Office Clerks, General

**Customer Service Representative (Change of Agent) – Remote USA R0049353 |** **FCC | CT Corporation System Wolters Kluwer**

**Job Description**

As a **Customer Service Representative (Change of Agent)** , you will play a crucial role in supporting our clients and enhancing their experience during their initial onboarding. In this role, you will efficiently manage the Change of Agent process from initial client inquiry through compliance audit, order processing, and sending the deliverables to the client, following up as necessary. You will handle various operational tasks and assist customers with more complex inquiries. This position offers an opportunity to further develop your skills in a dynamic and collaborative environment. This is a remote position and you will report to the Manager, Customer Service and work under the leadership of the Associate Director, Customer Service. This role is a part of FCC | CT Corporation System (DE)- Wolters Kluwer.

**Division/BU About Us** : https://www.wolterskluwer.com/en/about-us/organization/financial-and-corporate-compliance | https://www.wolterskluwer.com/en/news/wolters-kluwer-completes-acquisition-of-registered-agent-solutions-inc

**Required Job Qualifications (2yrs minimum): **

+ **B** achelor’s degree and/or **2 years equivalent experience in** **customer service or legal industry** **.**

+ Must be Intermediate level skills with MS Office; Word, Excel and Outlook are required.

**Essential Duties and Responsibilities **

+ Efficiently manage the Change of Agent process from initial client inquiry through compliance audit, order processing, and sending the deliverables to the client, following up as necessary.

+ Prepare and file change and resignation of agent documents with various Secretaries of State, both online and via PDF, as required by each jurisdiction. Communicate effectively with teammates regarding any hold-ups or issues in the Change of Agent process.

+ Manage and track the status of ongoing projects and submitted filings.

+ Conduct entity compliance audits using Secretary of State websites and other agency resources (e.g., Department of Insurance).

+ Maintain filing fee and requirement reference charts; update the forms library and state web links as needed.

+ Assist the manager in training new and existing employees; support other areas in the Client Services and Registered Agent Departments as needed.

+ Develop, maintain, and update knowledge about the department, services, company, industry, and related departments such as sales, marketing, and accounting.

+ Perform other duties as assigned.

**Preferred Job Qualifications**

+ Effective communication (verbal and written); keeps open and respectful lines of communication; treats others with respect and dignity.

+ Analytical critical thinking and problem-solving skills.

+ Highly detail-oriented with strong organizational skills.

+ Ability to work independently, in a team environment, and with minimal supervision.

+ Capable of multitasking and managing multiple time-sensitive projects in a fast-paced, high-energy environment.

+ Knowledge of general corporate procedures and/or willingness to learn.

+ Skilled in gathering, organizing, analyzing, and compiling data.

+ Maintains flexibility, manages time effectively, and demonstrates consistent attendance and punctuality.

+ Shares information and knowledge to assist coworkers; develops relationships with clients and manages expectations.

+ Identify ways to increase efficiency and simplify processes.

+ Makes responsible financial decisions for the company and clients.

+ Maintains professionalism, a positive attitude, and a professional demeanor and appearance.

+ More interested in the solution than the problem.

**Additional Information:**

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html

**Wolters Kluwer (EURONEXT: WKL) is** a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.

· Ranked by Forbes Magazine as among America’s Best Large Employers for 2022 - #84.

· Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023

· WK \#1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 .

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.

_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Location:

6112 N 56th Ave, Glendale, Arizona 85301 United States of America

Ready to rev up your career? Are you an organized, motivated communicator? Are you experienced in clerical work and interested in taking on a leading role? As an Office Clerk you will coordinate and maintain the flow of rental equipment in need of maintenance through repair shops with the help of designated Transfer Drivers. In exchange, you will enjoy U-Haul Company’s comprehensive benefits.

Whether you are looking for your first job in the industry or have vehicle-repair experience already, U-Haul is the place for you! We have the largest fleet of trucks and trailers in the industry, and we need a first-class team to keep them maintained for our customers. We continue to grow our fleet each year, which will ensure that you are always working on the latest new equipment.

As a U-Haul Plant Office Clerk, you will use U-Haul Company’s proprietary technology to assess and care for field vehicles. U-Haul provides the support and tools you need to succeed and grow, so if you want a job with endless opportunities for career growth, apply today!

Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus!

Hours: 7:00 AM to 3:30 PM

Office Clerk Primary Responsibilities:

+ Route and schedule transfer drivers to retrieve rental equipment in need of maintenance.

+ Review, correct and maintain the reporting of the location of equipment entering and leaving the shop.

+ Coordinate the delivery of replacement parts or tools that are needed for repairs.

+ Review and process Repair Purchase Orders.

+ Coordinate and collaborate with other key team members to proactively maintain the rental fleet.

+ Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.

Office Clerk Minimum Qualifications:

+ Proficient computer skills (especially Microsoft Office)

+ Communicates professionally and eager to collaborate with others

+ Experience in Human Resources and office management

+ Experience in basic bookkeeping and tracking of financial transactions

+ Basic mechanical reasoning is a plus.

Perks of joining the U-Haul Team:

Get your career moving with a Company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events and resources to help team members become the happiest and healthiest they can be.

We offer a Technician Training Program that encompasses both Ford and GMC training classes, as well as a Tool-Purchase Program.

U-Haul Offers:

+ Paid holidays, vacation, and sick days, if eligible

+ Career stability

+ Gym Reimbursement Program, if eligible

+ Opportunities for advancement

+ Valuable on-the-job training

+ Complete Benefit Plan, if eligible

+ RRSP payroll deduction plan

+ Deferred profit-sharing plan, if eligible

+ You Matter Program (EAP)

+ Mindset App Program

+ Wellness Programs

+ Discounts on Apple products, Dell computers, hotels, and more

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

**Job Summary**

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Deli Clerk is key member of the team primarily responsible for assisting guests at the deli counter by recommending foods, cutting meats and cheeses, and more. The Deli Clerk provides excellent customer service so that we are returning every traveler to the road better than they came!

**In this role, you can expect to:**

+ Work in a fun, trusting environment focused on great customer service

+ Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude

+ Slice meats and cheeses, take inventory of products on display and promote the products available in their deli department.

+ Process transactions of customers on a point-of-sale (POS) register

+ Clean and prepare workstations; Know and follow safety guidelines and report potentially unsafe situations caused by team members and customers

+ Update displays, cases and other customer-facing areas to ensure new items and promotions are showcased

+ Establish strong communication and rapport with leaders and co-workers

+ Perform other job-related duties as assigned

**What we’d like to see:**

+ A dedicated individual who works well with others and is excited to be part of our team!

+ Prior Deli Clerk experience preferred, but not required

+ Basic computer/POS knowledge preferred

+ Cash handling skills preferred

+ Good verbal communication skills

+ Ability to work flexible hours including nights, weekends and some holidays

**With us, you’ll enjoy:**

+ Medical, dental, vision and life insurance

+ 401(k) with a company match

+ Vacation and paid holidays

+ Tuition reimbursement

+ On-site Meal discounts

+ A wide variety of discounts on technology, travel, food and fuel

+ Opportunity for growth and advancement

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-at-ta-travel-centers

**Pay Range**

$15.00 - 15.50 per hour

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may

request a reasonable accommodation related to our recruiting process. If you

would like to request an accommodation related to the recruitment process,

please email us at appada@ta-petro.com. In your email, please include your

first and last name, phone number, the position and location for which you are

applying, and details pertaining to the accommodation request.

**Typical Physical Demands**

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

**Work Environment**

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

**Disclaimer**

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

Resolute Performance Iron (a Sletten Company) is hiring a Production Control Clerk to support our steel fabrication operations. This is a hands-on, full-time role focused on document control, job setup, and production support — with a clear training path into production coordination. You’ll be at the center of our job release process, helping organize, track, and distribute critical documents and eventually issuing work to the shop through Tekla PowerFab.

Duties & Responsibilities

Document Control & Administrative Support:

+ Monitor and manage the Scan Folder: scan, name, and digitally file incoming job documents.

+ Maintain document version control and organize files into proper Job Folders.

+ Link Material Test Reports (MTRs) to purchase orders in Tekla PowerFab to ensure traceability.

+ Print part tags and drawing packets

Production Release Support (with Training):

+ Assist in preparing Drawing Releases and Station Releases for cutting, prep, and fabrication.

+ Learn to set up new job Releases in Tekla PowerFab, including cutting directions and routing through stations.

+ Help assemble and issue work packets that move through the shop floor.

+ Support the Production Control team in maintaining scheduling accuracy and shop flow.

+ Complete all other tasks assigned by supervisors.

Qualifications

+ A basic understanding of structural steel fabrication would be helpful

+ Clear communicator with the ability to follow up across departments

+ Strong attention to detail and organized file management habits

+ Comfortable using Windows file systems and Microsoft Excel

+ Reliable, self-motivated, and eager to learn technical processes and systems

+ Familiarity with software such as: Tekla Power Fab, ERP Systems, Vista, and Bluebeam is a plus, but not required

Additional Information

+ We are willing to train the right candidate that has the basic required skills, motivation and willingness to learn

+ Additional responsibilities and career path are available for the right candidate

+ Office location is in Phoenix, AZ

+ Office and shop environment requiring sitting and standing.

Powered by JazzHR

**Why Mayo Clinic**

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

**Benefits Highlights**

+ Medical: Multiple plan options.

+ Dental: Delta Dental or reimbursement account for flexible coverage.

+ Vision: Affordable plan with national network.

+ Pre-Tax Savings: HSA and FSAs for eligible expenses.

+ Retirement: Competitive retirement package to secure your future.

**Responsibilities**

Provides administrative support by performing delegated administrative and clerical duties for the assigned work area(s). Exhibits confidentiality, flexibility, accountability, and professionalism. Prioritizes heavy work volume among the various areas according to department demands. Responsibilities may include: Transcribing correspondence/documents; maintaining calendars; scheduling meetings; making travel arrangements and processing reimbursement for travel and other professional expenses; answering multi-line telephones and providing related follow-through; creating and maintaining web pages and databases/spreadsheets; providing support to departmental projects/activities as assigned; preparing reports, meeting agendas and minutes, and presentation materials; and, maintaining electronic files and records. Serves as a resource to the institution for department related needs and questions. May be responsible for supporting multiple individuals and performing high priority responsibilities or tasks in fast-paced environment.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answers to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

**Qualifications**

High school diploma or GED equivalent required.

Some college preferred. Three years of secretarial experience preferred.

Demonstrated proficiency with general office and organizational skills. Demonstrated customer service skills and understanding of and adherence to confidentiality policy. Evidence of effective written and verbal communication skills and ability to establish and maintain effective working relationships. Demonstrated accuracy and attention to detail with ability to prioritize and handle a variety of tasks simultaneously, including standard office practices and independent composition of letters. Demonstrates professionalism and mutual respect when interacting with others. interactions. Demonstrated proficiency with MS Office Suite (e.g., Word, Excel, Publisher, Acrobat), including high volume calendar management/scheduling. Evidence of proficiency with virtual platforms (e.g., Zoom, MS Teams, SharePoint). None

**Exemption Status**

Nonexempt

**Compensation Detail**

Experience and tenure may be considered along with internal equity when job offers are extended.; $21.69 - $30.60 / hour

**Benefits Eligible**

Yes

**Schedule**

Full Time

**Hours/Pay Period**

80

**Schedule Details**

Monday - Friday; 8:00 am - 5:00 pm

**International Assignment**

No

**Site Description**

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

**Equal Opportunity**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

**Recruiter**

Casie Johnson

**Equal opportunity**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

**Responsibilities**

The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Obtains complex financial information regarding patients from various sources to obtain payment plan agreements charity care Medicare coverage alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.

+ Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules

+ Ensures positive customer service atmosphere and interactions in reception areas

+ Answers the telephone in a pleasant and helpful manner

+ Coordinate patient movement, reports problems or irregularities

+ Working knowledge of multi-line phones

+ Working knowledge of computers, fax/copy machines

+ Prepares registration documents and ensures the accuracy of pertinent patient information

+ Complete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interactive with patients. Verify insurance eligibility and/or benefits.

+ Provides support services to patients and medical staff

+ Complies with all HIPAA requirements regarding patient confidentiality and patient medical records

+ Ability to establish and maintain effective working relationships with patients, employees and the physician staff

+ Ability to sort and file materials

+ Obtains authorization for office visits

Dignity Health now offers an Education Benefit program for benefit-eligible employees. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, and adoption assistance.

**Qualifications**

**MINIMUM**

Basic computer skills required

**PREFERRED**

High School Diploma / GED

Previous medical office and/or insurance experience

Bi-lingual skills

**Overview**

Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles. DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to announce that we are a tobacco-free campus

**Pay Range**

$14.82 - $20.38 /hour

We are an equal opportunity/affirmative action employer.

**Responsibilities**

The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Obtains complex financial information regarding patients from various sources to obtain payment plan agreements charity care Medicare coverage alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.

+ Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules

+ Ensures positive customer service atmosphere and interactions in reception areas

+ Answers the telephone in a pleasant and helpful manner

+ Coordinate patient movement, reports problems or irregularities

+ Working knowledge of multi-line phones

+ Working knowledge of computers, fax/copy machines

+ Prepares registration documents and ensures the accuracy of pertinent patient information

+ Complete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interactive with patients. Verify insurance eligibility and/or benefits.

+ Provides support services to patients and medical staff

+ Complies with all HIPAA requirements regarding patient confidentiality and patient medical records

+ Ability to establish and maintain effective working relationships with patients, employees and the physician staff

+ Ability to sort and file materials

+ Obtains authorization for office visits

Dignity Health now offers an Education Benefit program for benefit-eligible employees. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, and adoption assistance.

**Qualifications**

**MINIMUM**

Basic computer skills required

**PREFERRED**

High School Diploma / GED

Previous medical office and/or insurance experience

Bi-lingual skills

**Overview**

Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles. DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to announce that we are a tobacco-free campus

**Pay Range**

$14.82 - $20.38 /hour

We are an equal opportunity/affirmative action employer.

**Responsibilities**

The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Obtains complex financial information regarding patients from various sources to obtain payment plan agreements charity care Medicare coverage alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.

+ Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules

+ Ensures positive customer service atmosphere and interactions in reception areas

+ Answers the telephone in a pleasant and helpful manner

+ Coordinate patient movement, reports problems or irregularities

+ Working knowledge of multi-line phones

+ Working knowledge of computers, fax/copy machines

+ Prepares registration documents and ensures the accuracy of pertinent patient information

+ Complete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interactive with patients. Verify insurance eligibility and/or benefits.

+ Provides support services to patients and medical staff

+ Complies with all HIPAA requirements regarding patient confidentiality and patient medical records

+ Ability to establish and maintain effective working relationships with patients, employees and the physician staff

+ Ability to sort and file materials

+ Obtains authorization for office visits

Dignity Health now offers an Education Benefit program for benefit-eligible employees. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, and adoption assistance.

**Qualifications**

**MINIMUM**

Basic computer skills required

**PREFERRED**

High School Diploma / GED

Previous medical office and/or insurance experience

Bi-lingual skills

**Overview**

Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles. DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to announce that we are a tobacco-free campus

**Pay Range**

$18.00 - $20.38 /hour

We are an equal opportunity/affirmative action employer.

**Responsibilities**

The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Obtains complex financial information regarding patients from various sources to obtain payment plan agreements charity care Medicare coverage alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.

+ Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules

+ Ensures positive customer service atmosphere and interactions in reception areas

+ Answers the telephone in a pleasant and helpful manner

+ Coordinate patient movement, reports problems or irregularities

+ Working knowledge of multi-line phones

+ Working knowledge of computers, fax/copy machines

+ Prepares registration documents and ensures the accuracy of pertinent patient information

+ Complete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interactive with patients. Verify insurance eligibility and/or benefits.

+ Provides support services to patients and medical staff

+ Complies with all HIPAA requirements regarding patient confidentiality and patient medical records

+ Ability to establish and maintain effective working relationships with patients, employees and the physician staff

+ Ability to sort and file materials

+ Obtains authorization for office visits

Dignity Health now offers an Education Benefit program for benefit-eligible employees. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, and adoption assistance.

**Qualifications**

**MINIMUM**

Basic computer skills required

**PREFERRED**

High School Diploma / GED

Previous medical office and/or insurance experience

Bi-lingual skills

**Overview**

Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic, research and leadership roles. DHMG is also heavily involved in preparing tomorrow's healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Health's mission and St. Joseph's guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system, DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to announce that we are a tobacco-free campus

**Pay Range**

$18.00 - $20.38 /hour

We are an equal opportunity/affirmative action employer.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Position Summary**

This position is for a Senior Customer Service Representative with American Health Holdings Medical Management Customer Service Department. This role is part of a fast-paced environment in which high level customer service is a must. Promotes and supports quality effectiveness of healthcare services.

**Required Qualifications**

+ 1+ year of call center experience.

+ 1+ year of service/providing solutions.

+ 1+ years of medical/healthcare experience.

+ 1+ years of data entry experience.

**Preferred Qualifications**

+ At least 2-4 years experience as an as a medical assistant, office assistant or other medical role experience is preferred.

+ Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification, and resolution of issues to promote positive outcomes for members.

+ Computer literacy to navigate through internal/external computer systems.

+ Ability to effectively participate in multi-disciplinary team including internal and external participants.

+ Familiarity with basic medical terminology.

+ Effective communication, telephonic, and organization skills.

+ High professionalism to interact with clients, internal departments, and vendors.

**Education**

+ High School diploma, G.E.D. or equivalent experience.

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$18.50 - $42.35

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/25/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.