Customs and Border Protection Officers

**What’s Under the Hood**

Bridgecrest, one of the country’s leading financial servicing providers, services roughly $15 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

Bridgecrest recently launched its newest affiliate GoFi. Established in 2022, GoFi is headquartered in Dallas, Texas with a mission to deliver a comprehensive, fully integrated auto finance product allowing the best brands to deliver the best customer experience. By implementing state of the art technology, we provide an off-the-shelf service to make integration with GoFi as seamless as possible.

**That’s Nice, But What’s the Job?**

In short, the Indirect Funding Specialist works with 3rd party dealers and internal partners to verify contract packages. The Agent will demonstrate proficiency in the underwriting policies and procedures through reviewing and verifying loan documents as well as corresponding with dealer partners to resolve pending items.

In long, the Indirect Funding Specialist is responsible for:

+ Ability to complete deal reviews with a high sense of urgency while maintaining an emphasis on accuracy.

+ Use knowledge and background to identify opportunities within the deal packet

+ Analyze and assess information gathered and use effective judgment to detect and avoid fraudulent activity and ensure adherence to corporate policies, procedures, and credit stipulations on assigned contracts

+ Provide escalations and overview of deals through notes and touchpoints.

+ Professional communication with dealership partners.

+ Ownership/involvement in specialized department processes and projects as needed.

+ Appropriately address dealer questions and educate dealer partners on our funding policy as opportunities arise.

+ Foster internal relationships and thrive by partnering with Dealer Specialists and other departments.

**So What Kind of Folks Are We Looking for?**

+ **Operate autonomously.** This isn’t a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well

+ **Quality decision maker** . Good decisions are made based on knowledge. We’ll need you to gather all the facts and take them all into consideration when making decisions.

+ **Agile in a fast-paced environment** . We move, and we move quickly. Thriving in an environment that never stops, is a must.

+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.

**The Specifics.**

+ High School Diploma or GED required

+ Hours of Operations: 9:00am-6:00pm

+ Hybrid flexibility. In-office Tuesday, Wednesday, and Thursday & Work-from-Home Monday and Friday.

**Nice to Haves.**

+ 1+ years Funding experience

+ Experience working with vendors

+ Bilingual

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

**The Opportunity**

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

You will report to the Assistant Center Manager.

**The Role**

+ In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.

+ Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally.

+ May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.

+ May answer the telephone and answer callers question or transfer call to appropriate staff member.

+ Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.

+ Alerts Group Leader or Supervisor of donor flow issues.

+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions.

+ Maintain confidentiality of all personnel, donor and center information.

+ May be cross-trained in other areas to meet the needs of the business.

+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

+ Perform other job-related duties as assigned.

**Your skills and experience**

**Education**

High school diploma or equivalent required

**Experience**

+ Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience

+ Will perform basic math calculations

**Working Conditions**

+ Understand, remember and apply oral and/or written instructions

+ Understand and follow basic instructions and guidelines

+ Must be able to see and speak with customers and observe equipment operation.

+ Occasionally perform tasks while standing and walking up to 100% of time

+ Reach, bend, kneel and have high level of manual dexterity

+ Occasionally be required to lift and carry up to 25 pounds

+ Fast-paced environment with frequent interruptions

+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

+ Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

+ Required to work overtime and extended hours to support center operational needs

**Our Benefits**

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

**About CSL Plasma**

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

**We want CSL to reflect the world around us**

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL (https://www.csl.com/careers/inclusion-and-belonging) .

**Do work that matters at CSL Plasma!**

R-256169

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

**Become a part of our caring community and help us put health first**

The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs developed to improve overall health outcomes with a focus on prescription drugs, and medication therapy and helps drive the strategy on comprehensive medication reviews. The Rx Clinical Programs Pharmacy Technician Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

The Rx Clinical Programs Pharmacy Technician Representative 2 assists in driving prescription drug optimization in cases where patients are taking multiple medications. Through effective communication, helps drive health awareness with patients through Rx Education and targeted quarterly campaigns. Assists Pharmacists by placing and retrieving calls to confirm patients are taking drugs and provides counseling. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

In this role, you will:

+ Take inbound calls and occasionally make outbound calls

+ Communicate with Humana members

+ Collect medication history information

+ Prepare members for a comprehensive medication review

**Use your skills to make an impact**

****PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT) **** ** **

**Required Qualifications**

+ **Resident State Pharmacy Technician License** **OR** **National Pharmacy Technician Certification**

+ Ability to speak both English and Spanish fluently **(see Language Proficiency Testing below)**

+ Excellent communication skills both written and verbal

+ Applied knowledge of insurance processing, customer service or call center processes and practices

+ High speed hardwired internet and phone, minimum speed 20Mbps

+ Must have a designated work area with a door that locks

**Schedule:** Must have the flexibility to work any hours between 8:00am-7:00pm EST and holidays/weekends and overtime as needed.

**Preferred Qualifications**

+ Associate's degree or equivalent work experience

+ Experience in mail order and/or retail pharmacy setting

+ Previous call center experience in a pharmacy setting

+ Strong communication and telephonic skills

+ Ability to solve problems and encourage others in collaborative problem solving

+ Self-directed, but also able to work well in a group

+ A positive, proactive attitude, energetic, highly motivated and a self-starter

+ Work ethic that is focused, accurate and highly productive

Any Humana employee who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$40,000 - $52,300 per year

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-30-2025

**About us**

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

​

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.

**Together, we can get life-changing therapies to patients who need them—faster.**

**Responsibilities:**

+ Assigned as point of contact for physician offices, patients, and FRM (Field Reimbursement Managers) for patients enrolled into the patient support program

+ Process enrollments via fax, phone, and electronically as needed.

+ Receive inbound calls and make outbound calls as needed.

+ Track key patient metrics, analyzing data to identify trends and areas for improvement, and generating reports for stakeholders.

+ Anticipate potential problems, refer to policies and past practices for guidance and develop and execute effective solutions.

+ Provide additional support and handle any escalated patient cases

+ Complete audits and provide guidance and training to junior case managers on best practices in case management, patient interaction, and navigating internal and external systems.

+ Actively participate in initiatives to improve care delivery, streamline processes, and enhance patient experience within the patient support program.

+ Actively communicate and support leadership with feedback, when necessary

+ Manage recurring meetings with FRMs to discuss accounts

**Qualifications:**

+ 5 plus years of industry experience with patient-facing or high touch customer interaction experience preferred

+ Fluency in Spanish required

+ High School diploma or equivalent preferred

+ Previous Hub or Patient Support Service experience highly preferred

+ In-depth understanding of health insurance benefits, relevant state and federal laws and insurance regulations preferred

+ Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges preferred

+ Significant experience in managing complex patient cases within a healthcare setting, preferably with a focus on specialty medications preferred

+ Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers

+ Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust

+ Robust computer literacy skills including data entry and MS Office-based software programs

**What is expected of you and others at this level** :

+ Applies advanced skills to resolve complex problems independently

+ May modify process to resolve situations

+ Works independently within established procedures; may receive general guidance on new assignments

+ Provide general guidance or technical assistance to less experienced team members

**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required.

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.

**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.

+ Download speed of 15Mbps (megabyte per second)

+ Upload speed of 5Mbps (megabyte per second)

+ Ping Rate Maximum of 30ms (milliseconds)

+ Hardwired to the router

+ Surge protector with Network Line Protection for CAH issued equipment

**Anticipated hourly range:** $21.50 per hour - $30.65 per hour

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 07/26/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

PART-TIME

The individual selected for this role will be expected to work at Store #8589, located at: 19205 N 83rd. Ave. Peoria, AZ 85382

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

**Job Description**

**Job Summary**

Responsible for continuous quality improvements regarding member engagement and member

retention. Represents Member issues in areas involving member impact and engagement including:

New Member Onboarding, member plan benefits education, and the development/maintenance

of Member Materials.

**Knowledge/Skills/Abilities**

+ Conducts direct outreach to new Medicare members to provide personal assistance with their new MAPD, DSNP, and MMP plans. Serves as an advocate to ensure members are well informed about plan benefits, provider options and how to use their new plan benefits.

+ Serve as the member’s navigator during the onboarding process and address any plan questions and anticipate any issues that may arise. Determine the nature of the member's needs and interests; inform members of their plan resources and benefits with a focus on the member’s area of interest/needs; and follow up with member to ensure needs are met and member is having a positive plan experience. Develop relationship with member to be the go-to person with any future issues or questions.

+ Log all contacts in a database.

+ Participate in Member engagement work groups as needed to ensure Medicare member needs are being anticipated and addressed.

+ Participates in regular member benefits training with health plan, including the member advocate/engagement role.

**Job Qualifications**

**REQUIRED EDUCATION:**

High School diploma.

**REQUIRED EXPERIENCE:**

2 years experience in customer service, consumer advocacy, and/or health care systems. Experience

conducting intake, interviews, and/or research of consumer or provider issues. Excellent written and verbal communication skills to collaborate internally and externally with members, providers, team members, and manager. Basic understanding of managed healthcare systems and Medicare.

**PREFERRED EDUCATION:**

Associate's or Bachelor's Degree in Social Work, Human Services, or related field.

**PREFERRED EXPERIENCE:**

Experience with Medicare and Medicare managed plans such as MAPD, DSNP, and MMP.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.16 - $34.88 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

At Propio Language Services we are closing the language gap by connecting people anywhere and anytime through innovative technology and solutions.

Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote and on-site services in more than 350 languages, for over 8,000 clients with a diverse and highly experienced staff, and over 9,000 contract interpreters.

Quality interpretation is critical to our shared success, and it is only possible by bringing in the best interpreters in the industry.

We currently have a need for Remote Contract [Language} Interpreters who have a sincere desire to use their language skills to help people and are passionate about what they do.

Contract Responsibilities:

+ Provides consecutive, first-person interpretation.

+ Follows interpreter protocols and procedures as required by Propio L.S. clients.

+ Follows all Propio L.S. policies and procedures related to information confidentiality and interpreter ethics.

+ Continuously improves vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.

Requirements:

+ Submission of updated Resume in English at time of Application.

+ Completion of English Language Proficiency with a language rating of “technical proficiency” (3 or higher on the nationally recognized ILR scale).

+ Successful completion of a Mock oral interpretation session. Interpreters are evaluated against 24 quality standards and must attain a passing score.

+ Completion of Propio's online Medical Terminology, Anatomy and Physiology Assessment, with a passing score.

+ A full Background Check and Security Screen.

+ A signed commitment to confidentiality, adherence to ethics, and HIPAA compliance.

Preferred Qualifications:

+ 1+ years of interpreting experience.

Propio’s evaluation process conforms to interpreting standards defined by:

+ National Council on Interpreting in Health Care (NCIHC)

+ International Medical Interpreters Association (IMIA)

+ California Healthcare Interpreters Association (CHIA)

Diversity creates a healthier atmosphere: Propio is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Powered by JazzHR

**Job Description**

**Job Summary**

Responsible for continuous quality improvements regarding member engagement and member

retention. Represents Member issues in areas involving member impact and engagement including:

New Member Onboarding, member plan benefits education, and the development/maintenance

of Member Materials.

**Knowledge/Skills/Abilities**

+ Conducts direct outreach to new Medicare members to provide personal assistance with their new MAPD, DSNP, and MMP plans. Serves as an advocate to ensure members are well informed about plan benefits, provider options and how to use their new plan benefits.

+ Serve as the member’s navigator during the onboarding process and address any plan questions and anticipate any issues that may arise. Determine the nature of the member's needs and interests; inform members of their plan resources and benefits with a focus on the member’s area of interest/needs; and follow up with member to ensure needs are met and member is having a positive plan experience. Develop relationship with member to be the go-to person with any future issues or questions.

+ Log all contacts in a database.

+ Participate in Member engagement work groups as needed to ensure Medicare member needs are being anticipated and addressed.

+ Participates in regular member benefits training with health plan, including the member advocate/engagement role.

**Job Qualifications**

**REQUIRED EDUCATION:**

High School diploma.

**REQUIRED EXPERIENCE:**

2 years experience in customer service, consumer advocacy, and/or health care systems. Experience

conducting intake, interviews, and/or research of consumer or provider issues. Excellent written and verbal communication skills to collaborate internally and externally with members, providers, team members, and manager. Basic understanding of managed healthcare systems and Medicare.

**PREFERRED EDUCATION:**

Associate's or Bachelor's Degree in Social Work, Human Services, or related field.

**PREFERRED EXPERIENCE:**

Experience with Medicare and Medicare managed plans such as MAPD, DSNP, and MMP.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.16 - $34.88 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**Job Description**

**Job Summary**

Responsible for continuous quality improvements regarding member engagement and member

retention. Represents Member issues in areas involving member impact and engagement including:

New Member Onboarding, member plan benefits education, and the development/maintenance

of Member Materials.

**Knowledge/Skills/Abilities**

+ Conducts direct outreach to new Medicare members to provide personal assistance with their new MAPD, DSNP, and MMP plans. Serves as an advocate to ensure members are well informed about plan benefits, provider options and how to use their new plan benefits.

+ Serve as the member’s navigator during the onboarding process and address any plan questions and anticipate any issues that may arise. Determine the nature of the member's needs and interests; inform members of their plan resources and benefits with a focus on the member’s area of interest/needs; and follow up with member to ensure needs are met and member is having a positive plan experience. Develop relationship with member to be the go-to person with any future issues or questions.

+ Log all contacts in a database.

+ Participate in Member engagement work groups as needed to ensure Medicare member needs are being anticipated and addressed.

+ Participates in regular member benefits training with health plan, including the member advocate/engagement role.

**Job Qualifications**

**REQUIRED EDUCATION:**

High School diploma.

**REQUIRED EXPERIENCE:**

2 years experience in customer service, consumer advocacy, and/or health care systems. Experience

conducting intake, interviews, and/or research of consumer or provider issues. Excellent written and verbal communication skills to collaborate internally and externally with members, providers, team members, and manager. Basic understanding of managed healthcare systems and Medicare.

**PREFERRED EDUCATION:**

Associate's or Bachelor's Degree in Social Work, Human Services, or related field.

**PREFERRED EXPERIENCE:**

Experience with Medicare and Medicare managed plans such as MAPD, DSNP, and MMP.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.16 - $34.88 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

**Job Description**

**Job Summary**

Responsible for continuous quality improvements regarding member engagement and member

retention. Represents Member issues in areas involving member impact and engagement including:

New Member Onboarding, member plan benefits education, and the development/maintenance

of Member Materials.

**Knowledge/Skills/Abilities**

+ Conducts direct outreach to new Medicare members to provide personal assistance with their new MAPD, DSNP, and MMP plans. Serves as an advocate to ensure members are well informed about plan benefits, provider options and how to use their new plan benefits.

+ Serve as the member’s navigator during the onboarding process and address any plan questions and anticipate any issues that may arise. Determine the nature of the member's needs and interests; inform members of their plan resources and benefits with a focus on the member’s area of interest/needs; and follow up with member to ensure needs are met and member is having a positive plan experience. Develop relationship with member to be the go-to person with any future issues or questions.

+ Log all contacts in a database.

+ Participate in Member engagement work groups as needed to ensure Medicare member needs are being anticipated and addressed.

+ Participates in regular member benefits training with health plan, including the member advocate/engagement role.

**Job Qualifications**

**REQUIRED EDUCATION:**

High School diploma.

**REQUIRED EXPERIENCE:**

2 years experience in customer service, consumer advocacy, and/or health care systems. Experience

conducting intake, interviews, and/or research of consumer or provider issues. Excellent written and verbal communication skills to collaborate internally and externally with members, providers, team members, and manager. Basic understanding of managed healthcare systems and Medicare.

**PREFERRED EDUCATION:**

Associate's or Bachelor's Degree in Social Work, Human Services, or related field.

**PREFERRED EXPERIENCE:**

Experience with Medicare and Medicare managed plans such as MAPD, DSNP, and MMP.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $21.16 - $34.88 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.