Intelligence Analysts

We are a leading organization that specializes in providing innovative ServiceNow solutions. As we continue to grow and evolve, we are seeking a highly skilled and experienced ServiceNow Business Analyst to join our team. This role will focus on driving the design, configuration, and optimization of ServiceNow solutions while working closely with business stakeholders to translate their requirements into actionable technical solutions. If you’re passionate about process improvement, ServiceNow, and creating business value, we want to hear from you!

As a ServiceNow Business Analyst, you will act as a liaison between business stakeholders and technical teams to ensure the successful implementation and optimization of ServiceNow solutions. You will be responsible for gathering, analyzing, and documenting business requirements and working with development and implementation teams to translate these into technical solutions that meet business needs.

Key Responsibilities:

Requirements Gathering & Analysis: Collaborate with business stakeholders to understand their needs and document detailed business requirements for ServiceNow solutions, including ITSM, ITOM, CSM, CMDB, and other ServiceNow modules.
Business Process Mapping: Analyze and map existing business processes, identify areas for improvement, and propose streamlined workflows that leverage ServiceNow functionality.
Solution Design: Work closely with ServiceNow developers and architects to design solutions that meet business requirements, ensuring the alignment of the ServiceNow platform with business objectives and ITIL best practices.
User Stories & Documentation: Develop detailed user stories, process flows, and use cases for ServiceNow configurations, customizations, and integrations.
Configuration Support: Assist in the configuration of ServiceNow applications, including setting up business rules, workflows, forms, reports, and dashboards to meet business requirements.
Testing & Quality Assurance: Coordinate user acceptance testing (UAT), ensuring that solutions are thoroughly tested and meet business expectations before deployment.
Stakeholder Communication: Maintain regular communication with business users and technical teams to ensure alignment on project goals, timelines, and deliverables.
Continuous Improvement: Identify opportunities for continuous improvement and optimization of ServiceNow processes and functionalities based on business feedback and performance metrics.
Training & Support: Provide training and support to end-users on new or enhanced ServiceNow features, ensuring a smooth transition and adoption of new solutions.
Change Management: Help support the change management process for ServiceNow upgrades and enhancements, ensuring proper communication and user readiness for changes.

Required Qualifications:

Experience: 5+ years of experience as a Business Analyst, with at least 3 years specifically focused on ServiceNow implementations and process automation.
ServiceNow Knowledge: Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB.
Business Analysis Skills: Strong ability to analyze business requirements, model processes, and translate them into technical specifications. Proficiency in creating user stories, workflows, and process documentation.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with both business and technical teams. Strong presentation and facilitation skills.
Stakeholder Management: Proven ability to work with various stakeholders, including business leaders, IT teams, and external vendors, to gather requirements, manage expectations, and deliver results.
Problem-Solving: Strong analytical and problem-solving skills with the ability to address complex business challenges and propose effective solutions.
ITIL Knowledge: A solid understanding of ITIL frameworks, particularly in the context of ServiceNow, is highly beneficial.
Certifications: ServiceNow Certified System Administrator (CSA) or Business Analyst certifications (e.g., CBAP, IIBA) are highly desirable.

Preferred Qualifications:

Experience working in Agile/Scrum environments, including participation in sprint planning, retrospectives, and daily stand-ups
Knowledge of ServiceNow integrations (REST/SOAP) and data management
Familiarity with ServiceNow CSM features, including Case Management, Customer Portals, Knowledge Management, Omnichannel Engagement (email, chat, virtual agent), and experience configuring and optimizing customer service processes
Familiarity with advanced ServiceNow features like Flow Designer, Virtual Agent, or Performance Analytics
Experience with data migration and integration projects involving ServiceNow
Understanding of cloud technologies (AWS, Azure) and how they integrate with ServiceNow

Why Join Us?

Competitive Salary & Benefits: We offer an attractive salary package, health benefits, retirement plans, and other perks.
Career Growth: You’ll have the opportunity to develop your career by working on complex projects and gaining exposure to cutting-edge technologies in the ITSM space.
Collaborative Culture: Join a dynamic, supportive team environment where your contributions are valued and innovation is encouraged.
How to Apply: Interested candidates are encouraged to submit their resume and a cover letter outlining their relevant experience in ServiceNow and business analysis to careers@keenstack.com.

KeenStack is an equal-opportunity employer and encourages applicants from all backgrounds to apply.

Position Summary:

Ready to join the future of innovation in IT at NXP?

Are you passionate about sales enablement and optimizing the tools and processes that drive revenue growth?

We are currently looking for an experienced business system analyst with project management skills to join our dynamic hard-working team in Global Sales and Marketing IT. The Sales Enablement Business Analyst/Business Process Expert, alongside the System Architect, serves as a crucial link between Marketing, Sales and IT. We need team members who are eager to transform NXP’s sales enablement ecosystem, leveraging technology and automation to streamline sales processes, enhance productivity, and maximize customer engagement online through AI-Driven Search.

Your team

NXP IT is well recognized as a modern IT organization with a DevOps way of working. We are a diverse and high energy team, fostering a culture of collaboration, innovation and continuous improvement.
Within Global Sales and Marketing IT, we focus on enhancing internal and external applications that support the Sales and Customer journey. We work closely with business teams on strategic process improvements, developing the next generation of sales enablement capabilities to provide a best-in-class digital sales experience.
GSM IT works with vendor partners including software developers and project leads to design and implement easy to use, customer-ready solutions leveraging SaaS, cloud services and custom development where needed.
Job Responsibilities:

Manage IT Sales Enablement projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget delivery
Collaborate and partner with business and IT in defining, preparing and executing projects and change programs
Gather and analyze business requirements
Understand the needs of the business on a strategic and operational level
Develop overall project plans and approach in collaboration with the business team
Develop high-level functional design and create business workflows and user flows as needed
Analyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriate
Mitigate risks and address project obstacles as needed
Drive implementation with the onshore/offshore software development team
Effectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issues
Conduct IT acceptance testing and coordinate testing with users
Coordinate project deployment with the release management team
May be responsible for sourcing, negotiations and managing outside vendors
Qualifications:

Required Experience:

BS or MS degree in Project Management, Computer Science or related technical discipline
5+ years of experience in business analysis and IT project management, with strong emphasis on sales enablement tools and processes.
Excellent communication with good presentation skills and ability to work with a geographically dispersed, multi-cultural team
Experience with one or more of the following functional domains and associated applications: Content Management Systems, Website Search Tools preferably powered by GenAI, Personalization and Recommendation engines.
Strong knowledge of software development fundamentals crossing all phases of the software development lifecycle: requirements, analysis, design, prototyping, development, testing, implementation
Experience using Agile methodologies and familiarity with Agile project management tools (Jira, Confluence)
Ability to solve complex problems through creative solutions and drive successful negotiations with project stakeholders
Familiarity with user experience (UX) design principals, particularly in sales and marketing applications.
Familiar with AI, GenAI, ML.
Join us and be part of NXP’s mission to revolutionize sales enablement through technology-driven solutions!

More information about NXP in the United States...

NXP is an Equal Opportunity/Affirmative Action Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, NXP will provide reasonable accommodations for otherwise qualified disabled individuals.

#LI-97b2

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

As a dedicated Business Intelligence Analyst II, you will analyze business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Create specifications for reports and analysis based on business needs and required or available data elements. May participate in cross functional teams to address business issues. Prototype solutions for displaying information based on business needs.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ or Tampa, FL. Relocation assistance is **not** available for this position.

**What you'll do:**

+ Independently or with guidance, participates in gathering business requirements by partnering with customer to define the business problem and data needs.

+ Utilizes working knowledge of multiple data structures and sources to support the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection.

+ Develops partnerships and works closely with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence enablement efforts. Includes collaborating on the design and implementation of technical standards and governance practices.

+ Applies data visualization best practices - often selecting the right data ‘tool for the job’ - to identify and interpret trends or patterns while following standard Enterprise branding.

+ Understands the value of prototyping, usability, and the end-user experience to maximize the impact of the final data visualization product (dashboard, report, insight, or analysis).

+ Acts as a trusted data visualization advisor to the stakeholder/end-user in order to drive business value.

+ Develops working knowledge of relevant data, information, and application architecture to influence decisions.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 2 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline.

+ Working knowledge of business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).

+ Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.

+ Demonstrated critical thinking and advanced problem-solving skills.

+ Demonstrated presentation and communication skills.

**What sets you apart:**

+ Intermediate experience with SQL.

+ Intermediate experience with Tables and Power BI.

+ Familiar with Python.

**Compensation range:** The salary range for this position is: $63,590 - $121,530 **.**

**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

IT Business Intelligence Analyst III | Power BI

Apply now »

Date: Jun 4, 2025

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

IT Business Intelligence Analyst III | Power BI

Are you passionate about transforming data into actionable insights? We are looking for a highly skilled IT Business Intelligence Analyst III with expertise in Power BI to drive business intelligence solutions that enhance decision-making across APS.

What You’ll Do:

+ Collaborate with business leaders to gather and prioritize data and reporting needs.

+ Develop and maintain complex Power BI reports and dashboards that provide real-time insights and drive business performance.

+ Utilize AI features in Power BI to enhance analytics.

+ Optimize BI tools by refining data models, indexing, and filtering for efficiency and scalability.

+ Design and implement Power BI custom visuals using JavaScript (Node.js).

+ Integrate Power BI with external data sources using APIs and Microsoft Fabric.

+ Manage and optimize Power BI Gateway Servers, including scheduling and performance tuning.

+ Create and maintain Power BI data models with strong proficiency in DAX and M Query.

+ Collaborate with data engineers, analysts, and business stakeholders to deliver actionable insights.

+ Champion the growth of the Power BI community, enabling self-service analytics and fostering best practices.

+ Provide technical support and training to business users and stakeholders.

+ Ensure data integrity and accuracy, supporting decision-making at all levels of the organization.

+ Establish and maintain Power BI data governance policies and best practices for security, workspace management, and data lifecycle.

+ Establish and maintain Power BI data governance policies and best practices for security, workspace management, and data lifecycle.

What We’re Looking For:

+ Strong Power BI expertise, including DAX, Power Query, and data modeling.

+ Strong command over SQL, including performance tuning and complex joins.

+ Experience with JavaScript (Node.js) for building custom visuals and extensions.

+ Experience with Python for data manipulation and automation

+ Ability to bridge the gap between business needs and technical solutions.

+ Proven experience in optimizing performance and troubleshooting BI tools.

+ Collaborate with data engineers, analysts, and business stakeholders to deliver actionable insights.

+ Knowledge of data modeling best practices and data governance principles.

+ Passion for mentoring and empowering others in data-driven decision-making.

+ Join us and play a critical role in shaping the future of business intelligence at APS!

Join us and play a critical role in shaping the future of business intelligence at APS!

Apply today to be part of an innovative and data-driven team!

Minimum Requirements

IT Business Intelligence Analyst III | Power BI

+ Bachelors' degree in Information Technology or related field

+ PLUS six (6) years of prior relevant experience or equivalent combination of education and directly related experience.

+ Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas to make large decisions within area of direct responsibility

Preferred Special Skills, Knowledge or Qualifications

+ Knowledge of business intelligence database structures, algorithms, best practices and auditing mechanisms; data warehousing and performance concepts;

+ common and complex business intelligence tools; change control and business intelligence agility methodologies; performance tuning practices; the development of complex SQL inquiries, business intelligence products such as (Tableau, Business Objects, Oracle);

+ Data warehouse objects, dimensions, hierarchies, fact tables, and aggregates; HTML and CSS; practices to create creative designs for information in print, online, and interactive formats; the integration, production, and usability of graphic solutions related to information design;

+ Visual design practices; type, illustration, and layout techniques for information design; specialized visualization tools; database and statistical programming languages (SQL or R).

Major Accountabilities

1) Manages large complex projects and systems relating to information design and business intelligence

2) Evaluates internal customers' needs and abilities in order to provide appropriate solutions

3) Conducts analyses of functional business processes and requirements for a wide range of requests using data in different formats and from various platforms

4) Interprets business requirements and determines BI solutions to meet needs; Provides input to business requirements for the design of solutions

5) Provides input to new technology opportunities with impact on the enterprise-wide BI systems

6) Designs enterprise-wide custom reports/views

7) Researches business problems and creates models that support analysis

8) Analyzes testing results to ensure the solution meets the needs of the business

9) Researches tools, frameworks and mechanisms for BI needs

10) Provides input to standards, policies and procedures for the form, structure, and attributes of the BI tools and systems.

11) Serves as a highly experienced and knowledgeable resource within the organization on information design and business intelligence

12) Leads information design training and provides assistance/expertise to employees

13) Responsible for providing guidance, coaching and training to other information design and business intelligence within job area

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Home Based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.

**Become a part of our caring community and help us put health first**

Humana is seeking an individual for the Senior Business Intelligence Data Analyst to provide support for its expansion of value-based programs, working heavily with providers to achieve success on the Service Fund team.

Humana is seeking an individual for the Senior Business Intelligence Data Analyst to provide support for its expansion of value-based programs, working heavily with providers to achieve success on the Service Fund team. This individual will be responsible for assisting in the development, implementation and valuation of new programs, as well as the maintenance of current programs.

+ Utilizes complex SQL, Azure Synapse Analytics, and other technical skills to drive process improvement and assist in managing value-based relationships

+ Conducts research and produces reporting of monthly activity, providing an understanding of how the data reconciles and what it means for current and potential programs

+ Assists in producing reports and completing ad hoc requests using Excel, Azure Synapse Analytics, and other various analytical tools

+ Provides support for payments to value-based specialists

+ Aids in the evaluation of new value-based program opportunities

In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

+ Medical Benefits

+ Dental Benefits

+ Vision Benefits

+ Health Savings Accounts

+ Flex Spending Accounts

+ Life Insurance

+ 401(k)

+ PTO including 9 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time

+ And more

**Use your skills to make an impact**

**Required Qualifications**

+ Bachelor's degree and 5+ years of data analysis experience OR Master's degree and 3+ years of data analysis experience

+ 2+ years advanced experience developing complex SQL queries

+ Advanced knowledge of Excel (ex. Pivot tables, Vlookups, formatting etc.)

+ Advanced experience working with big and complex data sets within large organizations

+ Proficiency in verbal and written communication to senior and executive leadership

**Preferred Qualifications**

+ Proficiency in understanding Healthcare related data

+ Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field

+ Experience with Azure Synapse Analytics and/or Databricks

+ Experience with Pyspark and/or Python

**Additional Information**

**_You must be authorized to work in the US without Humana sponsorship as Humana does not provide work visa sponsorship for this role._**

Work at Home/Remote Requirements

**Work-At-Home Requirements**

+ To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

+ Wireless, Wired Cable or DSL connection is suggested.

+ Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)

+ Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

**Our Hiring Process**

As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging, and/or Video Interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone or computer. You should anticipate this interview to take approximately 10-15 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

\#LI-LM1

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$89,000 - $121,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 06-10-2025

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Job Title:

Business Intelligence Analyst

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

This team supports the company business and operations teams with data infrastructure, tools, and analytical support. Our charter is to help our internal partners run their businesses by providing rigorous, insightful data and by building solutions and services which transform how the operations teams work.

As a Business Intelligence Analyst for the operations vertical at our team, you'll help to identify top strategies for our operational excellence, work with diverse cross-functional teams and guide business leadership on optimizing the effectiveness and efficiency of our partner- and consumer-facing operations. You'll support business leaders with insightful, actionable analysis and by creating the tracking and impact measurement behind the business.

**Responsibilities**

+ Use complex SQL queries and visualization tools to extract and present data.

+ Identify opportunities to improve partner strategy and performance through insightful analysis of business metrics.

+ Act as a thought leader in the creation of planning, strategy and key performance indicator (KPI) development for the consumer and partner operations team. Make strategic and operational recommendations to achieve targets and operational excellence.

+ Track the progress of reaching partnership team KPIs and success metrics.

+ Articulate and prioritize operations-related requirements for Content Tools and Business Data teams.

+ Understand team workflows to drive operational improvements and achieve industry-leading support. Train stakeholders on tools and own data accuracy for relationship mapping.

+ Provide analytic support to cross functional team of Business, and Marketing teams

**Qualifications**

+ Bachelor's degree

+ 4-8 years of experience in operations analytics or business analytics

+ Experience in using relational databases for SQL queries, database definition and schema design

+ Experience with building and presenting operational dashboards

+ Deep interest in the online video industry, digital media consumption patterns and technology business principles

+ Ability to translate complex ideas / large data sets into simple and intuitive communications; balance deep analytical rigor with actionable insights

+ Passion for data analytics and infrastructure

+ Excellent oral and written communication, interpersonal, and analytical skills

**Preferred qualifications:**

+ Experience with other programming languages: Python

+ Experience in business strategy, consulting, or supporting operations in the entertainment industry

+ Experience in ROI and financial modeling and statistical analysis

+ Ability to work independently on project deliverables in a fast-paced, ambiguous environment while working well in cross-functional teams. Developed project management skills

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The base salary range for this position is $ 76,215 - $ 114,322, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The position will be posted till 06/11/2025

Location:

USA, TX, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

This role is responsible for the building and ongoing delivery of SitusAMC’s enterprise business intelligence strategy. The position builds the processes involved in business intelligence. They build the technology to disperse critical information and insights to the organization and clients. Working closely with business leaders, vendors and client service managers, the position captures business requirements, creates and administers dashboards, and reviews others ensure a quality product. This role will have demonstratable experience expanding and building a global Information Technology-based reporting and business intelligence platform. This role may build and mentor other report developers to extract critical information from operational systems and data lakes and data warehouses, expanding the availability of data and information throughout the organization. They will partner closely with other Data, Reporting, and Analytics teams to insure the efficient, accurate and relevant presentation of information.

Essential Job Functions:

+ Under direction, partner with business and technology team members to expand the business intelligence platform.

+ Follow the software development lifecycle of the business intelligence platform.

+ Create complex t-SQL statements and stored procedures and queries to extract data.

+ Build dashboards, data extracts, and visualizations.

+ Mentor and review junior staff quality of work.

+ Prompt and regular attendance is required.

+ Other activities as may be assigned by your manager.

Qualifications/ Requirements:

+ College degree or equivalent combination of education and experience.

+ Mid-level professional with 2-4 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent.

+ Proficient building t-SQL statement is required, preferably in MySQL or MSSQL.

+ Proficiency in Tableau is required.

+ Proficient with Excel and Microsoft Office Suite.

+ Strong time management and communication skills (written and oral).

+ Strong analytical ability, good judgment; strategic and multidimensional thinker.

+ Detail oriented, organized; prompt and regular attendance is required.

+ Continuous learner; excitement in personal growth and development.

+ Strong commitment and dedication to the position and a team player.

\#LI-AS1 #LI-Remote

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$70,000.00 - $90,000.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp\_%20English\_formattedESQA508c.pdf?version=0)

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)

SAVA is looking for an Intelligence Analyst II to join our team in Phoenix, Arizona. To join our team of outstanding professionals, apply today!

**Responsibilities**

+ The ideal candidate will provide program support services to the Drug Enforcement Administration (DEA), Office of Special Intelligence (NS), Document and Media Exploitation Section (NSE).

+ These program support services include the collection, analysis, and dissemination of investigative information as well as coordination and implementation of administrative services and program requirements supporting NSE workflow and team operations, personnel management, and travel arrangements.

+ Analyze for content and relevance as determined by Government-provided Priority Intelligence Requirements (PIRs) to assist in the identification illicit activity and proceeds.

+ Brief findings in both informal and formal settings, as well as create reports, link analysis charts, and articulate leads to the investigators. This support will require occasional travel (CONUS and OCONUS) in support of DOMEX missions.

+ Possess a working knowledge of current investigative techniques relating the analyzing and summarizing large volumes of investigative data and preparing analytical products in support of law enforcement operations.

+ Provide technical support to investigative personnel to obtain, review and analyze source document(s) and statistical information, and to identify information pertinent to ongoing investigations.

+ Make recommendations to the Government on the relevancy of investigative information as related to priority intelligence requirements and organize and conduct detailed examinations of information gathered during complex criminal and civil investigations.

+ Provide written results within formal and informal briefings to the Government as required by the Contracting Officer’s Representative

+ Participate in the development methodology to exploit investigative information, to include conducting periodic progress reviews, as well as coordinating and completing quality control of all work products.

+ Report individual findings on an ongoing basis to lead personnel.

+ Utilize a variety of financial analysis software to include ACTIONABLE INTELLIGENCE TECHNOLOGIES Financial Investigations System software to process and analyze financial records.

+ Perform some data entry from hard copy and soft copy documents into a large-scale data processing system via a keyboard device, optical character reader, or other input device to include scanners, digital cameras, and copy machines, as appropriate.

+ Resolve any problems and questions concerning data to be entered.

+ Lead quality control review over software output and reconcile data with original documents to ensure accuracy and completeness.

+ Assist in the resolution of any problems and questions concerning data to be entered.

+ Participate in quality control review over software output and reconcile data with original documents to ensure accuracy and completeness.

+ Report individual findings from the analysis of all investigative material on an ongoing basis, write intelligence reports, create graphics and working aids, and prepare discovery and court material for the prosecutor, following the completion of investigative support and as scheduled with the lead investigator and/or Assistant U.S. Attorney.

+ Occasional travel (CONUS and OCONUS) in support of DOMEX missions and/or law enforcement operations.

**Qualifications**

+ An undergraduate college degree and 3 years of specialized experience involving collection, evaluation, analysis, production, and dissemination of investigative intelligence. (Each one year of specialized experience involving collection, evaluation, analysis, production, and dissemination of investigative intelligence can be substituted for one year of education.)

+ Must be available for travel.

+ Must have an active Secret Clearance.

**Desired Qualifications:**

+ Good communication.

+ Good writing skills.

+ DOMEX or DEA Experience.

**Job ID**

2025-16513

**Work Type**

On-Site

**Company Description**

**Work Where it Matters**

SAVA, an Akima company, is not just another global services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At SAVA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

**For our shareholders** , SAVA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

**For our government customers** , SAVA delivers global solutions that enhance business processes, lower costs, and take on today’s missions with greater opportunity, agility, and strength.

**As a SAVA employee** , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

The City of Chandler Police Department, Intelligence Analysis Unit is currently seeking qualified individuals interested in joining our team as a Tactical Crime and Intelligence Analyst. This is a full-time, exempt position with benefits. The Tactical Crime and Intelligence Analystswork a 4/10 schedule but may be required to work various schedules which include days, swings, nights, weekends and holidays. The position is regular full-time, subject to a six (6) month probationary period.

Why work for Chandler?

* Diverse and inclusive environment
* Up to 8 hours paid time off annually to volunteer in the community
* Dress code is business casual, with jeans on Fridays
* 3 medical plans to choose from along with dental and vision coverage
* Accrue 122 hours paid vacation in your first year, eligible for use immediately following accrual
* Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual
* 12 paid holidays per year, plus Winter Break at the end of the year
* Become part of the Arizona State Retirement System with a 100% city contribution match
* City contributions of 1% gross wages per pay period to deferred compensation
* Robust Employee Wellness program with $350 incentive
* Professional development opportunities
* Tuition reimbursement up to $5,250 annually, $3,200 for part-time employees
* Free Tumbleweed Recreation Center membership

Who we are

The City of Chandler Police Department, consisting of 362 sworn officers and 177 civilians, serves a growing population of close to 287,945 residents. The organization is divided into three main divisions, one bureau, and many sections/units. The Patrol Operations Division consisting of three precincts, 1) Main Station - Downtown & North Chandler, 2) Desert Breeze - West Chandler, and 3) Chandler Heights - South Chandler, work in concert with the Criminal Investigations Division, Operational Support Division, and Professional Services Division to meet the needs of the community. The members of the Chandler Police Department are dedicated to the advancement of community policing and the development of a partnership with our citizens. Our mission is, “To maintain a safe, vibrant community through meaningful engagement and continuous organizational improvement.” We are committed to being a world-class leader in law enforcement. We will pursue and engage the best trained, equipped, and committed professionals who demonstrate the highest standards of performance and best policing practices in partnership with the community.

Who we are looking for

Our ideal candidate will have a passion for customer service, teamwork, and collaboration. This position performs a variety of crime and intelligence analysis activities, including collection, analysis and dissemination and other relevant information in support of the Police Department. We are looking for an individual who enjoys working in a fast-paced environment; and, the successful candidate must be able to do the following:

* Conduct tactical crime analysis; queries, cleans, and processes crime and intelligence data; analyzes data to identify series, patterns, sprees, and hotspots;
* Prepare and delivers clear, concise intelligence products including bulletins, briefings, charts, and reports for department personnel and partner agencies
* Work closely with investigators on crime series and patterns, makes recommendations regarding allocations of resources based on analysis, and develops investigative leads.
* Provide training for officers and detectives on how to best utilize databases and analytical software.
* Prepare maps, charts and graphs related to crime series and patterns.
* Assist investigators and analysts from within and outside the City; responds to internal and external inquiries.
* Regularly attends patrol briefings to understand what issues are being observed in the field and to present any intelligence that is relevant to their area of focus.
* Prepare association charts depicting links between subjects, vehicles, locations, incidents, and more.
* Assume the primary analyst role for major incidents occurring in the department.
* Assist in the development and creation of new analytical and intelligence capabilities within the unit and department.

To view the complete job description, please click here.

Minimum qualifications

* A Bachelor's Degree in Statistics, Mathematics, Criminal Justice or related field; and
* Must have at least 2-years of experience performing tactical and/or intelligence crime analysis in a law enforcement setting which includes compiling data, analyzing findings and writing reports; and
* Must attain a DPS Level B Terminal Operator Certification within six (6) months of hire or promotion; and
* Must possess a valid Driver's License with an acceptable driving record; or
* Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Supervision

Work is performed under the supervision of the Crime Analysis Supervisor. This position does not supervise others.

Application Process

* NeoGov Application
* Spark Hire Virtual Interview
* Preliminary Background Questionnaire Submittal & Review
* Oral Board Interview and Practical Exercise
* Background Interview
* Interview with Chief of Police

This is a full-time, non-exempt position with benefits, with a varied work schedule. A register of qualified candidates will be active for 4 months should another position become available.

The City of Chandler will conduct a pre-employment background check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city’s Drug Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary.