Student Contact Center - Administrative Assistant

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Job Description

Grand Canyon Education (GCE) is seeking an Administrative Assistant to support the mission of Grand Canyon University through GCE's Student Contact Center.

Purpose within the Organization:

The purpose of this position is to assist the Student Contact Center department with administrative duties.

Note: The purpose of this position is to transition student workers to full-time employees upon graduation. This position is not eligible for Visa sponsorship. Therefore, F-1 students will not be considered for this position. F-1 students may apply to other student worker positions.

Responsibilities Related to Purpose:

+ Assist Student Contact Center leadership with administrative tasks.

+ Assist with recruiting and onboarding process.

+ Assist with creating various work and training schedules.

+ Collect, maintain, and ensure the accuracy of various data.

+ Produce ad hoc reports and data as needed.

+ Maintain paper and electronic filing systems.

+ Answer incoming calls and emails.

+ Other duties as assigned.

Qualifications:

+ Availability Monday - Friday from 8:00am -7:00pm.

+ Able to consistently work 15-20 hours weekly.

+ Must be available to work most of summer and other school breaks.

+ Have intermediate knowledge of MS Excel.

+ Computer experience with MS Outlook and Word.

+ Experience providing excellent customer service in person and over the phone.

+ Strong organizational skills and attention to detail.

+ Strong communication both written and verbal.

+ Ability to maintain professionalism and confidentiality.

+ Willingness to work, learn, and be flexible.

+ Positive attitude.

+ Self-directed/motivated.

+ Dependable and punctual.

+ Team Lead and Mentoring Experience preferred.

Education:

Grand Canyon Education is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

+ Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.

+ Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.

+ Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Physical Requirements:

+ Sitting: 4-6 hours a day depending on schedule.

+ Standing: 1-2 hours

+ Walking: 1-2 hours

+ Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.

Pay Rate: Minimum Wage

Expected End Date: June 30, 2025

Manager: Student Contact Center - Assistant Director

Must be able to work 100% on-site

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCEC/job/AZ-Phoenix/Student-Contact-Center---Administrative-Assistant\_R000058490)

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