Graphic Designers

**Summary:**

Meta seeks a highly engaged and experienced team player for a lead role to join our Design, Engineering & Construction (DEC) organization. As a Contract Manager, you will report to the Global Manager of the DEC Contracts team and be accountable to oversee all contracting for the project lifecycle of 3-5 data center campuses in North America. The role will partner with Contracts leadership and all levels across the organization to gather and understand operational and financial information to maximize contract value and reduce risk to the owner. In this role, you will have the opportunity to support DEC’s organization from a deal strategy and operational efficiency perspective. Candidates must be experienced in contract development, including scope development, deal structure, fee structure, contract formation, and legal and commercial negotiations. Success in the role requires a high degree of process orientation, communication skills, critical thinking to identify new and different approaches to structuring deals, and ability to work across multiple functions/stakeholders as a trusted advisor.The Contract Manager will manage, optimize and administer a variety of design, engineering, construction, connectivity and consulting contracts and will draft, develop, review and negotiate on Meta's behalf. This role will partner closely with cross-functional stakeholders to drive a cohesive and high impact contracts function. In particular, the role will collaborate closely with key partners in Precon, Design, Construction Delivery, Project Controls, Legal, Compliance, and Finance. The responsibilities of this role will also include collaboration with stakeholders outside of DEC, including Site Development, Energy, Supply Chain/Sourcing, and Facilities Operations functions. The DEC Contracts team maintains a continuous improvement philosophy with a focus on scaling processes and tooling to maintain efficiency in a constantly evolving industry and rapidly growing portfolio. As such, a key function of the role will be to find opportunities for process improvement to drive consistency and efficiency across the program.Partnering with stakeholders located across all regions and time zones is key to the success of our projects. This position is a great fit for a strategic problem solver with demonstrated contracts management and construction risk management expertise. The position requires daily engagement with internal and external partners to help drive time-sensitive requirements; therefore, the ideal person must communicate effectively to influence a broad range of leadership and team members. This is a great opportunity to join a growing digital infrastructure team and work on industry-leading hyperscale data center projects in an exciting and fast-paced environment. There has never been a more exciting time to be part of the digital infrastructure industry--we are designing and building the physical and network infrastructure for the future of AI learning!

**Required Skills:**

Contracts Manager, Data Center Design Engineering and Construction Responsibilities:

1. Independently drive the overall contract management function for assigned data center campuses, including development and implementation of contracts management tooling solutions, contracts playbooks, and deal-to-contract intake and review processes for their functional program

2. Partner with Contracts leadership and other business leaders to help navigate complex operations and spend initiatives with significant spend and risk

3. drive cross-functional contracts risk and cost containment efforts

4. Develop and continuously improve deal-to-contract policies and procedures, ensuring compliance with policies, procedures and control frameworks

5. Proactively work with partners to deliver on various activities including: budget planning and financial commitment monitoring, building contract templates and clause libraries, contract review processes and procedures and risk and supplier relationship management efforts.

6. Develop and maintain internal (customer and business partner) and external (Supplier) relationships to ensure positive and constructive interactions representing complex contracting issues to leadership teams.

7. Coordinate and drive resolution to key business issues with legal, risk management, corporate contracts and leadership

8. Serve as the point of contact for contract inquiries for their regional purview

9. Provide guidance and internal support for their functional program on best ways to structure deals

10. Ensure that signed contracts are complete and clearly communicated to all relevant parties, including interpretation to support implementation

11. Examine existing policies and procedures to optimize the end-to-end process from source to pay with all parties concerned

12. Share best practices with and provide training to team, peers, and outside business units to enhance the quality and efficiency of contracting processes

13. Ensure all approved requests have been properly documented, escalated to the appropriate approval level, and resolved within SLA

14. Act as a liaison between the business and Legal to drive for resolution of business and legal risk issues during contract formation and negotiation.

15. Manage and coordinate various projects and contracts management responsibilities

16. Partner with Contracts Program leadership to develop and define KPIs for the purposes of Quarterly and Annual Business Reviews

17. 15-20% travel to construction sites is required (domestic locations)

**Minimum Qualifications:**

Minimum Qualifications:

18. 15+ years of work experience in transactional contract management, construction law, construction risk management, supply chain or similar contract-related experience

19. Bachelor's degree or equivalent work experience in Construction Management, English, Accounting, Legal Studies, Contract Law, Business Administration, Engineering or similar.

20. Experience in all Microsoft Office applications (ex: Outlook, Word, Excel, PowerPoint, OneNote).

21. Experience with Adobe Sign (or similar electronic signing tool)

22. Experience with typical construction industry contracting approaches and fee structures, such as: Lump Sum, Guaranteed Maximum Price (GMP), Cost Reimbursement, Cost Plus Fee, Time & Materials, Hourly Rate, Not to Exceed, Design/Build, Integrated Project Delivery, Engineering, Procurement & Construction (EPC), Financial Incentive Structures.

**Preferred Qualifications:**

Preferred Qualifications:

23. Graduate-level professional degree in Law (JD), Business Administration, Engineering, Supply Chain or similar

24. Experience in communication and presentation skills with a proven track-record of high performance driving complex multi-stakeholder projects and programs.

25. Experience quickly adjusting to changing business priorities and confidence to make decisions with limited information.

26. Solid commitment to contracts and records management efficiencies, with extensive experience across a broad spectrum of contract types, contract clauses, and business records

27. Strong knowledge in process development and continuous improvement in contracts playbooks, deal-to-contract intake/pipelines, and other related procedures and tools

28. Experience collaborating with Legal partners for final approval of contracts.

29. Experience managing and overseeing policy compliance requirements.

30. Experience navigating ambiguity and championing change.

**Public Compensation:**

$144,000/year to $201,000/year + bonus + equity + benefits

**Industry:** Internet

**Equal Opportunity:**

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

Job Description

One of the top AEC firms is seeking to grow their Distribution Modernization team in their Tucson, AZ and/or Phoenix, AZ office locations by adding Designer skill-sets.

This is a pivotal role in modernizing electric utility distribution systems. This position involves working with 2D and 3D design tools to develop innovative solutions for distribution infrastructure projects while collaborating with a team of experts and clients in a dynamic environment.

Key Responsibilities:

Design & Engineering:

Develop detailed 2D and 3D designs for distribution systems using CAD or similar software.

Create engineering drawings, layouts, and specifications for overhead and underground electrical distribution systems.

Ensure compliance with local, national, and international electric utility standards.

Project Collaboration:

Work closely with cross-functional teams to support distribution modernization efforts.

Coordinate with clients to gather requirements, present solutions, and address project-specific needs.

Engage with field teams to implement designs effectively and resolve challenges.

Fieldwork:

Conduct occasional site visits (10% travel) to assess distribution infrastructure and oversee design implementation.

Collaborate with HQ teams in the USA as needed (travel fully expensed).

Documentation & Reporting:

Prepare technical reports, progress updates, and documentation for clients and internal stakeholders.

Maintain accurate records of design changes and project milestones.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Designer - Level 8 to 10:

3 to 7 years experience on Distribution specific projects Software: BOUD & Maximo null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

_\*\*\*This role can be located in Dallas, TX, McLean, VA, Memphis, TN or be Remote\*\*\*_

This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your technical and contact center skills to a hospitality company with an award\-winning culture\. Reporting to the Senior Director of Product Management, Automation, Test & Learn and HRCC Strategy, you will help drive forward the Hilton customer support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\.

**HOW WE WILL SUPPORT YOU**

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

+ Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(https://jobs\.hilton\.com/us/en/benefits\)

At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate\.

\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.

**HOW YOU WILL MAKE AN IMPACT**

Your role is important and below are some of the fundamental job duties that make your work unique\.

**What your day\-to\-day will be like:**

+ Create and lead strategic roadmap for contact center tools consisting of Interactive Voice Response \(IVR\), scorecard/gamification/coaching tool, customer feedback tool including NLP and surveys, payroll timekeeping system, workforce management system, online FAQ support page that is accordant with Hilton’s vision and enables a competitive advantage using leading\-edge solutions in serving our customers
+ Collaborate with software engineering, experience design, call center operations, and analytics teams to lead product strategy
+ Apply a blend of data and qualitative feedback to find opportunities to enhance the customer experience through supported products
+ Maintain industry expertise in fast\-evolving AI technology and automation capabilities
+ Partner with business leads and analytics to define and refine success metrics, ensuring reporting and measurability of initiatives
+ Coordinate with functional product teams and call center operations to impart integrated solutions for a seamless customer experience\.
+ Create and share roadmaps and calendars of events for updates and enhancements to the products supported

**How you will collaborate with others:**

+ Build trusted working relationships across the product working team
+ Work with call center business and operations leadership to ensure objectives and priorities are inline
+ Partner with other product managers and channel owners to ensure alignment of strategy, goals, and timelines

**What projects you will take ownership of:**

+ Your role will focus on the growth and evolution of contact center products
+ Strategy and implementation of self\-service, customer \(guest and agent\) use of the tools and automation through all channels

**WHY YOU'LL BE A GREAT FIT**

**You have these minimum qualifications:**

Five \(5\) years of work experience in product management in contact center technology, customer experience or customer support
+ Experience in roadmap planning along with Agile process with tools such as Jira, plus feature and requirements development
+ Travel up to 10%

**It would be useful if you have:**

+ Bachelor’s Degree in related fields
+ Seven \(7\) years experience in a product\-related, contact center technology or customer experience role
+ Experience in customer support roles
+ Experience with IVRs, NLP, scorecards, AI, and other high\-volume contact center technology
+ Knowledge of financial data related to IT projects and the ability to demonstrate an ROI and analyze the results of a system roll\-out to determine if it has achieved the desired outcomes\.

**WHAT IT IS LIKE WORKING FOR HILTON**

Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(https://jobs\.hilton\.com/us/en/brands\) \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World’s Best Workplaces\. Check out the Hilton Careers blog \(https://jobs\.hilton\.com/us/en/blog\) and Instagram \(https://www\.instagram\.com/hiltoncareers/\) to learn more about what it’s like to be on Team Hilton\!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender \(including pregnancy, childbirth and related medication conditions\), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws\.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20230515\-1684253430519\.pdf\) if you require an accommodation during the application process\.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \(“Wellthy”\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is$85,000 \- $130,000and is determined based on applicable and specialized experience and location\.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE

**Job:** _Call Center and Reservations_

**Title:** _Manager Product Management \(Contact Center\)_

**Location:** _null_

**Requisition ID:** _COR01505_

**EOE/AA/Disabled/Veterans**

**Company :**

Highmark Health

**Job Description :**

**JOB SUMMARY**

This job plays a critical role representing the customer’s voice throughout the product development lifecycle with an emphasis on the clinical side of digital product management. This role will establish and evangelize the vision and strategy for assigned digital products, clearly articulate the “why” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer needs to create remarkable digital experiences that solve customer’s problems, drive business value, and produce desired outcomes. Will be responsible to define the product’s fundamental value proposition, outline the vision and execution plan, gain alignment and support from key strategic partners and stakeholders, and oversee execution of that vision. The incumbent will collaborate with digital design, digital development, and data & analytics counterparts to align and coordinate efforts for effective delivery.

**ESSENTIAL RESPONSIBILITIES**

+ Familiar with customer digital journeys, and their preferences and expectations. Under guidance, identifies problem areas, points of friction, and jobs to be done. Creates and tests hypotheses that translate problems into relevant digital solutions and experiences.

+ Serves as the point of contact for assigned digital products both internally and externally.

+ Familiar with the potential application of new technologies, market trends, and vendor capabilities. References the inventory of existing digital capabilities and determines whether they can solve identified problems or if new capabilities are needed. Participates in build, buy, or partner evaluations and vendor integration evaluations in collaboration with digital design, digital development, and other stakeholders. Manages multiple sources of intake and demand, sifts through the “noise” to determine priorities that will drive the best results, and manages relationships with key stakeholders.

+ Defines, tracks, and monitors key performance indicators and outcomes of digital products. Implements strategies to iterate and continuously improve performance of digital products.Leverages quantitative metrics and qualitative observations to derive customer insights and digital product improvement opportunities.

+ Familiar with the department's and the company's strategy and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to key stakeholders.

+ Serve as accountable owner for the digital products/tools as assigned. Manages the digital product roadmap and backlog and uses input from customers and internal stakeholders to frequently refresh and re-prioritize the backlog.

+ Coordinate with other Product Managers to ensure cross-product alignment.Collaborates with other Digital Product Managers.

+ Other duties as assigned or requested.

**EDUCATION**

**Required**

+ Bachelor's Degree in Business, Science, Technology, Design, Healthcare or related field

**Substitutions**

+ 6 years of related and progressive experience in lieu of Bachelor's degree

**Preferred**

+ Master's Degree in Business, Science, Technology, Design, Healthcare or related field

**EXPERIENCE**

**Required**

+ 3 years of Digital Product Management

+ 2 years in the Healthcare Industry

**Preferred**

+ 3 years with Agile Software Development Methodology

+ Experience with a clinical focus such as patient access, wellness and rewards

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ Product Manager Certification

+ RN

**SKILLS**

+ Excellent written, interpersonal, communication, and presentation skills

+ Demonstrated ability to work with minimal supervision with a high degree of organization and attention to detail; manage multiple simultaneous tasks, assignments, deadlines, and produce results; and be results-oriented team player who leads by example, holds self-accountable for performance, takes ownership, and champions all aspects product initiatives

+ Proven track record of defining product requirements and launching successful products on schedule

+ Knowledge of software development lifecycle, from planning to delivery

+ Ability to lead and influence others within a matrixed organization, and leads with a true sense of urgency with the ability to engage the workforce to do the right thing every time for our customers and clinicians; Leads with a customer and clinician-centric lens and advocates for a combined customer and clinician view in all interactions

+ Successfully partners through collaboration and sense of urgency regarding process implementation and improvement/optimization

+ Experience using sketches, flow diagrams, wireframes, mockups, prototypes, customer experience blueprints, and visual concepts

+ Conflict Management

**Language (Other than English):**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at [email protected]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J255140

_\*\*\*This role is based at one of our corporate offices in Memphis, TN, Dallas, TX, or Remote\*\*\*_

This is your chance to be part of the Hilton Reservations and Customer Care \(HRCC\) Team which is revolutionizing human hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your technical and contact center skills to a hospitality company with an award\-winning culture\. Reporting to the Senior Director of HRCC Strategy, Product & Automation, you will help grow the Hilton contact center experience with an eye toward innovation, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\.

**HOW WE WILL SUPPORT YOU**

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

+ Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(https://jobs\.hilton\.com/us/en/benefits\)

At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate\.

\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.

**HOW YOU WILL MAKE AN IMPACT**

Your role is important and below are some of the fundamental job duties that make your work unique\.

**What your day will be like:**

+ Define and track metrics that measure the success of products to identify new opportunities to increase revenue, improve customer and agent experiences, reduce operational costs, and provide the most impact
+ Collaborate with software engineering, experience design, contact center strategy, operations and analytics teams to lead product strategy
+ Write top\-notch requirements and ensure technical teams are aligned with your requirements
+ Troubleshoot and resolve bottlenecks, provide escalation management, anticipate and decide on trade\-offs, and balance business demands with technical/time constraints
+ Apply a blend of quantitative data and qualitative feedback to find opportunities to enhance the customer experience through supported products
+ Maintain industry expertise in fast\-evolving AI technology and automation capabilities
+ Coordinate with functional product teams and call center operations to implement integrated solutions for a seamless customer experience
+ Create and share roadmaps and calendars of events for updates and enhancements to the products supported

**How you will collaborate with others:**

+ Develop relationships between the business and technology development teams leading and capturing a clear understanding of requirements, user stories, and technology capabilities
+ Collaborate with peers to establish product vision, goals and plans to prioritize project and HRCC objectives
+ Collaborate, influence and form positive partnerships on large\-scale projects with team members in groups, technology providers and all levels across a matrixed organization

**What projects you will take ownership of:**

+ Manage the contact center platform/CRM product strategy from concept through launch on both Enterprise and HRCC initiatives
+ Your role will focus on the growth and evolution of contact center products
+ Strategy and implementation of self\-service, customer \(guest and agent\) use of the tools and automation through all channels

**WHY YOU'LL BE A GREAT FIT**

**You have these minimum qualifications:**

+ Seven \(7\) years or more of work experience in product, customer experience, contact center technology, customer support, or related field
+ Experience in roadmap planning in Agile process with tools such as Jira, and feature and requirements development
+ Experience leading a team and influencing others
+ Travel up to 10%

**It would be useful if you have:**

+ Bachelor’s Degree in related fields
+ Expertise and recent experience with Salesforce Service Cloud as a Contact Center Platform
+ Ten \(10\) or more years experience in a product\-related, contact center technology or customer experience/customer support roles
+ Experience working across a large and matrixed organization
+ Knowledge of financial data related to IT projects and ability to demonstrate a Return on investment and analyze the results of a system roll\-out to determine if it has achieved the desired outcomes
+ Knowledge of telephony systems \(Amazon Connect preferred\), NLP \(Qualtrics preferred\), Scorecards \(Centrical preferred\) AI and other high\-volume contact center technology

**WHAT IT IS LIKE WORKING FOR HILTON**

Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(https://jobs\.hilton\.com/us/en/brands\) \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World’s Best Workplaces\. Check out the Hilton Careers blog \(https://jobs\.hilton\.com/us/en/blog\) and Instagram \(https://www\.instagram\.com/hiltoncareers/\) to learn more about what it’s like to be on Team Hilton\!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender \(including pregnancy, childbirth and related medication conditions\), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws\.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20230515\-1684253430519\.pdf\) if you require an accommodation during the application process\.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \(“Wellthy”\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is$100,000 \- $145,000and is determined based on applicable and specialized experience and location\.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE

**Job:** _Call Center and Reservations_

**Title:** _Senior Manager Product Management \(Contact Center\)_

**Location:** _null_

**Requisition ID:** _COR01508_

**EOE/AA/Disabled/Veterans**

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

This is an exciting opportunity to be part of a team that will be instrumental in crafting the future of how we do business with the commercial customer at the center of everything we do.

Are you passionate about applying technology to solve business problems? Are you motivated to apply your software skills to build the solutions that will support and increase productivity for our commercial customers? Our group has been tasked to develop scalable building block platform for Ford Pro. Does it sound exciting? Then, join our team as a Product Manager.

**In this position...**

**Ford Pro Technology group is looking for Product Managers that embrace Lean, Agile and Human Centered Design practices to deliver innovative software products. Product Managers will work in small and cross-functional teams. The Product Manager will collaborate directly and continuously with Software Engineers and Designers to build, validate and release software products early and often.**

**SOUTHEAST MI RESIDENTS:** Please note, this job is posted as remote unless the selected candidate lives within 50 miles of Dearborn, MI, then if may require hybrid onsite schedule, up to 60% of the time.

**What you'll do...**

+ Maintain a balance between business viability, user desirability and technical feasibility while delivering software products with a team.

+ Work closely with Business Partners to define a product vision and break it down into an actionable backlog of user stories for the development team.

+ Work hands-on with the development team to prioritize, plan, and deliver software that creates excellent user experiences.

+ Collaborate with the product team to define specifications, requirements, and acceptance criteria for deliverables.

+ Help Business Partners understand our iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization.

+ Work with product designers to ensure timely delivery of designs and assets to the development team.

+ Conduct product experiments, user interviews and other validation techniques to gather feedback and product insights

+ Create assets to guide product development work (Discovery, Framing and Scoping documents, opportunity trees, user stories).

+ Help partners understand our iterative development approach.

+ Mentor and train other PMs to help them learn agile/XP methods, product management techniques and build skills.

+ Help innovate and iterate on agile PM processes and share our learnings.

**You'll have...**

+ Bachelor’s degree in Computer Science, Computer Engineering, Systems Engineering or related field or a combination of education and equivalent work experience

+ 4+ years with progressive responsibilities in software development and/or Product Management

+ 3+ years of experience defining product vision, strategy, product roadmaps and building and managing backlogs

+ 2+ years working with Agile software methodologies (Scrum, eXtreme Programming, Kanban)

**Even better, you may have...**

+ Master’s Degree in Computer Science, Computer Engineering, Systems Engineering or related field

+ Skilled at defining and prioritizing product features.

+ Strong leadership and communication skills and the ability to teach others.

+ Ability to work collaboratively with others and navigate complex decision making.

+ Ability to collaborate well with engineers, designers, and business partners.

+ Previous success delivering a product to market with an Agile development team, and ongoing development and support of production applications.

+ Curious about new technologies and exhibit a strong desire to learn.

+ Practice in Lean/Lean Startup thinking, human-centered product development and Agile Software development

+ Have exposure to lightweight product development methods such as user story mapping and/ or rapid prototyping

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

+ Immediate medical, dental, and prescription drug coverage

+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

+ Vehicle discount program for employees and family members, and management leases

+ Tuition assistance

+ Established and active employee resource groups

+ Paid time off for individual and team community service

+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

+ Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:
https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-GSR-sal-plan-2.pdf

This position is a range of salary grades **6-8** .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

\#LI-remote

\#LI-LA1

**Requisition ID** : 39438

Design Engineer - Electronic Security Systems

Phoenix, AZ, USA

Req #3905

Friday, December 20, 2024

At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.

Our dedicated teams craft solutions experienced by millions every day including:

+ Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA

+ Building the first fly pack broadcast system (https://onediversified.com/clients/fox-sports-jewel-event-broadcast-system/) transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world

+ Engineering the first high-density pixel canvas to display HD content at that scale for the Vornado, Marriott Marquis (https://onediversified.com/clients/vornado-marriott-digital-billboard/) LED Display in Times Square, NY

+ Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe

Founded in 1993, we’re a global organization serving local needs with associates worldwide. Learn more at onediversified.com (https://onediversified.com/eivind-sandstrand-vp-innovation-consulting-digital-solutions/) and follow us on LinkedIn (https://www.linkedin.com/company/diversified-/) and Twitter (https://twitter.com/diversifiedus) .

What part will you play?

The Design Engineer (DE) is a member of the Project Engineering Electronic Security Systems (ESS) team and a supporting contributor to the support of client design projects. The DE reports directly to the Senior Manager for Project Engineering. The DE will provide support through the design project life cycle from sales concept to design development, construction drawings to construction administration support. As a technical resource on a project team, you will be instrumental in the determination and execution of client and system requirements and will collaborate with support teams to bring your design to life. Through our groundbreaking workflow, you’ll have access to incredible technology and tools to help you articulate and deliver your design while being supported by global resources.

The DE will be supported and mentored by Senior Design Engineers, and will maintain both primary and supportive roles on complex ESS projects through direction of the DEM.

What part will you play?

+ Contributor for complex engagements and works directly with clients and the Design Engineering team to develop specifications, designs, budgets, timelines and manage expectations.

+ Conceptualize system designs and determine system requirements

+ Provide technical expertise and coordination information to support the architecture, installation and planning of electronic security solutions

+ Develop ESS project estimates and proposals

+ Develop the Bill of Materials (BOM) and supporting documentation

+ Develop detailed 30%, 60%, 90% and IFC drawings.

+ Research, identify, and recommend technology options for clients.

+ DE may have client interaction and contribute to the P and L performance.

+ Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to develop long lasting client partnerships & work with team members to maintain the account on all levels.

+ Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.

+ Provides direction and counsel to junior personnel in engineering projects and guides issue resolution.

+ Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education.

Complexity:

The DE will work with the other DE’s and Sales Leadership on resource assignment and needs. This role may be billable in a post-sales capacity, though there are times when the DE will work on presales or program efforts, team management and general administration. The DE team will work on the most complex systems, the most complex client needs and the largest projects.

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. Work will normally be performed within normal office conditions and/or home office depending on location of DE. On occasions the employee may be exposed to construction site conditions. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision.

Travel: 10-20 %

Occasional travel by car and occasional airplane trips are required. Employee must possess a valid driver’s license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate.

What do we require from you?

Education/Certifications:

+ High school diploma or GED required

+ Associates degree required and/or equivalent experience.

+ Proficient in AutoCAD, BIM and MS Office 365

+ Certifications or training within Milestone and Lenel required

+ Certifications or training with in Genetec, Avigilon and S2 preferred

+ Bachelor’s degree preferred

+ Other relevant certifications may be required or preferred based on the technology focus of the position.

Required/Knowledge, Experience and Skills:

+ 5+ years of experience in technical systems designing

+ Ability to get a government issued Top Secret Clearance (US-based only)

+ A clear understanding of project phases Program, Conceptualization, Schematic Design, Design Development, Construction Documentation, Construction and Commissioning

+ A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications

+ Must possess a valid driver’s license in their state of residence

+ Travel 10-20%

Preferred:

+ Detailed oriented, independent, self-starter

+ Exceptional time management skills with a track record for meeting deadlines

+ Excellent communication skills

+ Ability to analyze complex issues and communicate concise succinct messages

+ High level of problems solving and technical troubleshooting skills

To learn more about becoming part of the Diversified team, visit us at http://diversifiedus.com/about/careers/ or email us at [email protected] .

Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at [email protected] .

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Other details

+ Job Family Engineering & Programming

+ Job Function Design Engineering

+ Pay Type Salary

+ Min Hiring Rate $93,400.00

+ Max Hiring Rate $142,700.00

+ Travel Required Yes

+ Travel % 20

+ Telecommute % 80

+ Phoenix, AZ, USA

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Job Description

Designers support three primary store priorities: Customers First, In Stock, and Store Appearance. Designers support Customers First by providing fast, thorough, and friendly service to customers. Designers interact with customers by welcoming them to the store, assessing their kitchen and/or bath project needs, providing showroom tours, setting them up for kitchen and/or bath measures, meeting with them to go over room designs and make purchasing recommendations. Designers support In Stock initiatives by assessing stock levels of samples and brochures and restocking them as necessary. Designers support the Store Appearance priority by ensuring special order displays and showrooms promote a shopping environment that is appealing and safe. By supporting these three priorities, Designers drive sales to support department and store goals.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

**Overview**

Responsible for planning and implementing Digital Sheet-fed printing sales and activities, and meeting company annual targets for sales unit count. Performs a broad range of sales management functions in addition to developing and executing strategies and plans to penetrate and grow the Inkjet Sheet-fed market nationally.

**This is a remote position with the preferred location being near a major metro airport in the Southeast territory: FL, NC, SC, GA, AL, LA, TN, MS, VA.**

FUJIFILM North America Corporation, a marketing subsidiary of FUJIFILM Holdings America Corporation, consists of six operating divisions. The Imaging Division provides consumer and commercial photographic products and services, including silver halide consumables; inkjet consumables; digital printing equipment, along with service and support; personalized photo products fulfillment; film; one-time-use cameras; and the popular INSTAX® line of instant cameras, smartphone printers, instant film, and accessories _._ The Electronic Imaging Division markets its GFX System and X Series lines of mirrorless digital cameras, lenses, and accessories to provide a variety of content creation solutions for both still and moving imagery. The Optical Devices Division provides optical lenses for the broadcast, cinematography, closed circuit television, videography, and industrial markets, and also markets binoculars and other optical imaging solutions. The Graphic Communication Division utilizes its extensive industry knowledge to develop fully supported traditional and digital print solutions for industries including commercial print, wide format, and packaging with its comprehensive line of digital inkjet presses, production toner printers, and software. The Industrial Products Division delivers new products derived from Fujifilm technologies including data storage tape products, including OEM and FUJIFILM Ultrium LTO cartridges, desalination solutions, microfilters and gas separation membranes. The Non-Destructive Testing Division delivers radiography solutions to ensure high accuracy inspection of transportation infrastructure, and assets within aerospace, and oil and gas industries.

The Graphic Communication Division is the largest graphic distributor in the US. We deliver world class, state of the art solutions for Ink Jet Printing, Digital Printing, Wide Format, Offset Plates, Packaging, and a full range of traditional Offset supplies. In addition, we are the industry leader in Color Standardization and G7 implementation.

**External US**

**Responsibilities**

+ Implement company sales strategy, including sales method, tracking, and monitoring.

+ Provide up-to-date information to managementregarding market trends, developments and other activity, customer, and competitor activity. Prepare reports as required.

+ Develop and implement product sample policies with Equipment Sales Leader and Marketing Product Manager.

+ Identify business opportunities within assigned area consistent with business strategic objectives.

+ Develop and implement plans and strategies for penetrating and growing profitable sales of digital ink jet equipment within the assigned area.

+ Achievement of assigned yearly sales goals

+ Demonstrates an understanding of the key business requirements of their customers and prospects for both current and future business needs.

+ Maintains an effective business relationship with key customers and prospects, positioning Fujifilm as a valued business partner, and themselves as a valued business resource, providing solutions that benefit both companies.

+ Maintain Salesforce records, reporting activity in a timely manner and updating data as conditions require.

+ Provide direction, coordinate with, and assist Regional Sales Managers (RSMs) and Fujifilm Sales Managers (FSM’s) in identifying new accounts, prospecting activities, making joint sales calls and presentations, arranging demonstrations, preparation of business proposals, customer ROI’s/Total Cost of Ownership analysis and closing orders.

+ Manage administration and relevant reporting, planning, and forecasting systems.

+ Maintain corporate image and professionalism.

+ Provideinput and assist in the development and execution of the North American and global business strategies for digital press equipment.

+ Coordinate sales efforts with marketing, logistics, accounting, technical support, and sales management

+ Educate themselves around product applications, market conditions, technology changes, market trends, sales process improvements, and other position related requirements through company and industry provided materials

+ Control territory costs within established budgets levels for T&E, auto, IT, and other areas as determined by the company.

+ Participates in Industry events, trade shows, and company functions as requested

+ Perform related duties as assigned by manager.

**Required Skills/Education**

+ High School Diploma or GED

+ 5+ years sales experience in Graphics/Printing and Capital Expenditures Industry

+ Excellent sales presentation skills

+ Effective meeting planning/execution skills

+ Extensive knowledge of the graphic communication industry

+ Excellent organizational skills and time management skills

+ Highly developed consultative selling skills

+ Solid negotiation skills

+ Excellent cross-functional teamwork skills (product management, support, sales, service, and management)

+ Self-starter and demonstrated problem solving ability

+ Ability to work as a member of an account team that develops and implements business strategies.

+ Ability to interact with and influence various levels of management within the assigned account base.

+ Ability to work with a high level of integrity and with minimal supervision.

+ Possess necessary skills/attributes to include excellent communication skills (both verbal and written).

+ Working knowledge of Microsoft applications

+ Familiarity with Salesforce or other CRM

+ Valid Driver’s License

+ Ability to travel ~60-70%

**Desired Skills**

+ Bachelor’s degree in related field

+ Extensive knowledge of the graphic communication industry, including digital and electronic applications

+ Previous experience managing and leading a team

+ Proven leadership, mentoring and coaching skills

+ Ability to develop innovative solutions and demonstrate good use of independent judgment.

**Salary and Benefits:**

+ up to $105,000 depending on experience

+ Commission Eligible

+ Medical, Dental, Vision

+ Life Insurance

+ 401k

+ Paid Time Off

**EEO/AGENCY NOTES**

Fujifilm is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.

To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the internet or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.

*\#LI-REMOTE

**Job Locations** _US_

**Posted Date** _2 days ago_ _(12/18/2024 11:12 AM)_

**_Requisition ID_** _2024-32881_

**_Category_** _Sales_

**_Company (Portal Searching)_** _FUJIFILM North America Corporation - Graphic Communication Division_

Interface Design 2: Web Design- Adjunct Faculty - Traditional Campus - College of Arts and Media job in Phoenix, AZ with Grand Canyon University

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Interface Design 2: Web Design- Adjunct Faculty - Traditional Campus - College of Arts and Media

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Job Description

Make a Difference at Grand Canyon University

Grand Canyon University is a private Christian university located in Phoenix, Arizona.

The College of Arts and Media (https://www.gcu.edu/college-of-arts-and-media) offers exciting opportunities for adjunct faculty to teach part-time, face-to-face instruction at our Phoenix campus.

Why Work at GCU:

+ Education Benefits and Tuition Assistance

+ 401(k)

+ Employee Perks and Discounts

+ Gym and Fitness Center

+ Canyon Health & Wellness Center

GCU Traditional Campus located in Phoenix, AZ:

+ Courses are in-person and on-campus for the Spring 2025 semester (01/06/2025 - 04/27/2025)

Course: Interface Design 2: Web Design

This course focuses on the web design prototyping process including research, wireframes, design comps, and interactive mock-ups that address a creative brief. Students learn website production, as well as Search Engine Optimization as it applies to design assets.

What You Will Do:

+ Facilitate classroom lecture and discussions while incorporating innovative teaching strategies

+ Engage students in cutting-edge technologies and industry trends

+ Assess student performance and mentor classroom success to prepare them for their chosen career path

+ Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

What You Will Bring:

+ Minimum: Bachelor’s degree in web design, UX/UI design, graphic design, or other related discipline.

+ Preferred: Master’s degree and 3 or more years’ experience in the design industry is preferred.

+ Skills in the following are required: User Experience, User Interface Design and an understanding of designing for and working with Content Management Systems such as Wordpress.

+ The design thinking process and industry knowledge of principles of design, typography, color, brand development, and current trends are expected.

+ Skills in the Following programs are required: Adobe Experience Design, Adobe Photoshop, Adobe Illustrator. Job titles that fit the criteria: Product Designer, UX/UI Designer, Web Designer.

Before submitting your application, please attach the following to review :

+ Your unofficial transcript for any applicable conferred graduate degrees

#gcu #highered #faculty #phoenix #artsandmedia

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/GCU/job/AZ-Phoenix/Interface-Design-2--Web-Design--Adjunct-Faculty---Traditional-Campus---College-of-Arts-and-Media\_R000058210)

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Interface Design 2: Web Design- Adjunct Faculty - Traditional Campus - College of Arts and Media

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Phoenix, AZ (https://maps.google.com/maps?q=- Phoenix, AZ, 85001)

Posted: 12/19/2024

Job Status: Part Time

Job Reference #: R000058210