**Overview**

At Dignity Health’s Arizona General Hospital we deliver humankindness through a wide range of health social and support services in the heart of Phoenix Arizona. As part of our team you will provide clinical expertise support and oversight that helps ensure our patients receive exceptional care. Also you will have the opportunity to champion the change by joining in our mission of healing through humankindness.

ARIZONA GENERAL HOSPITAL

**Responsibilities**

Acts as a resource for the Patient Access Department and patient access supervisor. Assist with hiring. Responsible for training new staff, auditing charts, and process/policy implementation. Assist Facility Administrator at their request.

+ Courteously and Professionally greet patients.

+ Obtain accurate demographic insurance information.

+ Correctly code and verify insurance coverage.

+ Collect estimated patient responsibility or screen patient for assistance programs.

+ Answer all incoming calls to the facility.

+ Provide assistance to patients presenting or calling with billing questions.

+ Process medical records requests.

+ Initiate transfer of patients needing higher level of care.

+ Train new staff and provide continues and ongoing education to all PAR staff.

+ Be a subject matter expert and a resource to PAR staff.

+ Prepare monthly paperwork for scanning.

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

While you’re busy impacting the healthcare industry we’ll take care of you with benefits that include health/dental/vision FSA matching retirement plans paid vacation adoption assistance and more.

**Qualifications**

+ 1 year of recent medical office, hospital registration, or banking experience

+ High School Diploma/GED

+ American Heart Association Basic Life Support certificate

+ Advanced Computer skills, 2 years of customer service experience, ability to multi-task

+ Medical terminology, insurance verification, Collections, schedule maintenance

+ 1 year of management, supervisor, or lead experience (preferred)

**Pay Range**

$18.00 - $22.42 /hour

We are an equal opportunity/affirmative action employer.