**Primary City/State:**
Phoenix, Arizona
**Department Name:**
Outpatient Observation Unit
**Work Shift:**
Night
**Job Category:**
Nursing
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Banner – University Medical Center Phoenix has been recognized on the Becker’s Hospital Review 2023 “Great hospitals in America” list. These hospitals are renowned for clinical excellence, patient safety, innovation efforts, research and education, patient satisfaction and more.
https://www.beckershospitalreview.com/lists/great-hospitals-in-america-2023.html
As an **Associate Director RN** for the **Outpatient Observation Unit,** you will be leading a high-quality team with expertise. Our amazing team drives high clinical outcomes, excellent experience, and effective resource utilization. The role actively participates in department and facility wide committees; with the essential functions focused on daily operations of the unit and reports to the ED RN Director of Nursing. As a member of our team, you will play a vital role in ensuring our patients receive the best care possible. Take the next step of your Nursing journey and join our amazing Outpatient Observation Unit team and help us continue in the provision of exceptional and compassionate care.
Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.
POSITION SUMMARY
This position provides managerial and clinical support to patients and staff. Uses depth and breadth of clinical management knowledge to ensure the provision of high quality, safe, and cost effective patient care. Demonstrates clinical expertise and oversees the leadership of clinical, financial, and personnel management of the assigned areas.
CORE FUNCTIONS
1. Manages and facilitates patient centered nursing care for designated patient populations by serving as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues. Manages the operations of the unit to ensure smooth and efficient patient care management and resource utilization.
2. Leads change by developing, implementing and evaluating quality and process improvement initiatives of the department in conjunction with the director. Seeks and utilizes input from staff and oversees change implementation. Ensures compliance with appropriate regulatory agencies.
3. Facilitates communication of system, regional, facility and department initiatives.
4. Manages and develops the operational and capital budgets and use of associated resources.
5. Assures the development of staff leadership through the design of effective shared leadership models and supports career advancement opportunities. Functions as a role model and encourages staff to participate in their own development.
6. Responsible for selection, orientation, on-boarding, and retention. Demonstrates leadership through coaching, performance evaluations, corrective actions, and development opportunities to create a culture of learning.
7. Manages large single unit or multiple clinical units to ensure excellent patient care. Actively develops leadership of entry level nurse manager(s) while leading clinical improvement initiatives. Internal customers include patients, staff, and physicians. External customers include patient family.
MINIMUM QUALIFICATIONS
BSN or MSN required for all new hires. BSN required for internal transfers/promotions within 6 months of transfer/promotion.
Requires a current RN license in state of practice. Requires BLS certification.
Must possess a strong knowledge and understanding of clinical care management as normally demonstrated through two years of clinical management experience relevant to patient population. Demonstrates knowledge and skills of specialty area. Requires critical thinking, communication, influence, decision-making, analytical, and flexibility skills to make optimal decisions based on multiple variables and desired outcomes. Must have the ability to practice skills according to department and professional standards and quality requirements. In LTC setting: Requires familiarity with Alzheimer’s disease and developmental disabilities. Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Master's degree in nursing preferred.
Additional related education and/or experience preferred.
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