Instructor II | Generation
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Date: Dec 27, 2024
Location: TEMPE, AZ, US, 85281
Company: APS
Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.
Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.
Summary
As an Instructor II on the Power Generation Team, you will design, develop, deliver, and evaluate training programs that empower employees to work safely and effectively. You will play a key role in ensuring training aligns with business needs, site procedures, industry standards, and apprenticeship program requirements. Your expertise will support the development of a highly skilled workforce, driving operational excellence and safety compliance across the organization.
Key Responsibilities:
Program Design & Development: Create and update training materials to reflect current industry standards, site-specific procedures, and business goals.
Training Delivery: Facilitate engaging and impactful training sessions, tailored to meet the needs of employees at various skill levels.
Program Evaluation: Assess training effectiveness through feedback, performance metrics, and compliance with apprenticeship standards.
Safety Compliance: Ensure all training programs promote and enforce the highest safety standards for personnel and equipment.
Collaboration: Partner with site leaders and technical experts to identify training needs and implement solutions that address operational priorities.
We’re looking for candidates who:
+ Have experience designing and delivering technical training programs, ideally in power generation or industrial environments.
+ Are knowledgeable about industry safety standards, apprenticeship programs, and site-specific operational requirements.
+ Excel at engaging diverse audiences through clear communication, hands-on demonstrations, and effective instructional techniques.
+ Demonstrate strong analytical skills to evaluate training program success and drive continuous improvement.
+ Are proactive problem-solvers who can adapt training methods to meet evolving organizational needs.
+ Thrive in collaborative environments, working closely with stakeholders to align training initiatives with business goals.
+ Have a passion for developing others, fostering a culture of learning, and ensuring workplace safety and compliance.
Minimum Requirements
+ AA/AS degree or educational equivalent in training related field
+ Two years of experience in course development and training delivery.
+ Must possess technical writing and verbal communication skills.
+ Proven working knowledge of systematic approach to training.
+ Proficient in PC software applications including Microsoft 365 products.
+ Must have a valid driver's license and the ability to travel frequently to statewide APS locations.
+ Experience at a journeyman level trade will be required for technical training positions.
Major Accountabilities
1) Designs, develops and conducts training classes and develops materials to support new and incumbent employees in a variety of safety and or technical skills. Develops and conducts training courses relative to the electric utility industry including industry events, lessons learned and human performance improvement initiatives.
2) Analyze, design, develop and implement training programs in accordance with appropriate regulations and standards with a systematic approach to training. May include the design and delivery of apprenticeship programs.
3) Supports activities of other teams and external customers to ensure overall training needs are met.
4) Evaluate and analyze training materials and modify/enhance when needed. Conduct evaluations of training.
5) Facilitates training program administration; may include apprenticeship training administration.
6) Conducts evaluation and remediation (when required) of student performance.
7) May assist Leader with Apprentice rotation entrance/exit interviews and field visits to ensure training effectiveness.
8) Promote training/business partnership by developing professional rapport with all levels of employees and leaders
9) Provides guidance and support to business management and CAP/HP management on training related issues.
10) Must maintain instructor qualifications and technical proficiency in the assigned discipline.
11) Assists in formal training assessments and evaluations at a Business Unit level.
Export Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
Arizona Public Service is a smoke free workplace.
CIP Requirement:
This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access.
Role Type:
Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).
In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.
*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
*Working from a home office requires adequate technology and an appropriate ergonomic set up.