News Analysts, Reporters, and Journalists

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

Lumen is looking for a detail-oriented and motivated Sr Lead Technical Write to join our GRC & Business Enablement team. In this role, you will create, edit, and maintain policies, standards, guidelines, procedures, and other documentation that supports our compliance, risk management, and regulatory objectives. This is an excellent opportunity for career professionals who are passionate about clear communication and eager to grow their expertise in compliance and technical writing.

The Information Security Governance Technical Writer, reporting to the Information Security Governance Manager, will play a key role in developing the processes that underpin our compliance program. Working closely with and learning from experienced team members, this individual will have the opportunity to grow and succeed within a collaborative culture that values respect, support, and shared goals.

**The Main Responsibilities**

+ Draft, edit, and format information security compliance-related documents, including policies, standards, guidelines, and procedures.

+ Collaborate with subject matter experts (SMEs) across IT, legal, risk, and business units to gather information and ensure documentation accuracy.

+ Ensure all documentation aligns with organizational templates, style guides, and regulatory requirements.

+ Assist in maintaining version control and documentation lifecycle management.

+ Review and update existing documents to reflect changes in regulations, standards, or organizational processes.

+ Help organize and maintain the document repository for easy access and retrieval.

+ Participate in team meetings and training sessions to stay current on compliance topics and documentation best practices.

+ Support internal and external audit requests by providing relevant documentation as needed.

**What We Look For in a Candidate**

+ Bachelor’s degree in English, Communications, Technical Writing

+ 8+ years of experience in technical writing; information security compliance-related documents, including policies, standards, guidelines, and procedures..

+ Strong written and verbal communication skills, with keen attention to detail and accuracy.

+ Ability to translate complex technical or regulatory information into clear, concise, and user-friendly documents.

+ Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with document management systems.

+ Ability to work both independently and collaboratively in a team environment.

+ Strong organizational and time management skills.

+ Relevant certifications strongly preferred (e.g., Certified Technical Writer, CPTC Foundation Level I, ITIL 4, CMMC RP, etc.)

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI

$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

**What to Expect Next**

\#LI-JS1

Requisition #: 338177

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

06/04/2025

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Performs Post Close Audit of all SBA Loans, Origination and Servicing, that are booked by internal partners. Reviews necessary documents and information within designated time frames. Communicates with staff, customers/clients, realtors, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to complete the file. Ensures compliance with internal policies, regulatory and customer service standards. Responsible for obtaining recorded collateral documents and any Post Close Conditions set by Credit and Closing.

**Basic Qualifications**

- High school diploma or equivalent

- Typically four to six years of relevant experience

**Preferred Skills/Experience**

- Thorough knowledge of legal documents used to support applicable loan/lease processing

- Ability to identify and resolve/escalate complex problems with minimal guidance

- Ability to apply critical thinking for all elements of loan documentation construction

- Ability to master the bank’s documentation software

- Thorough knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems

- Thorough knowledge of applicable credit policies and approval processes for assigned product(s)

- Ability to work effectively and accurately in a fast paced, high production, professional environment

- Strong organizational skills

- Effective verbal and written communication skills

- Experience with CLW and AFS (Hogan), nCino, and iLien preferred

**Location**

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.69 - $30.24 - $33.26

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Performs Post Close Audit of all SBA Loans, Origination and Servicing, that are booked by internal partners. Reviews necessary documents and information within designated time frames. Communicates with staff, customers/clients, realtors, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to complete the file. Ensures compliance with internal policies, regulatory and customer service standards. Responsible for obtaining recorded collateral documents and any Post Close Conditions set by Credit and Closing.

**Basic Qualifications**

- High school diploma or equivalent

- Typically four to six years of relevant experience

**Preferred Skills/Experience**

- Thorough knowledge of legal documents used to support applicable loan/lease processing

- Ability to identify and resolve/escalate complex problems with minimal guidance

- Ability to apply critical thinking for all elements of loan documentation construction

- Ability to master the bank’s documentation software

- Thorough knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems

- Thorough knowledge of applicable credit policies and approval processes for assigned product(s)

- Ability to work effectively and accurately in a fast paced, high production, professional environment

- Strong organizational skills

- Effective verbal and written communication skills

- Experience with CLW and AFS (Hogan), nCino, and iLien preferred

**Location**

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.69 - $30.24 - $33.26

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

Technical Writer I

Date: May 14, 2025

Location:

Tucson, AZ, US, 85706

Req ID: 32903

Onsite or Remote: Onsite Position

Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

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The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates.

With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.

Job Purpose

As a Technical Writer I, you will support the documentation needs of Komatsu’s Autonomous Systems division. These include proactively working with the Autonomous Systems Product Development and Global Support teams and subject matter experts to create, maintain, review, and deploy operator instructions, specification documents, and hardware and software installation documentation. These activities support the implementation and execution of the Autonomous Systems Training and Documentation Program in the Komatsu regions.

Travel Requirements

+ Up to 25%

Job Duties and Responsibilities

+ Create high-quality documentation in a fast-paced, deadline-driven, agile environment.

+ Develop a variety of task-based software and hardware documentation.

+ Work with product and support engineers, collaborate with subject matter experts, research engineering source documentation, and attend demonstrations to create and maintain end user documentation.

+ Create documentation solutions that explain complex information in a clear, accurate, and concise manner.

+ Manage and drive documentation projects independently while sharing your work frequently in technical and editorial reviews.

+ Advocate for the end user (both external customer and internal) in all aspects of your job.

+ Prepare documentation for translation and compile translated documentation.

+ Create and maintain graphics and user interface captures using graphics tools.

+ Conform to departmental processes and style guidelines, and ensure documentation meets the needs of the business and the audience.

+ Maintain records and files of new and changed documentation and revisions.

+ Respond quickly and positively to constructive feedback, making all necessary edits to submitted work.

Required Skills

+ BA in English, Technical Writing, Communications, or related field.

+ 3 + years of technical writing experience.

+ Exceptional technical writing skills

+ High level of attention to detail.

+ Proficiency with Adobe FrameMaker.

+ Familiarity with Madcap Flare

+ Ability to work in a fast-paced, high-volume environment.

+ Ability to translate highly technical information into easily understandable information.

+ Ability to learn new technologies quickly.

+ Proven ability to own the documentation process from profiling audiences, to gathering information, to content creation, to final publication and maintenance.

+ User-centric thinking that can anticipate the user’s concerns and questions about the product.

+ Excellent time management skills/prioritization.

+ Strong interpersonal and team skills.

+ Ability to work efficiently from home, but under the supervision of direct management.

Desired Skills

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market:Tucson

**Job Description:**

**Job Description:**

Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability.

We’re looking for a self-motivated **Technical Writer** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you’ll take full ownership of Alpine’s online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You’ll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use.

ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future.

**Job Description**

+ **Help Documentation Management**

+ Own Alpine’s online Help platform across several software products.

+ Translate complex technical processes and workflows into clear, concise, and user-friendly content.

+ **Self-Directed Workflow Execution**

+ Monitor product Jira boards to identify and prioritize documentation needs.

+ Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases.

+ Maintain consistent publishing cadence and version control.

+ **Cross-Functional Collaboration**

+ Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules.

+ Contribute to evolving documentation standards and system enhancements.

**Key Competencies for Success**

+ **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing.

+ **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight.

+ **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback.

**Qualifications**

+ Experience using Alpine truss design software or similar strongly preferred.

+ Excellent writing, editing, and organizational skills

+ 3+ years of technical writing experience, preferably in software or industrial products

+ Proven track record creating user manuals, online help, or knowledge-base content

+ Comfortable working in a fast-paced, agile environment and collaborating cross-functionally

**Additional Information**

ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here (human.resources@alpineitw.com) for information on how to contact us directly.

A benefits overview can be found on https://myitwhr.com .

**Compensation Information:**

Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate’s qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

We are seeking an outstanding Principal Technical Writer with a robust software development background and deep telecommunications expertise, including proficiency in TM Forum (TMF) frameworks. This high-impact role requires a technical journalist who thrives on writing and can drive documentation from program inception to execution, producing highly detailed, precise requirements at an exceptional pace with unparalleled agility. The ideal candidate combines a passion for crafting clear, compelling prose with technical acumen to bridge business and engineering teams, delivering industry-standard, TMF-compliant documentation for complex telecommunications and software solutions. This is a high-end position demanding rapid delivery of superior-quality output in a fast-paced, dynamic environment.

**The Main Responsibilities**

+ **Technical Journalism:** Conduct in-depth interviews with business stakeholders, product managers, software engineers, and telecommunications specialists to elicit and synthesize complex requirements.

+ **Requirements Development:** Author highly detailed, precise, and comprehensive technical requirements, product requirements documents (PRDs), API specifications (e.g., TMF641 Service Ordering, TMF637 Product Inventory), and user stories that guide software and telecommunications projects from concept to execution, adhering to TMF standards and industry best practices.

+ **End-to-End Documentation Ownership:** Manage the full documentation lifecycle for multiple concurrent projects, ensuring deliverables align with business objectives, technical feasibility, and project timelines.

+ **High-Velocity Delivery:** Produce polished documentation under aggressive deadlines, maintaining clarity, technical accuracy, and consistency in a fast-paced, agile environment, with a focus on rapid iteration and adaptability to evolving needs.

+ **Cross-Functional Collaboration:** Serve as a trusted liaison between software engineering, telecommunications, product, and business teams, ensuring requirements reflect stakeholder needs, technical realities.

+ **Technical Validation:** Apply software development and telecommunications expertise to validate requirements, anticipate challenges (e.g., network service provisioning, billing, customer experience management), and propose solutions aligned with TMF’s Open Digital Architecture (ODA).

+ **Quality Assurance:** Rigorously review and refine documentation to ensure is interoperable with partner systems, and is accessible to diverse audiences, including engineers, product teams, and leadership.

+ **Writing Excellence:** Infuse a passion for writing into every deliverable, crafting clear, engaging, and precise prose that simplifies complex technical concepts without sacrificing depth or accuracy.

**What We Look For in a Candidate**

**Qualifications:**

**Education:**

+ Bachelor’s degree in Computer Science, Software Engineering, Telecommunications, Technical Writing, or a related field. Advanced degree preferred.

**Experience:**

+ 7+ years of technical writing experience in software engineering and telecommunications environments, with a proven track record of producing TMF-aligned requirements, API documentation, or system specifications.

+ 3+ years of hands-on software development experience (e.g., coding in languages like Java, Go, Python, or similar), ideally contributing to telecommunications systems, OSS, or cloud-native applications.

+ Demonstrated ability to write high-quality PRDs, technical specifications, or user stories at a rapid pace in agile settings.

+ Experience with telecommunications operations, such as service provisioning, network management, or billing systems, is highly desirable.

**Technical Skills:**

+ Deep expertise in TM Forum frameworks, including eTOM (Enhanced Telecom Operations Map) for process standardization, SID (Shared Information and Data) for data modeling, and TMF Open APIs (e.g., TMF641, TMF637) for interoperable system design.

+ Strong understanding of software development lifecycle (SDLC), agile methodologies, and DevOps practices, with experience in version control systems (e.g., Git) and CI/CD pipelines.

+ Proficiency with telecommunications technologies, including VoIP, cloud telephony, network infrastructure, and operational support systems (OSS).

+ Familiarity with cloud-native databases (e.g., AWS Aurora, DynamoDB, Cassandra) and their application in telecommunications systems.

+ Expertise in documentation tools (e.g., Confluence) and diagramming tools (e.g., Visio, Lucidchart) for creating TMF-compliant process workflows and system architecture diagrams.

+ Knowledge of telecommunications compliance requirements (e.g., FCC standards, GDPR) is a plus.

**Writing Passion:**

+ A demonstrated love for writing, with a portfolio showcasing clear, engaging, and precise technical documentation that simplifies complex software and telecommunications concepts for diverse audiences.

+ Ability to craft compelling narratives in PRDs and specifications that align technical teams and stakeholders around a shared vision.

**Soft Skills:**

+ Exceptional interviewing and communication skills to extract critical insights from technical and non-technical stakeholders.

+ Ability to thrive in a high-pressure environment, delivering meticulous, high-quality work under tight deadlines.

+ Strong problem-solving skills and a proactive mindset to anticipate and resolve documentation gaps.

+ High adaptability to shifting priorities, ambiguous requirements, and evolving project scopes in a dynamic telecommunications landscape.

**Preferred Qualifications:**

+ TM Forum certifications (e.g., eTOM, SID, or Open API training) or contributions to TMF initiatives.

+ Experience with large-scale, enterprise-grade telecommunications systems or digital transformation projects aligned with TMF’s Open Digital Architecture (ODA).

+ Familiarity with designing database-driven telecommunications applications from scratch, including schema design and query optimization.

+ Certifications in technical writing (e.g., STC Certified Professional Technical Communicator) or relevant technical domains.

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI

$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

\#LI-JS1

Requisition #: 338122

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

05/14/2025

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

**Internship Program Summary:**

At Iron Mountain, we rely on hiring top early career talent who are diverse, innovative, energetic, and inspiring. We offer a 12 week internship program tailored to you to ensure you are set up for success as you begin the early part of your career. Our internship program is designed to empower you to reach your full potential through meaningful and impactful work. We continuously recognize and value the need for early career talent and are committed to ensuring we equip our interns with an exciting, unique, and invaluable experience while they are with us.

During the internship, you will be able to complete critical real world work along with multiple internal Iron Mountain teams while contributing to our digital growth aspirations. You will also experience:

+ Structure Development over a 12 week program including (starting on 05/21/2025- 08/13/2025):

+ Professional Skills

+ Business Acumen

+ Executive Speaker Series

+ Consistent Feedback and Evaluation

+ Networking with other interns and adept professionals

+ Diverse, inclusive, and innovative environment & culture

+ Stability and growth

**Job Summary**

Iron Mountain is seeking a rising senior for the role of Technical Writer Intern. Interns will document product features and create instructional content to support adoption and learning, focusing on a single product throughout their internship. This role will take direction from the Documentation Manager and will work with Engineering, UX, QA and Product Management.

Job Duties:

+ Write easy-to-understand user interface text, online help and user guides

+ Create virtual tutorials and videos

+ Upload and maintain documentation on collaboration site

+ Proofread and edit documents submitted by team

+ Provide a quick turnaround and meet all deadlines

**Education Qualifications:**

+ Currently pursuing a Bachelor’s degree with an expectation that degree will be obtained between December 2025- July 2026

+ Must be returning to the course of study following completion of the internship

+ Pursuing a degree in Media, Communications, English or related field

**Requirements:**

+ Participation in the internship program requires that you are located in the continental United States for the duration of the program

+ Must be authorized to work in the US without restriction (this role is not eligible for visa sponsorship now or in the future)

+ This is a 40 hour per week assignment, lasting 12 weeks with the expected start date being May 21, 2025 and ending on August 13th, 2025

**Preferred Qualifications:**

+ Knowledge of machine learning data preparation techniques, machine learning models and AI technology

+ Self-motivated to complete work assignments and learn new software and tools

+ Strong attention to detail and ability to proofread and edit

+ Receptive to feedback on work

+ Initiative to solve problems independently

**Along with your resume, please share one or more samples that you have written.**

Category: Other Designations

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

**Requisition:** J0081184

**What Technical Writing contributes to Cardinal Health**

Technical Writing is responsible for working with BAs, QAs, engineers, product managers and other subject matter experts to develop technical product and process support documentation.

**Responsibilities**

+ Demonstrate ability to communicate written and graphically with various audiences including c-suite executives.

+ Create presentation guide documents for client review using graphic design tools

+ Ensure documents and imaging meet Cardinal Health standards

+ Graphic image modification

+ Create software application templates

+ Edit forms for system mapping

+ Create organizational presentations and documentation

+ Contribute to the development of templates, infographics, and screenshot markups

+ Create instructional documents and videos

+ Collaborate with cross functional teams to gather information and translate complex technical concepts into accessible content

+ Create, edit, and maintain concise and user-friendly technical documentation packages

**Qualifications**

+ 4-8 years of experience, preferred

+ Bachelor's degree in related field, or equivalent work experience, preferred

+ Experience in adobe suite preferred

+ Graphic design experience preferred

**What is expected of you and others at this level**

+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

+ May contribute to the development of policies and procedures

+ Works on complex projects of large scope

+ Develops technical solutions to a wide range of difficult problems

+ Solutions are innovative and consistent with organization objectives

+ Completes work; independently receives general guidance on new projects

+ Work reviewed for purpose of meeting objectives

+ May act as a mentor to less experienced colleagues

**Anticipated salary range:** $79,700 - $113,800

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 07/04/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

\#LI-Remote

\#LI-AP4

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

**ADP is hiring a Senior Technical Writer.**

+ _Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?_

+ _Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?_

Well, this may be the role for you. Ready to design what's next?

In this role, you will work as an integral part of the HRO Knowledge Management team to author and edit content adhering to ADP’s authoring standards, while also advocating for the associate experience. In this role, you will meet the information needs of our associates by producing accurate, concise, and usable content, including business processes, how to articles, troubleshooting guides, overviews, FAQs, and more. You will use authoring tools, a component content management system, and work closely with business partners, content developers, project teams, training teams, and others to ensure high-quality deliverables.

Like what you see? **Apply now!**

**Learn more about ADP at jobs.adp.com**

**WHAT YOU'LL DO:**

**Here's what you can expect on a typical day:**

+ Create/edit/manage content for assigned business units across the enterprise.

+ Use knowledge management key metrics to drive improvements in content presentation to associates.

+ Assess and align business content to enterprise content model.

+ Conduct detailed analysis of user content needs, develop requirements, and estimates for deliverables, partnering with product owners and other stakeholders in the process.

+ Apply enterprise content strategy and principles to develop concise, consistent, high value content deliverables.

+ Partner with Subject Matter Experts to obtain information and content validation.

+ Develop content deliverables in the enterprise content management application.

+ Report progress of content deliverables to stakeholders and adhere to timelines.

+ Demonstrate domain, tool, and authoring expertise and can provide informal mentoring to colleagues.

+ Demonstrate authoring expertise and provide informal mentoring to colleagues when need arises.

+ Collaborate with content owners to validate knowledge and foster content reuse.

+ Able to support multiple BU partners while working on deliverables.

+ Support enterprise standards and style guide for enterprise Knowledge Management

+ Act as an expert regarding authoring technology and content development.

+ Perform other content related duties as assigned.

**TO SUCCEED IN THIS ROLE:**

+ You'll have a Bachelor's degree OR equivalent.

+ 3+ years of experience in knowledge management/content development/technical writing

+ Must have strong knowledge of **DITA, Ixiasoft, XML, and component content management systems a plus**

+ Understanding of knowledge/content management best practices and content lifecycle management

+ Understanding of knowledge management systems, search engine optimization (SEO) and taxonomy

+ Strong knowledge in structured based authoring and information typing

+ Familiarity with one or more of the industry standard style guides **_(The Chicago Manual of Style, Associated Press Stylebook, The Elements of Style)_**

+ Ability to manage content deliverable schedules

+ Strong communication & collaboration skills

+ Strong writing skills (must provide examples)

+ Self-starter and ability to multi-task

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**

+ **Deliver at epic scale.** We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.

+ **Be surrounded by curious learners.** We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.

+ **Act like an owner & doer.** Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.

+ **Give back to others.** Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.

+ **Join a company committed to equality and equity.** Our goal is to impact lasting change through our actions.

\#LI-RG2

\#LI-RG2

\#LI-RG2

**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.