various security processes and ensure seamless automation.

+ Continuously monitor, assess, and optimize automation systems to ensure their reliability, scalability, and high performance.

+ Produce clear technical documentation and deliver training sessions to security teams, ensuring effective adoption and utilization of automated tools and systems.

**Qualifications:**

+ A bachelor's degree in computer science or equivalent

+ 7+ years of experience in software development, with a focus on security automation or related areas.

+ Proficiency in programming languages such as Python, Java, or Go.

+ Experience with automation frameworks and tools (e.g., Ansible, Terraform, Jenkins).

+ Knowledge of vulnerability management tools and platforms (e.g., Tenable, Qualys, Rapid7).

+ Familiarity with security operations, including vulnerability assessment, incident response, and threat detection.

+ Strong problem-solving skills and ability to work in a collaborative environment.

+ Understanding of CI/CD pipelines and DevSecOps practices.

+ Experience with cloud environments (e.g., AWS, Azure, GCP) is a plus.

**Recruiter:**

Kristina Sedjo (kristina.sedjo@sunrun.com)

_Please note that the compensation information is made in good faith for this position only_ . _It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more._

_Starting salary/wage for this opportunity:_

211,143.32 to 253,371.99

Compensation decisions will not be based on a candidate's salary history. You can learn more here (https://tbcdn.talentbrew.com/company/21632/gst\_v1\_0/pdf/pay-transparency-english.pdf) .

This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com .

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun (https://careers.sunrun.com/eeo)

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

Manufacturing Engineer II

Job Number: 358651

Category: Manufacturing Engineering

Description: Job Title: Manufacturing Engineer II

Location: Torrance, CA

Zip Code: 90501

Pay Rate: $ 50.03/hr.

Start Date: Right Away

Contract: 3 months

Start date: Right away

Keywords: #ManufacturingEngineerjobs #Torrancejobs

Job Description Purpose:

As a Manufacturing Engineer in the Defence and Aerospace industry, your primary responsibility will be to develop and improve manufacturing processes and systems to ensure the efficient and cost-effective production of defence and aerospace products. You will collaborate with cross-functional teams, including design engineers, production personnel, and quality assurance, to optimize manufacturing operations and drive continuous improvement initiatives. Your expertise will contribute to the development and delivery of high-quality, reliable, and technologically advanced products for defence and aerospace applications.

Key Responsibilities:

Process Development: Design and develop manufacturing processes, procedures, and work instructions to meet product specifications and quality standards.

Identify and implement improvements to enhance efficiency, productivity, and safety. Production Optimization: Collaborate with design engineers to ensure producibility and manufacturability of new products.

Analyze production data, identify bottlenecks, and implement corrective actions to optimize production flow and reduce cycle times.

Equipment Selection and Integration: Evaluate manufacturing equipment and technologies, recommend suitable options, and oversee their integration into production lines.

Ensure equipment meets industry standards, safety regulations, and customer requirements.

Continuous Improvement: Lead and participate in Lean Manufacturing and Six Sigma initiatives.

Identify areas for improvement, implement process enhancements, and drive cost reduction, waste elimination, and quality improvement efforts.

Quality Assurance: Collaborate with the quality team to establish and maintain quality control procedures, including inspection and testing methods.

Resolve production-related quality issues and implement preventive measures to ensure compliance with industry and customer specifications.

Supply Chain Coordination: Collaborate with suppliers to ensure timely availability of materials, components, and equipment.

Evaluate supplier capabilities and performance to support production schedules and quality requirements.

Documentation and Reporting: Prepare and maintain accurate documentation, including process specifications, standard operating procedures, and engineering change orders.

Generate reports on key performance indicators, production metrics, and improvement initiatives.

Safety and Compliance: Ensure compliance with safety regulations and industry standards.

Identify potential hazards and implement measures to mitigate risks and promote a safe working environment.

Qualifications and Skills: Bachelor"s degree in manufacturing engineering, Industrial Engineering, Mechanical Engineering, or a related field. Advanced degrees may be preferred.

Previous experience in manufacturing engineering roles, preferably in the defense or aerospace industry.

Strong knowledge of manufacturing processes, equipment, and technologies, including CNC machining, additive manufacturing, assembly, and testing.

Familiarity with industry standards and regulations, such as AS9100, ITAR, and NADCAP.

Proficiency in CAD/CAM software for process development and optimization.

Experience with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.

Excellent problem-solving skills and the ability to analyze and interpret complex data.

Strong communication and collaboration skills to work effectively with cross-functional teams.

Attention to detail, with a focus on quality and reliability.

Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and deadlines.

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws."

Location: Phoenix , AZ

Minimum Experience (yrs):

Required Education: Not Specified

Benefits:

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We are Laser Components Detector Group Inc., a leading innovator in custom photodetector and photodiode manufacturing for a wide range of applications including telecommunications, medical devices, aerospace, and scientific research. We specialize in designing and producing high-quality, custom solutions tailored to meet the unique needs of our clients.

We are seeking highly skilled Semiconductor Photodetector Engineers and Scientists to join our dynamic LCDG R&D and Engineering team. LCDG is producing a variety of detectors – APDs, pins, and photoconductive mode based semiconductor materials such as Silicon, InAs, InGaAs, InAsSb, InAs/GaSb T2SL, InAs/InAsSb T2SL, Lead Salts as well as Pyro-LTaO3/DLaTGS, and III-V ICLEDs and ICLs. This role involves designing, simulating, fabricating, and characterizing semiconductor devices to optimize their performance and reliability. The successful candidate will work on cutting-edge technology, contributing to the development of next-generation semiconductor detectors.

Responsibilities:

Lead the development and optimization of semiconductor fabrication processes, including deposition, etching, lithography, and doping.
Design experiments to characterize process parameters and identify opportunities for improvement in device performance and yield.
Collaborate with equipment engineers and suppliers to implement process upgrades and modifications.
Develop integration schemes for complex semiconductor devices, ensuring compatibility between different process modules.
Optimize process sequences to minimize defects, improve uniformity, and enhance device reliability.
Work closely with device designers and circuit engineers to integrate process requirements into device architectures.
Analyze manufacturing data to identify root causes of yield loss and develop strategies for yield improvement.
Implement process controls and monitoring systems to ensure consistent and reproducible manufacturing outcomes.
Work with quality assurance teams to establish robust process qualification and validation procedures.
Lead technology transfer efforts for new semiconductor processes from research and development to production.
Collaborate with cross-functional teams to ensure smooth transition of processes from pilot line to high-volume manufacturing.
Develop and maintain process documentation, including standard operating procedures and process flow diagrams.
Drive continuous improvement initiatives to enhance process efficiency, reduce cycle time, and lower manufacturing costs.
Implement statistical process control (SPC) methodologies to monitor process performance and identify opportunities for optimization.
Stay updated on the latest advancements in semiconductor processing technologies and industry best practices.
Collaborate closely with engineers and technicians across different functional areas, including process engineering, equipment engineering, and quality assurance.
Communicate project status, technical findings, and recommendations to stakeholders and management in clear and concise manner.
Participate in cross-functional meetings and project reviews to ensure alignment with organizational goals and objectives.

Qualifications:

MUST HAVE Master's, or Ph.D. degree in Electrical Engineering, Materials Science, Chemical Engineering, or related field.
MUST HAVE photodetector research, development, and characterization experience
MUST HAVE Strong hands-on experience in semiconductor processing, including thin film deposition, photolithography, etching, and thermal processing.
MUST HAVE 10+ years Hands on experience on III-V material/device processing with InGaAs, InAsSb, InAs/InAsSb T2SL, and/or epi-grown silicon.
Proficiency in statistical analysis techniques and software tools for data analysis (e.g., JMP, Minitab).
MUST HAVE Familiarity with semiconductor device physics and device characterization techniques.
Excellent problem-solving skills and ability to troubleshoot complex technical issues in a fast-paced manufacturing environment.
MUST HAVE Experience with semiconductor material and device characterization techniques, such as IV/CV with/without cryogenic environment, cryogenic FTIR spectral response, EQE, APD Gain, breakdown, excess noise, SNR, temperature qualification, PL, responsivity, D*, XRD, SEM/EDS, Band diagram, and reliability measurements.
10+ years Demonstrated track record of driving process improvement initiatives and delivering results.

Benefits:

Best-in-class competitive salary and comprehensive benefits package.
Opportunities for career growth and professional development.
Access to cutting-edge semiconductor manufacturing facilities and resources.
Dynamic and collaborative work environment with opportunities to work on exciting technology projects.
Chance to make a meaningful impact on the semiconductor industry and contribute to the advancement of technology.
Laser Components Detector Group and be part of a dynamic and innovative company at the forefront of photonics technology. Apply today to embark on an exciting career in the photonics industry!

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off over 5 weeks
Vision insurance
Schedule:

8 hour shift
Monday to Friday
Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:

8 hour shift
Application Question(s):

• Are you indefinitely authorized to work in the US without the need for any visa sponsorship?
• Do you have the minimum 10 years or more required experiences as listed in the "Required Qualifications" section of the job description around process integration and process engineering?
• Do you need to relocate to Chandler, Arizona to take this position or are you a local candidate?
• Do you have 10+ years experience working on semiconductor photodetectors? This is a MUST HAVE
• Do you have 10+ years of hands on experience on III-V material/device processing with InGaAs, InAsSb, InAs/InAsSb T2SL, and/or epi-grown silicon?
Work Location: In person

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Site Reliability Manager within PNC’s Site Reliability Center (SRC), you will be based in Farmers Branch, TX, Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require weekly time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. Occasional travel may be needed.

Schedule is M-F 8:00am – 5:00pm. This position is leading teams across 3 shifts for 24/7 support.

Candidates are expected to be available for critical production issues as required. This may include off shift hours and weekends.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

We’re looking for a highly skilled and proactive Technical Manager to lead a dynamic team supporting PNC’s enterprise-grade middleware platforms. As a key player in IT Production Support, you’ll drive incident resolution, platform stability, and cross-functional collaboration across RND, Test, QA, and Production environments. A key aspect to this position is enabling teams in utilizing the principals and practices of Site Reliability Engineering.

________________________________________

Middleware & Tooling Supported:

• WebSphere

• Tomcat

• IIS

• uDeploy

• GIT / Bitbucket

• Jenkins / CI Pipeline

Daily Responsibilities:

• Provide support for critical applications across all environments and lines of business running on PNC's middleware platform.

• Lead incident troubleshooting, resolution, and root cause analysis for middleware-related issues.

• Partner with vendors, platform engineers, and cross-functional tech teams to resolve complex problems efficiently.

• Analyze application and server configurations, identify performance/stability risks, and drive remediation efforts.

• Detect recurring incident patterns and propose long-term solutions to reduce operational toil.

• Guide and validate change requests, including technical impact analysis and risk mitigation aligned with PNC’s framework.

• Proactively monitor logs and events using Big Panda and other dashboards to identify potential issues before they impact operations.

• Develop, document, and improve workflows, policies, and procedures for streamlined incident response and knowledge transfer.

• Support patching cycles by identifying middleware and OS-related issues (WebSphere, Tomcat, Linux) and working with relevant teams to implement fixes.

• Actively participate in incident bridges and technical war rooms to ensure timely recovery and escalation.

________________________________________

**Job Description**

+ Leads a team of Site Reliability Engineers in implementing, maintaining, and improving robust monitoring response sites and infrastructure applications.

+ Recommends and facilitates the implementation of infrastructure enhancements as required to maintain the performance of sites in response to business growth and strategy.

+ Streamlines the deployment process by introducing automated configuration management tools, resulting in a reduction in deployment time and increased efficiency.

+ Oversees robust technical solutions for complex business and application challenges, while helping to define and communicate technical standards and best practices. Manages and oversees proactive reviews and audits of production sites, issue triage and follow up.

+ Leads in the collaboration with cross-functional teams to design and implement scalable and highly available infrastructure.

+ Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.

+ **Live the Values** - Role models our values with transparency and courage.

+ **Enable Change** - Takes action to drive change and innovation that will transform our business.

+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customer.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

**Competencies**

Analytical Thinking, Application Design, Architecture, Application Maintenance, Application Testing, Emerging Technologies, Innovation, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Software Process Improvement (SPI), Software Reliability Management, Technical Troubleshooting

**Work Experience**

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

IT Business Systems Analyst - ScriptMed - Remote

**Job Description**

The IT Business Systems Analyst is responsible for solving moderately complex system problems and for utilizing Software Development Life Cycle (SDLC) methodology employed by Prime and partnering with the business, IT, and other project stakeholders to elicit, define, and document the requirements and technical solutions for changes to Prime's specialty application.

**Responsibilities**

+ Ensure understanding of business requirements and IT Business Requirement Specification acceptance criteria is successfully met prior to sign-off; identify and document system enhancement scope for assigned project

+ Provide work plan and detailed estimate, based on scope; drive scope management, prioritization and scope trade off discussions with project teams

+ Interview stakeholders to elicit and document business needs for moderately complex modifications to Specialty application (ScriptMed), and define functional, high-level, and detailed system requirements for requested software changes

+ Actively engage in ScriptMed configuration solutioning discussions with project teams to ensure clear understanding of requirements, approach, and system solution; obtain signoff of deliverables by all impacted parties

+ Facilitate solution design review discussions between IT resources and business requestors to resolve questions regarding requested software changes, and participate with Quality Assurance and UAT resources to review related test cases and/or scenarios

+ Serve as subject matter expert and mentor for more junior members of Specialty IT team Participate in activities to ensure team and system development processes are improving and evolving to respond to changing business needs

+ Facilitate Scrum events such as daily standups, sprint planning, sprint reviews and retrospectives; helping the product owner manage product backlog.

+ Monitor and report project status, issues, and risks

+ Other duties as assigned

**Education & Experience**

+ Bachelor's degree in business, Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required

+ 2 years of functional system requirements analysis experience within ScriptMed

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

**Additional Qualifications**

+ Ability to facilitate and manage conflict

+ Ability to reach agreement through interpretation of facts, practices, policies, and using influencing and negotiation skills

+ Self-directed worker with ability to work independently or with team and independently deliver against all job accountabilities

+ Ability to organize and prioritize multiple tasks with high degree of attention to detail

+ Strong problem-solving and analysis skills

+ Excellent oral and written communication skills, including the ability to respectfully communicate and interact, with positive intent, with all people in the organization

+ Team player, ability to work in a fast paced, changing environment and ambiguity

+ Experience in facilitating diverse project teams to achieve stated results

+ Ability to exercise independent judgment to determine analysis methods and techniques for obtaining results

+ Capable and willing to receive work direction from direct and indirect leadership

**Preferred Qualifications**

+ Previous Pharmacy Benefit Management (PBM) or healthcare experience with understanding of Medicare, Medicaid, the Exchanges along with regulatory compliance requirements (HIPAA and/or PCI)

+ Experience working in an internal or commercial software development organization with knowledge of software development life cycle

+ Understanding of security implications of domain

+ Experience in Prime claims systems

+ Proficiency in Visio, Microsoft Word, Excel, PowerPoint, Project

**Physical Demands**

+ Ability to travel between Prime locations as needed

+ Ability to work outside of Prime's core hours of 9:00 a.m. – 3:00 p.m.

+ Constantly required to sit, use hands to handle or feel, talk and hear

+ Frequently required to reach with hands and arms

+ Occasionally required to lift and/or move up to 10 pounds

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $66,000.00 - $106,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. _

_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._

_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Site Reliability Manager within PNC’s Site Reliability Center (SRC), you will be based in Farmers Branch, TX, Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require weekly time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. Occasional travel may be needed.

Schedule is M-F 8:00am – 5:00pm. This position is leading teams across 3 shifts for 24/7 support.

Candidates are expected to be available for critical production issues as required. This may include off shift hours and weekends.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

We are seeking an experienced Backup and Storage Manager to lead our enterprise Storage and Backup Operations team. This manager will be responsible for ensuring data protection, recovery, and performance across production environments. The ideal candidate will bring deep technical expertise in Cohesity, Avamar, and Pure Storage technologies and a strong leadership background supporting mission-critical infrastructure.

________________________________________

Needed Skills and Qualifications

• strong experience in enterprise backup and storage administration

• 3+ years of experience in a management or team lead role within IT Operations

• Deep technical expertise in:

o Cohesity DataProtect and Helios

o Dell EMC Avamar

o Pure Storage FlashArray / FlashBlade

• Solid understanding of storage protocols (FC, iSCSI, NFS, SMB)

• Experience managing backup and restore for both physical servers and virtual environments (VMware vSphere)

• Familiarity with integrating backup and storage with Windows, Linux, and database environments

• Strong incident and change management background (ITIL preferred)

• Experience with ITSM tools like ServiceNow

Key Responsibilities

• Lead the Backup and Storage Operations team supporting 24/7 production environments

• Own the end-to-end backup and recovery strategy leveraging Cohesity and Avamar platforms

• Manage enterprise storage infrastructure with a primary focus on Pure Storage (FlashArray, FlashBlade)

• Optimize storage performance and availability across both virtual (VMware) and physical server environments

• Act as escalation point for critical incidents, ensuring timely resolution and root cause analysis

• Collaborate with Engineering, Infrastructure, Security, and Application teams on solution design and incident resolution

• Maintain technical documentation, SOPs, and ensure compliance with data governance policies

• Coordinate vendor support engagements and drive proactive maintenance activities

**Job Description**

+ Leads a team of Site Reliability Engineers in implementing, maintaining, and improving robust monitoring response sites and infrastructure applications.

+ Recommends and facilitates the implementation of infrastructure enhancements as required to maintain the performance of sites in response to business growth and strategy.

+ Streamlines the deployment process by introducing automated configuration management tools, resulting in a reduction in deployment time and increased efficiency.

+ Oversees robust technical solutions for complex business and application challenges, while helping to define and communicate technical standards and best practices. Manages and oversees proactive reviews and audits of production sites, issue triage and follow up.

+ Leads in the collaboration with cross-functional teams to design and implement scalable and highly available infrastructure.

+ Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.

+ **Live the Values** - Role models our values with transparency and courage.

+ **Enable Change** - Takes action to drive change and innovation that will transform our business.

+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customer.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

**Competencies**

Analytical Thinking, Application Design, Architecture, Application Maintenance, Application Testing, Emerging Technologies, Innovation, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Software Process Improvement (SPI), Software Reliability Management, Technical Troubleshooting

**Work Experience**

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Pay Transparency**

Base Salary: $110,500.00 – $171,925.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

**Application Window**

Generally, this opening is expected to be posted for two business days from 04/25/2025, although it may be longer with business discretion.

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Site Reliability Manager within PNC’s Site Reliability Center (SRC), you will be based in Farmers Branch, TX, Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require weekly time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. Occasional travel may be needed.

Schedule is M-F 8:00am – 5:00pm. This position is leading teams across 3 shifts for 24/7 support.

Candidates are expected to be available for critical production issues as required. This may include off shift hours and weekends.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

Technical Expertise:

• Deep technical proficiency with VMware infrastructure, including ESXi hosts, vCenter, vSAN, NSX, and related virtualization technologies.

• Extensive hands-on experience and expert-level proficiency managing Linux (RHEL/CentOS, Ubuntu) and Windows Server operating systems in an enterprise environment.

• Comprehensive understanding of full-stack virtualization architecture, including compute, storage, networking, and security layers.

• Skilled in performance optimization, capacity management, and scalability planning within virtualized infrastructures.

Preferred Qualifications:

• Relevant certifications such as VMware Certified Professional (VCP), Red Hat Certified Engineer (RHCE), Microsoft Certified Solutions Expert (MCSE), or similar credentials.

• Previous experience in regulated banking or financial services industry strongly preferred.

Incident & Problem Management:

• Proven experience in reducing reactive incidents through proactive monitoring, trend analysis, and problem management methodologies.

• Strong ability to diagnose critical system outages quickly, implementing rapid and effective recovery solutions to minimize downtime.

• Demonstrated leadership in high-pressure production support environments, ensuring timely resolution and effective root-cause analysis for complex incidents.

Operational Leadership:

• Tenured leadership experience managing technical teams across diverse virtual environment domains (VMware, Linux, Windows).

• Ability to mentor, coach, and develop high-performing support engineers, driving team productivity, accountability, and continuous improvement.

• Adept in managing vendor relationships, including coordinating critical issue escalations and driving vendor support for quick problem resolution.

**Job Description**

+ Leads a team of Site Reliability Engineers in implementing, maintaining, and improving robust monitoring response sites and infrastructure applications.

+ Recommends and facilitates the implementation of infrastructure enhancements as required to maintain the performance of sites in response to business growth and strategy.

+ Streamlines the deployment process by introducing automated configuration management tools, resulting in a reduction in deployment time and increased efficiency.

+ Oversees robust technical solutions for complex business and application challenges, while helping to define and communicate technical standards and best practices. Manages and oversees proactive reviews and audits of production sites, issue triage and follow up.

+ Leads in the collaboration with cross-functional teams to design and implement scalable and highly available infrastructure.

+ Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.

+ **Live the Values** - Role models our values with transparency and courage.

+ **Enable Change** - Takes action to drive change and innovation that will transform our business.

+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customer.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

**Competencies**

Analytical Thinking, Application Design, Architecture, Application Maintenance, Application Testing, Emerging Technologies, Innovation, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Software Process Improvement (SPI), Software Reliability Management, Technical Troubleshooting

**Work Experience**

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Pay Transparency**

Base Salary: $110,500.00 – $171,925.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

**Application Window**

Generally, this opening is expected to be posted for two business days from 04/22/2025, although it may be longer with business discretion.

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Site Reliability Manager within PNC’s Site Reliability Center (SRC), you will be based in Farmers Branch, TX, Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require weekly time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. Occasional travel may be needed.

Schedule is M-F 8:00am – 5:00pm. This position is leading teams across 3 shifts for 24/7 support.

Candidates are expected to be available for critical production issues as required. This may include off shift hours and weekends.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

Needed Skills & Qualifications:

• Hands-on experience managing database technologies (Oracle and SQL Server) in a production support environment.

• Proven track record of driving significant reductions in reactive incidents through proactive monitoring, tuning, automation, and continuous improvement.

• Extensive technical expertise in database administration, troubleshooting, performance optimization, backup and recovery strategies, and high availability/disaster recovery solutions.

• Experience managing large complex highly available Exadata environments.

• Strong experience in incident management processes with a demonstrated ability to rapidly recover from complex, high-impact database production issues.

• Expertise in database performance tuning, query optimization, indexing strategies, and managing database integrity and security.

• Strong leadership and team management skills, including mentoring technical teams, fostering professional growth, and building high-performing teams.

• Deep understanding and practical application of ITIL methodologies, incident/problem/change management frameworks, and continuous improvement principles.

• Excellent communication, collaboration, and stakeholder management skills to effectively interact with senior leadership, vendors, and cross-functional teams.

• Ability to develop strategic technical roadmaps, implement best practices, and drive adoption of emerging database technologies and practices.

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline (or equivalent experience).

Preferred Skills:

• Experience working in the financial services or banking industry, specifically within regulated environments.

• Oracle Certified Professional (OCP) and/or Microsoft SQL Certifications.

• Experience managing geographically distributed teams.

• Familiarity with cloud database technologies (AWS, Azure, Google Cloud) and modern database management practices.

**Job Description**

+ Leads a team of Site Reliability Engineers in implementing, maintaining, and improving robust monitoring response sites and infrastructure applications.

+ Recommends and facilitates the implementation of infrastructure enhancements as required to maintain the performance of sites in response to business growth and strategy.

+ Streamlines the deployment process by introducing automated configuration management tools, resulting in a reduction in deployment time and increased efficiency.

+ Oversees robust technical solutions for complex business and application challenges, while helping to define and communicate technical standards and best practices. Manages and oversees proactive reviews and audits of production sites, issue triage and follow up.

+ Leads in the collaboration with cross-functional teams to design and implement scalable and highly available infrastructure.

+ Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.

+ **Live the Values** - Role models our values with transparency and courage.

+ **Enable Change** - Takes action to drive change and innovation that will transform our business.

+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customer.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

**Competencies**

Analytical Thinking, Application Design, Architecture, Application Maintenance, Application Testing, Emerging Technologies, Innovation, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Software Process Improvement (SPI), Software Reliability Management, Technical Troubleshooting

**Work Experience**

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Pay Transparency**

Base Salary: $110,500.00 – $171,925.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

**Application Window**

Generally, this opening is expected to be posted for two business days from 04/22/2025, although it may be longer with business discretion.

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Site Reliability Manager within PNC’s Site Reliability Center (SRC), you will be based in Farmers Branch, TX, Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require weekly time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. Occasional travel may be needed.

Schedule is M-F 8:00am – 5:00pm. This position is leading teams across 3 shifts for 24/7 support.

Candidates are expected to be available for critical production issues as required. This may include off shift hours and weekends.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

We’re looking for a Site Reliability Engineering Technical Manager to lead our Midrange Operations and Engineering Support teams in a fast-paced, 24/7 enterprise IT environment. This role is ideal for a hands-on leader who thrives at the intersection of incident response, proactive remediation, SRE adoption, RedHat ecosystem support, and cross-functional collaboration.

You will be responsible for driving operational excellence, improving documentation, and ensuring resilience across midrange platforms, while mentoring a distributed team and influencing change across engineering, SRE, and production support.

Skills Desired:

• Proven experience leading midrange or infrastructure operations in a high-availability environment

• Deep knowledge of Linux/RedHat systems, patching, and vulnerability remediation

• Familiarity with observability and APM tools (e.g., Dynatrace, vROps, Big Panda, Logscale)

• Strong incident management and SRE-aligned thinking (e.g., proactive issue identification, toil reduction)

• Excellent communication and documentation skills

• A collaborative approach to cross-functional engagement and knowledge transfer

________________________________________

Manage Daily Operations & Incident Management

• Review and manage alerts and events in Big Panda

• Track and prioritize R1/R2/P1 incidents, escalating to appropriate SRC Engineering teams

• Oversee Midrange requests via SRC Chat, ensuring timely and accurate responses

• Drive adoption of SRE practices, identifying systemic issues and remediating proactively

• Monitor and manage open issues via RedHat case management

Weekly Midrange Knowledge Transfer & Operational Reviews

• Lead regular knowledge transfer sessions across teams

o Review and present RedHat TAM updates and open cases

o Discuss recent escalated incidents, excessive resolution time cases, and recurring issues

o Coordinate patching updates (IDS Patching)

 What’s being patched, known issues, and current vulnerabilities

o Track open vulnerabilities by Mnemonic owner with a focus on remediation

o Provide visibility into Engineering Change activities and weekend change impacts

Platform Operations

• Manage and escalate issues including:

o Syslog NG restarts

o Disk and path failures

o Access, login, and account security issues

o Remote access and server unavailability

o Patching defects and requests

• Collaborate closely with Midrange Engineering leads and other platform SMEs

________________________________________

Manage Accountability for Documentation & Knowledge Management

• Drive the creation and upkeep of Linux system documentation, targeting at least one publish-ready doc every 3 weeks

• Maintain and enhance tooling documentation, including:

o Dynatrace, vROps, Logscale, and other observability platforms

________________________________________

**Job Description**

+ Leads a team of Site Reliability Engineers in implementing, maintaining, and improving robust monitoring response sites and infrastructure applications.

+ Recommends and facilitates the implementation of infrastructure enhancements as required to maintain the performance of sites in response to business growth and strategy.

+ Streamlines the deployment process by introducing automated configuration management tools, resulting in a reduction in deployment time and increased efficiency.

+ Oversees robust technical solutions for complex business and application challenges, while helping to define and communicate technical standards and best practices. Manages and oversees proactive reviews and audits of production sites, issue triage and follow up.

+ Leads in the collaboration with cross-functional teams to design and implement scalable and highly available infrastructure.

+ Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.

+ **Live the Values** - Role models our values with transparency and courage.

+ **Enable Change** - Takes action to drive change and innovation that will transform our business.

+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customer.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

**Competencies**

Analytical Thinking, Application Design, Architecture, Application Maintenance, Application Testing, Emerging Technologies, Innovation, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Software Process Improvement (SPI), Software Reliability Management, Technical Troubleshooting

**Work Experience**

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Pay Transparency**

Base Salary: $110,500.00 – $171,925.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

**Application Window**

Generally, this opening is expected to be posted for two business days from 04/25/2025, although it may be longer with business discretion.

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.