Job Description

Insight Global is looking for an on-site support technician in Chandler, AZ. This person will be responsible for imaging laptops and computers for a 1-year contract that could potentially be extended depending on performance.

Requirements:

· Re-image Windows 10/11 laptops and desktops for replacement / redeployment (In-Office)

· Complete technical troubleshooting of computer hardware and software issues in a timely manner.

· Update relevant IT ticketing system to record, technical steps taken and any complications

Additional responsibilities may be added including: configures, troubleshoots, and supports desktops/laptops, peripherals, and cell phones. Answers questions and resolves computer problems for clients in person, via telephone or electronically. Provide assistance concerning the use of computer hardware and software, including printing, installation, office products, electronic mail, and operating systems. Follows all IT standard processes and procedures along with monitoring license compliance. Provides support of Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of problem/incident.

This role can pay between $25 and $28 hr. dependent on experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- 3-4 years of experience in desktop support roles.

- Experience with Microsoft Office Suite, Office 365 and Microsoft Windows 7 & Windows 10/11

- Experience with computer build-out and setup; imaging, application installs, and configuration, etc.

- Excellent customer service skills.

- Excellent troubleshooting skills. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].