Intelligence Analysts

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

As a dedicated Business Intelligence Analyst II, you will analyze business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Create specifications for reports and analysis based on business needs and required or available data elements. May participate in cross functional teams to address business issues. Prototype solutions for displaying information based on business needs.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ or Tampa, FL. Relocation assistance is **not** available for this position.

**What you'll do:**

+ Independently or with guidance, participates in gathering business requirements by partnering with customer to define the business problem and data needs.

+ Utilizes working knowledge of multiple data structures and sources to support the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection.

+ Develops partnerships and works closely with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence enablement efforts. Includes collaborating on the design and implementation of technical standards and governance practices.

+ Applies data visualization best practices - often selecting the right data ‘tool for the job’ - to identify and interpret trends or patterns while following standard Enterprise branding.

+ Understands the value of prototyping, usability, and the end-user experience to maximize the impact of the final data visualization product (dashboard, report, insight, or analysis).

+ Acts as a trusted data visualization advisor to the stakeholder/end-user in order to drive business value.

+ Develops working knowledge of relevant data, information, and application architecture to influence decisions.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 2 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline.

+ Working knowledge of business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).

+ Ability to build business knowledge through meaningful partnerships at the individual contributor and leadership levels.

+ Demonstrated critical thinking and advanced problem-solving skills.

+ Demonstrated presentation and communication skills.

**What sets you apart:**

+ Intermediate experience with SQL.

+ Intermediate experience with Tableau and Power BI.

+ Familiar with Python.

**Compensation range:** The salary range for this position is: $63,590 - $121,530 **.**

**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Are you a self-starter? Do you like a challenge? Then this role is for you. Join our Crisis Management team as an Open-Source Intelligence Analyst.

Recruiting for this role ends on Aug 12th, 2025.

Work you'll do

Open-Source Intelligence is designed to inform stakeholders of the outside-in view of risk to identify "unknown unknowns" using traditional mainstream and social media analysis, allowing for better-aligned mitigation efforts based on the shifting trends in risk. This position requires a strategic thinker and self-starter that can develop big picture insights while maintaining a thorough understanding of details and employing these skills to protect the firm's brand and reputation.

+ Monitor both mainstream and social media outlets to notify Risk Leadership and other internal stakeholders of emerging and ongoing risks that impact Deloitte and/or its clients.

+ Create historical and real-time sensing alerts utilizing trends and volume in both traditional and social media chatter to develop insights for management with an overall summary of the situation and risks posed to the firm.

+ Create weekly and monthly dashboard reports for the major issues that the OSI team monitors for circulation to Risk Leadership and the C-Suite, as well as ad hoc reports on specific threats, issues, or critical topics upon request.

The successful candidate will possess:

+ Able to apply critical thinking in evaluating different business scenarios/outcomes.

+ Self-directed team player who is adaptable to changes in a developing role while working in a predominately remote environment.

+ Excellent verbal and written business communication skills, with an ability to delve into the details to observe trends.

+ Well-informed of both traditional and social media

+ Ability to maintain timelines.

The team

Professionals on Deloitte's Open Source Intelligence (OSI) team specialize in analyzing publicly available information to identify and mitigate brand, reputational, and security risks to the firm and its clients. By providing real-time alerts, in-depth research, and trend forecasting across traditional media, social media, and government sources, we empower leadership with actionable intelligence. Our work helps safeguard Deloitte's reputation, support informed decision-making, and strengthen firmwide resilience in a rapidly evolving risk landscape.

Qualifications

Required:

+ Bachelor's degree

+ Minimum of 2 year's experience

+ Strong proficiency in Microsoft Office

+ Limited immigration sponsorship may be available.

Preferred:

+ Experience with data aggregation tools and platforms.

+ Experience with using social media intelligence platforms.

+ Experience with data visualization software.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $47,100 - $86,600

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#EA_EXPHIRE

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

The **Fraud Intelligence Analyst, Senior** is a member of the **Fraud Intelligence Team** within the **Bank Fraud Prevention** organization, reporting directly to the Director, Fraud Intelligence. This role focuses on leveraging fraud knowledge to conduct data-driven analyses, with an emphasis on identifying fraud risks based on inbound intelligence. They will partner with members of the Intelligence Collection & Dissemination team to complete cases and mitigate identified risks. The analyst is also responsible for conducting in-depth analyses, contributing to the development of data resources, and enhancing the team's overall intelligence capabilities.

**Key Responsibilities:**

+ **Data Extraction & Analysis** : Extract and analyze various types of relevant data including applications, transactions, non-monetary events, and digital logs to support team case reviews.

+ **Pattern Identification** : Investigate available data sources to identify patterns, anomalies, and other indicators of fraud.

+ **Data Source Development** : Partner with internal stakeholders to identify new and updated sources of data based on the team’s needs.

+ **Query Development & Maintenance** : Develop and maintain queries for use by the broader team, ensuring high-quality outputs free from missing values, formatting issues, etc.

+ Complete analyses using a combination of internal tools, systems, data, and engagements of internal stakeholders and external intelligence sources (e.g. suppliers, peer financial institutions, information-sharing groups).

+ Author and optimize processes for the analysis and treatment of fraud threat intelligence.

+ Identify new tools, suppliers, and data sources to improve analysis capabilities.

+ Grow the team’s network of internal and external contacts to support intelligence sharing and fraud risk mitigation.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is **not** available for this position.

**What you'll do:**

+ Guides and facilitates cross-functional team members in the implementation, management and oversight of fraud risk management workstreams, projects and solutions.

+ Utilizes subject matter expertise of fraud risk management requirements, policies, laws, and regulations to influence business strategies and solutions and advise the business on how to strengthen and manage fraud risk requirements on business action plans, projects, or operational requests.

+ Contributes to the execution of risk assessments with business partners and the lines of business to determine impact and solutions.

+ Identifies operational inefficiencies and emerging fraud management risks, compliance, and control issues in the operating environment, concurrent with implementing action plans to mitigate business impact.

+ Provides guidance to functional areas within Enterprise Fraud Management on regulatory requirements and requests to ensure proper execution of conduct examinations.

+ Manages and responds to regulatory requirements and requests and ensures the execution of conduct examinations.

+ Periodically briefs executive management on enterprise projects and initiatives that may impact fraud risk.

+ Serves as a mentor to peers and team members for assigned area of responsibility.

+ Develops and executes training plans tied to fraud risk management through understanding of regulatory and industry trends.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 years of combined relevant experience in financial services, fraud, cyber/fraud threat intelligence, intelligence analysis, digital crime, data analysis and/or AML.

+ 4 years of fraud, compliance, risk, audit, or regulatory related experience with accountability for projects, programs, processes, or policies.

+ Proven knowledge of relevant laws, regulatory, compliance, industry regulations and regulatory data sources.

+ Demonstrated analytical, organizational, and problem-solving abilities requiring a high attention to detail to identify fraud risks and trends.

+ Strong communication skills with the ability to collaborate and execute among cross-functional teams, including all levels of the organization and with external regulatory agencies.

+ Knowledge of federal laws, rules, and regulations, to include: PCI, REG CC, REG E, UCC, FCRA, BSA/AML, Elder Financial Exploitation guidance, OCC Fraud Risk Management 2019-37.

**What sets you apart:**

+ Experience using Snowflake, SQL, SAS, and other RDBMS tools to query and analyze data.

+ Experience with data visualization tools (e.g., Tableau, Power BI) to create compelling and informative dashboards and reports.

+ Knowledge of banking products and services offered by the Bank including checking/savings accounts, credit cards, mortgages, auto loans, etc.

+ Knowledge of common bank fraud typologies and TTPs (e.g., ATO, social engineering, phishing, ID theft, etc.) and tools used in the detection and analysis of cyber-enabled fraud.

+ Familiarity with information-handling guidelines (e.g. TLP) and experience handling information that includes PII, PCI, and other sensitive data.

+ Strong knowledge of MS Office including Excel, Word, PowerPoint, and Visio.

+ Advanced licenses and certifications such as CFE, CAMS, CISSP are preferred, but not required.

+ Previous experience with information-sharing groups such as the NCFTA, FS-ISAC, and/or ISMG to obtain and analyze intelligence for the purpose of fraud risk mitigation.

+ US military experience through military service or a military spouse/domestic partner

**Compensation range:** The salary range for this position is: $93,770 - $168,790 **.**

**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

The **Fraud Intelligence Analyst, Senior** is a member of the **Fraud Intelligence Team** within the **Bank Fraud Prevention** organization. This role reports directly to the Director, Fraud Intelligence. The team is responsible for the intake, triage, and enrichment of fraud intelligence from various sources, managing key vendor relationships, and driving the full lifecycle of intelligence cases to protect USAA and its members from fraud. We demonstrate all-source intelligence and internal data to identify fraud risks targeting USAA’s members, partnering with internal teams, peer financial institutions, law enforcement, and more to mitigate these risks.

**Key Responsibilities:**

+ **Intelligence Triage & Casing:** Triage, prioritize, and case all-source fraud intelligence (both internal and external) based on severity, impact, and relevance to USAA. Partner with Intelligence Analysis team to enrich cases with internal data and open-source research.

+ **Vendor Relationship Management:** Manage relationships with key intelligence vendors, including regular performance reviews, contract compliance, and identifying opportunities for improved service and value.

+ **Intelligence Collection & Gap Analysis:** Proactively identify gaps in USAA's intelligence coverage and collection capabilities. Research and evaluate new intelligence sources, tools, and vendors to enhance the team's ability to detect and prevent fraud.

+ **Case Lifecycle Management:** Manage the end-to-end lifecycle of intelligence cases, from initial intake and analysis to dissemination of actionable intelligence and tracking of mitigation efforts.

+ Complete analyses using a combination of internal tools, systems, data, and engagements of internal stakeholders and external intelligence sources (e.g. suppliers, peer financial institutions, information-sharing groups).

+ Develop partnerships with Bank teams and Enterprise functions to collect and disseminate intelligence.

+ Collaborate with the External Engagement Lead to collect/share fraud threat intelligence from/with peer financial institutions and information-sharing groups like the NCFTA.

+ Author and optimize processes for the analysis and treatment of fraud threat intelligence.

+ Grow the team’s network of internal and external contacts to support intelligence sharing and fraud risk mitigation.

This role is remote eligible, however, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.

**What you'll do:**

+ Guides and facilitates cross-functional team members in the implementation, management and oversight of fraud risk management workstreams, projects and solutions.

+ Applies subject matter expertise of fraud risk management requirements, policies, laws, and regulations to influence business strategies and solutions and advise the business on how to strengthen and manage fraud risk requirements on business action plans, projects, or operational requests.

+ Contributes to the execution of risk assessments with business partners and the lines of business to determine impact and solutions.

+ Identifies operational inefficiencies and emerging fraud management risks, compliance, and control issues in the operating environment, concurrent with implementing action plans to mitigate business impact.

+ Provides mentorship to functional areas within Enterprise Fraud Management on regulatory requirements and requests to ensure accurate execution of conduct examinations.

+ Manages and responds to regulatory requirements and requests and ensures the execution of conduct examinations.

+ Periodically briefs executive management on enterprise projects and initiatives that may impact fraud risk.

+ Serves as a mentor to peers and team members for assigned area of responsibility.

+ Develops and implements training plans tied to fraud risk management through understanding of regulatory and industry trends.

+ Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures

**What you have:**

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 years of combined relevant experience in financial services, fraud, cyber/fraud threat intelligence, intelligence analysis, digital crime, and/or AML.

+ 4 years of fraud, compliance, risk, audit, or regulatory related experience with accountability for projects, programs, processes, or policies.

+ Proven knowledge of relevant laws, regulatory, compliance, industry regulations and regulatory data sources.

+ Demonstrated analytical, organizational, and problem-solving abilities requiring a high attention to detail to identify fraud risks and trends.

+ Strong communication skills with the ability to collaborate and execute among cross-functional teams, including all levels of the organization and with external regulatory agencies.

+ Knowledge of federal laws, rules, and regulations, to include: PCI, REG CC, REG E, UCC, FCRA, BSA/AML, Elder Financial Exploitation guidance, OCC Fraud Risk Management 2019-37.

**What sets you apart:**

+ US military experience through military service or a military spouse/domestic partner

+ · Advanced knowledge of the financial services industry, fraud threat landscape, fraud prevention concepts, anti-money laundering, and/or cybersecurity concepts.

+ Experience managing vendor relationships, including contract negotiation and performance monitoring.

+ Knowledge of banking products and services offered by the Bank including checking/savings accounts, credit cards, mortgages, auto loans, etc.

+ Knowledge of common bank fraud typologies and TTPs (e.g., ATO, social engineering, phishing, ID theft, etc.) and tools used in the detection and analysis of cyber-enabled fraud.

+ Familiarity with information-handling guidelines (e.g. TLP) and experience handling information that includes PII, PCI, and other sensitive data.

+ Working knowledge of Snowflake, SQL, SAS, and other RDBMS tools for the purposes of querying and analyzing data.

+ Previous experience with information-sharing groups such as the NCFTA, FS-ISAC, and/or ISMG to obtain and analyze intelligence for the purpose of fraud risk mitigation.

+ Strong knowledge of MS Office including Excel, Word, PowerPoint, and Visio.

+ Advanced licenses and certifications such as CFE, CAMS, CISSP are preferred, but not required.

**Compensation range:** The salary range for this position is: $93,770 - $168,790 **.**

**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Cognizant is a large IT Consulting firm that leverages modern technologies to transform a variety of business operations. We are seeking a highly skilled and experienced **Senior Business Intelligence Analyst** to join our growing team. The ideal candidate will be a data-driven problem solver with a passion for uncovering insights that drive strategic business decisions. This role will involve working with large, complex datasets, performing advanced statistical analysis, creating compelling visualizations, and effectively communicating findings to both technical and non-technical audiences. The Senior Data Analyst will play a key role in mentoring junior analysts and contributing to the development of our data analytics capabilities. This role is fully remote for US based candidates only.

**Role Responsibilities**

**Data Extraction & Preparation**

+ Extract, clean, transform, and validate data from various sources (e.g., databases, APIs, flat files) using SQL, Python, R, or other relevant tools.

+ Develop and maintain robust data pipelines and ETL processes to ensure data accuracy and availability.

+ Identify and resolve data quality issues, ensuring data integrity for analysis.

**Advanced Data Analysis**

+ Perform in-depth statistical analysis, including regression analysis, hypothesis testing, time-series analysis, and predictive modeling.

+ Identify trends, patterns, and anomalies in complex datasets to uncover actionable business insights.

+ Develop and implement analytical models to forecast key metrics, evaluate performance, and optimize strategies.

+ Conduct A/B testing analysis and provide recommendations for optimizing user experience, marketing campaigns, or product features.

**Reporting & Visualization**

+ Design, develop, and maintain interactive dashboards and reports using tools like Tableau, Power BI, Looker, or similar.

+ Present complex data in a clear, concise, and visually appealing manner for various stakeholders.

+ Automate reporting processes where possible to improve efficiency.

**Business Acumen & Communication**

+ Translate complex analytical findings into clear, actionable business recommendations for stakeholders across different departments (e.g., Marketing, Product, Operations, Finance).

+ Collaborate closely with business leaders to understand their analytical needs and define key performance indicators (KPIs).

+ Prepare and deliver compelling presentations to senior leadership and cross-functional teams.

+ Act as a subject matter expert on data and analytics for relevant business areas.

**Mentorship & Leadership**

+ Mentor and guide junior data analysts, sharing best practices and fostering their professional development.

+ Contribute to the continuous improvement of data analysis processes, methodologies, and tools within the team.

+ Stay updated with industry trends and advancements in data analytics and data science.

**Qualifications**

+ Bachelor's or Master's degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, Business Analytics, or a related discipline.

+ years of progressive experience as a Data Analyst/ Analytics Modeller, with a significant portion in a senior role.

+ Proven experience with machine learning concepts and algorithms, including model development and deployment.

+ Strong proficiency in SQL for data extraction and manipulation.

+ Expertise in at least one scripting language for data analysis (e.g., Python, R).

+ Proven experience with data visualization tools (e.g., Tableau, Power BI, Looker).

+ Solid understanding of statistical concepts and their application in business contexts.

+ Experience with large datasets and data warehousing concepts.

+ Excellent analytical, problem-solving, and critical thinking skills.

+ Strong communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.

+ Ability to work independently and collaboratively in a fast-paced environment.

**Preferred Qualifications (Bonus Points)**

+ Experience with cloud platforms (e.g., GCP) and big data technologies

+ Familiarity with machine learning concepts and algorithms.

+ Experience with A/B testing frameworks and experimental design.

+ Knowledge of data governance and data security best practices.

**Salary and Other Compensation:**

Applications will be accepted until July 25, 2025.

The annual salary for this position is between $90,000 - $109,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

**Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Business Analyst, Intermediate

Northern Arizona University

Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

About the Department/College

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
NAU Elevating Excellence Academic Excellence | Student Success | Commitment to Indigenous People | Impactful Scholarship | Mission-driven Faculty and Staff | Community Engagement | Sustainable Stewardship of Resources

About the Position

Develops and maintains an understanding of the strategic alignment of Student Affairs goals with broader University goals, ensuring a comprehensive understanding of division needs. Proactively engage with subject matter experts to extract and synthesize critical business requirements, translate needs into functional requirements, and document requirements in specifications, business process flows, analytical tools, etc. Evaluates past and current department-level business processes and data to drive enhancements for more informed decision-making within the department. Foster collaborative relationships with business stakeholders, cultivating a culture of shared goals and leveraging best practices to comprehensively analyze processes, applications, and data streams. Plays a pivotal role in shaping multifaceted initiatives, working closely within an institutional center of excellence alongside enterprise and divisional business analysts to drive strategic impact. Champion identifying and fulfilling Student Affairs' business intelligence, reporting, and data analysis needs. Drive initiatives in Student Affairs to support the divisions' current contributions and efforts to improve student retention, academic success, wellness, and community.
Responsibilities Include

65% - Business Analysis and Process Improvement

• Drives the strategic gathering of insights from diverse divisional sources, collaborating with cross-functional teams to envision projects, define business use cases, and outline high-level design specifications.
• Independently elicits requirements, partnering with seasoned business analysts to offer strategic recommendations for enhancing prioritized divisional projects with wide-ranging impact across multiple business units and stakeholders.
• Leverages a data-driven approach to create specifications of new data business process designs for review and approval from department management, based on examination of current business data and information gained from systems analysts and other stakeholders.
• Defines metrics and KPIs to quantify business process efficiencies and effectiveness.
• Identifies and mitigates risk factors associated with business process and the need for security, continuity of operations plans, and other risk mitigations to ensure consistency, efficiency, accuracy, and effectiveness of the unit.
• Proactively addresses end-user inquiries, challenges, and service opportunities, applying strategic thinking to deliver impactful solutions.
• Designs and executes comprehensive test plans, strategically evaluating the systemic impact of business process enhancements on straightforward systems.
• Collaborates with experienced analysts as needed to ensure thorough evaluation of complex, multi-unit processes.
• Partners with Information Technology Services and administrative business analysts to identify and investigate system challenges, providing strategic recommendations, alternatives, and insights into risks and benefits for system modification to the change request management board.
• Monitors and manages tickets, updates, fixes and enhancements in advance of the business units.
• Creates documentation, reports and planning documents on the use of new or enhanced Peoplesoft updates.
• Identifies opportunities for optimizing and streamlining operations within the Student Affairs division, aligning efforts with strategic organizational objectives.
• Collaborates closely with Campus Health Services stakeholders to identify opportunities to leverage technology and automation to drive efficiency, data quality, and productivity.

20% - Data Analyst, Business Intelligence, and reporting

• Develops and utilizes various reporting and metrics to drive strategic decision-making by developing and implementing a range of reporting mechanisms and metrics to measure efficiencies and effectiveness. Tailors custom reports to address specific business requirements and objectives.
• Collaborates cross-functionally with unit members, stakeholders, and other stakeholders to design and refine reporting solutions that drive informed decision-making.
• Gathers and assesses University data to, generate reports, recommendations, and communications tailored for division and department leadership. Employs data-driven insights to drive impactful change recommendations.
• Understands and applies knowledge of appropriate handling of university business intelligence data.
• Develops and uses moderately complex analytical tools and models. May work with other technical and functional experts when necessary to gather information and collaborate on tools and model design.
• Prioritizes equity, inclusion, and accessibility in the conduct of analysis and presentation of reports.
• Applies strategic thinking to work with diverse, complex student data, extracting meaningful visualizations and recommendations to drive informed decision-making.

5% - Training

• Defines training requirements to deliver comprehensive support to end users within Student Affairs while actively seeking and analyzing feedback to enhance training effectiveness continuously.
• Create and update internal Student Affairs business analyst training documentation.

5% - Project Management

• Supports various division initiatives through project management support, including project scoping, milestones, and timelines.
• Leads project teams to maintain the project charter, purpose, and scope and achieve outcomes.
• Acts as a project manager and possesses knowledge of the business process/systems interface in the work units they support and analytical knowledge and problem-solving abilities.

5% - Other

• Represent Student Affairs on various division and University committees.

Minimum Qualifications

• Bachelor's degree in Business Administration, Management Information Systems, Business Analytics, or related field.
• 2 years of relevant experience implementing data-driven strategies to improve business processes.

*A combination of related education, experience, and training may be used as an equivalent to the above Minimum Qualifications.

Preferred Qualifications

• Master's degree in Business Analytics, Data Analytics, Project Management, Healthcare Administration or Higher Education/Student Affairs.
• 3 years of full-time experience working in business analysis, project management, healthcare, or higher education.
• Intermediate experience documenting business requirements for process improvement.
• Intermediate experience creating training documentation for end users.

Knowledge, Skills, & Abilities

Knowledge

• Possesses a comprehensive understanding of divisional business goals and employs strategic approaches to foster sustainable growth.
• Intermediate knowledge of software design methodologies and applies foundational principles of database management.
• Intermediate knowledge of integrated student information systems, leveraging this knowledge to drive operational efficiency.
• Intermediate knowledge of core business line processes, policies, procedures, aligning actions with organizational objectives.
• Intermediate software and applications demonstrating the ability to create and analyze data to drive informed decision-making.
• Intermediate knowledge of PeopleSoft ERP, ServiceNow, Enterprise Reporting, and Salesforce, leveraging these tools to enhance operational effectiveness.
• Demonstrates a proficient understanding of SQL or similar query languages, enabling seamless data extraction and analysis.
• Knowledge of translating non-technical requirements into precise technical business specifications, driving targeted solutions.
• Knowledge of business, data, and technology to recommend systems and process improvements.

Skills

• Exhibits exceptional customer service skills, fostering positive stakeholder relationships and driving client satisfaction.
• Advanced elicitation and facilitation skills, enhancing the effectiveness of requirements gathering and project planning processes.
• Demonstrates professional email and telephone etiquette, ensuring clear and effective communication.
• Leverages strong interpersonal and networking skills to build collaborative relationships and drive collective success.
• Showcases advanced organizational and project management skills, ensuring seamless execution of initiatives and deliverables.
• Experience with data visualization and summarization tools such as SQL, MS SQLServer, and Tableau, enabling effective data-driven insights.
• Intermediate knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Access), enhancing productivity and communication.
• Excels in crafting narratives from complex data, conveying meaningful insights, and driving informed decision-making.
• Advanced skill in data management techniques, ensuring accuracy, accessibility, and usability of critical information.

Abilities

• Embraces change and new situations as opportunities for learning and personal growth, fostering a culture of continuous improvement.
• Analyzes complex situations, anticipating potential challenges, and adeptly documents basic business processes, offering recommendations for optimization and streamlining.
• Skillfully balances competing priorities, ensuring optimal resource allocation and alignment with organizational objectives.
• Showcases problem-solving, organizational, and analytical capabilities, enabling effective decision-making and driving operational excellence. Analyzes daily, routine business situations and anticipates issues.
• Communicates effectively across various channels and with diverse stakeholders, ensuring clear and impactful messaging.
• Champions diversity and inclusion, fostering an environment where all voices are heard and valued.

Compensation

Budgeted salary is $67,714.00. Annual salary commensurate with candidate's qualifications and related experience.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Also, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Notice of Availability of the Annual Fire and Security Report

Each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/ is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Support/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

To apply, please visit: https://apptrkr.com/6372342

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jeid-44464e68b0ca614089dfca5668f2bb9e

HigherEd - Salesforce Marketing Cloud Business Analyst
19396
Chandler, AZ
8/20/2024 4:25:00 PM
CRM
FTE - IntraEdge

Job Description
IntraEdge, Inc. is a leading provider of technology solutions and services, specializing in Salesforce higher education implementations, consulting, and support. With a focus on delivering exceptional client experiences, IntraEdge helps organizations achieve their business objectives through innovative technology solutions.

Location: United States / Canada

We are seeking a highly skilled and analytical Salesforce Marketing Cloud Business Analyst to join our team. This role is instrumental in bridging the gap between business needs and technical solutions within the higher education sector. The ideal candidate possesses a deep understanding of Salesforce Marketing Cloud, higher education marketing, and a proven ability to translate complex business requirements into actionable technical specifications.
Job Requirements
Responsibilities:
Collaborate with higher education stakeholders to understand their marketing goals, challenges, and processes.
Conduct thorough requirements gathering and analysis to identify opportunities for Salesforce Marketing Cloud to enhance marketing effectiveness.
Develop detailed functional and technical specifications for marketing automation workflows, email campaigns, and other marketing initiatives.
Create process flow diagrams, user stories, and other documentation to clearly communicate requirements.
Analyze marketing data to identify trends, patterns, and insights that inform strategic decision-making.
Develop key performance indicators (KPIs) and reporting dashboards to measure marketing campaign performance.
Leverage data to optimize marketing campaigns and improve ROI.
Collaborate with project managers and development teams to ensure successful implementation of Salesforce Marketing Cloud projects.
Provide ongoing support and troubleshooting for Salesforce Marketing Cloud users.
Identify opportunities to streamline marketing processes and improve efficiency.
Implement leading practices for marketing automation and data management.

Qualifications:
Bachelor's degree in Marketing, Business Administration, Information Technology, or related field.
Proven Business Analyst experience.
In-depth knowledge of Salesforce Marketing Cloud, including email studio, journey builder, automation studio, and data extensions.
Strong analytical and problem-solving skills.
Excellent written, communication, and interpersonal skills.
Ability to translate complex technical concepts into understandable business terms.
Experience with data analysis and reporting tools.

Additional consideration for:
Experience with Salesforce and Automated Marketing Tools.
Understanding of higher education admissions, student lifecycle management, and advancement and alumni processes.
Experience in lead generation and sales enablement.
Salesforce Marketing Cloud and Business Analyst certifications.
Experience with other Salesforce products (Sales Cloud, Service Cloud, Data Cloud, Education Cloud, etc).
Knowledge of SQL and data modeling.

If you're a passionate and results-oriented marketing analyst who thrives on growing your network and building relationships, we want to hear from you!

Must provide performance-oriented training using the TRADOC-approved Program of Instruction (POI). The full spectrum of training includes but is not limited to: classroom (platform and small group) training; hands-on/practical exercise training; role playing; simulation/virtual training; and field exercise training. Training may be for resident and non-resident training courses and in support of mobile training. Shall also participate as a Subject Matter Expert (SME) in developing revisions of the POIs, Lesson Plans and Training Support Packages (TSPs) to remedy any deficiencies or shortcomings identified during the preparation for and conduct of instruction. Conduct of instruction shall also be in support of specialized training requirements or the training of new systems.

Training Specialist - Aerial-Intelligence, Surveillance, and Reconnaissance (A-ISR) Family of Systems (FoS) - SIGINT (Senior)

+ Graduate of an Army SIGINT MOS producing course, comparable training for Army Warrant Officer or Officers, or qualified in comparable SIGINT specialties from other DoD Services.

+ TOP SECRET clearance with access to SCI

+ Bachelor’s degree with 6 years of applicable experience (4 additional years of applicable experience may be substituted for the degree)

+ Current CI Polygraph

+ Eligible for access to National Security Agency Network (NSANet)

+ Four years’ experience with training development

+ NET/DTT experience preferred

+ Four years’ experience as a SIGINT operator with EMARSS, GRCS, ARL/ARL-E, or SEMA used by the U.S. Army or remote aerial SIGINT system operator.

+ Four years’ experience in SIGINT MOS

+ Instructor certified with experience on platform instruction

+ Able to travel both CONUS and OCONUS

+ Knowledge of ADDIE process

**\#ANSDefense #cjpost**

What you can expect

Zoom's Global Intelligence team is seeking a Senior Analyst who will combine advanced intelligence and investigative expertise. The Senior Analyst's main function will be to protect Zoom's operations, assets, and personnel from sophisticated insider risks and external threats.

About the Team

We’re a nimble, results-driven intelligence team delivering impactful analysis and support to stakeholders across the company. As a Senior Analyst, you’ll join a talented, multidisciplinary team that integrates cyber threat intelligence, insider risk, and operational threat intelligence to protect both digital and physical environments. We value curiosity, adaptability, and collaboration—offering team members direct exposure to senior leadership and the opportunity to partner broadly across business and security functions.

Responsibilities

+ Serving as a primary subject-matter expert on private-sector intelligence, while leveraging deep understanding of nation-state and state-sponsored issues, including technical collection capabilities and insider recruitment tactics.

+ Using advanced open-source research skills to deliver timely and actionable intelligence analysis and written products, design and shape indicators and warnings, as well as establish internal and external information-sharing.

+ Overseeing the creation of intelligence processes that drive operations on high stakes matters vital to Zoom.

+ Implementing risk mitigation strategies, including developing insider risk indicators, overseeing and enhancing screening and monitoring frameworks, and also assist ing as needed in complex investigations from initiation through final resolution.

+ Interacting and collaborating with cross-functional teams, including within security, legal, and compliance, to meet stakeholder intelligence requirements.

+ Authoring in-depth assessments and investigative reports for executive leadership, and demonstrat ing exceptional judgment, strategic thinking, and communication skills while maintaining the highest levels of discretion and integrity.

What we’re looking for

Required Qualifications:

+ 8-10 years of combined experience in intelligence operations, investigations, and/or corporate security with substantial time spent in threat analysis roles.

+ Have an understanding of nation-state actors and their tactics, including to provide predictive assessments on relevant security and reputational risks.

+ Have foundational knowledge of insider risks and associated experience implementing risk mitigation strategies, including screening and monitoring frameworks.

+ Be well-organized with the ability to manage multiple projects and tasks simultaneously with minimal oversight, adjust to rapidly changing priorities, and drive projects to successful delivery.

+ Have experience delivering the highest quality written products and documentation to technical and non-technical audiences.

+ Have the ability to build trusted relationships at all organizational levels with superior communication skills (both verbal and written).

+ Possess a sense of humor, excellent interpersonal skills, business judgment, strategic thinking, superior work ethic, and ability to take initiative.

Preferred Qualifications:

+ Advanced degree in intelligence, security, or international-affairs related area.

+ Experience in conducting sensitive interviews, particularly regarding technical matters, to assist in complex investigations.

+ Proficiency in Mandarin (spoken and written).

+ Combination of government and private sector experience, including technology sector security experience.

+ Work in government, telecommunications, technology, security, risk, or compliance.

+ Active security clearance.

Salary Range or On Target Earnings:

Minimum:

$124,000.00

Maximum:

$271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

07/09/25

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

The Human Intelligence team conducts U.S. Bank’s regulatory information sharing responses and requests to sections 314(a) and 314(b) of the USA PATRIOT Act; conducts reviews of money-laundering related subpoenas received by the bank; reviews and analyzes Investigative Referral Forms regarding potential money-laundering or terrorist financing activity and conducts Elder and Vulnerable Adult Financial Exploitation reviews, contacting Adult Protective Services as needed to report EVAFE activity. The analyst is responsible for reviewing information and transactional activity and making a recommendation to close or escalate an alert for further review. Analysts utilize internal systems to review customer and transactional information, conduct public data searches and utilize internal guidance to make such a determination.

Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Identifies, responds and/or escalates risks as appropriate. Serves as a functional liaison between the Line of Business and the Lines of Defense.

Basic Qualifications

- Bachelor's degree, or equivalent work experience

- Typically more than two years of applicable experience

Preferred Skills/Experience

- Intermediate knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business

- Intermediate understanding of the business line’s operations, products/services, systems, and associated risks/controls

- Basic knowledge of Risk/Compliance/Audit competencies

- Strong analytical, process facilitation and project management skills

- Effective presentation, interpersonal, written and verbal communication skills

- Proficient computer navigation skills using a variety of software packages, including

Microsoft Office applications and word processing, spreadsheets, databases, and presentations

_**The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**_

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**