DESCRIPTION
The House Supervisor (HS) will be responsible for the health, safety and well-being of Y.E.S. The Arc consumers residing within our Residential Program. The HS will provide support in a compassionate and positive manner to our consumers to assist them in achieving their life’s goals. The HS is also responsible for the supervision of residential program employees through the implementation and enforcement of all Y.E.S. The Arc Policies and Procedures and Y.E.S. The Arc’s Employee Handbook as well as all other agency guidelines and rules. Above all, the House Supervisor must be dedicated in every aspect of their position to Y.E.S. The Arc’s philosophy that all people are capable of growth and learning and that Y.E.S. The Arc exists to provide training and opportunities that will maximize growth towards the greatest independence possible for each consumer served. The position reports directly to the Residential Coordinator and is also overseen by the Medical Coordinator.

DUTIES
General DSP Duties
1. Ensure the health, safety and well-being of all Y.E.S. The Arc’s consumers.
2. Demonstrate respect and promote choice for all of the consumers we support.
3. Act as an appropriate role model and support consumers in using appropriate language, dress, manners and respect.
4. Support consumers in their daily living and assist them with their daily living skills.
5. Assist consumers with their personal hygiene, including but not limited to incontinence needs, bathing, dental care, and trimming and filing nails.
6. Implement and document consumer objectives and/or behavioral plans according to the consumer’s Individual Service Plan (ISP).
7. Attend consumer ISP meetings when requested.
8. Plan and implement recreational activities with supervisory approval.
9. Assist consumers in planning healthy, weekly menus according to their dietary needs and preparing daily meals.
10. Assist consumers in preparing grocery lists and weekly shopping.
11. Make recommendations regarding the health and well-being of residential consumers to their Residential Coordinator.
12. Administer, monitor and document consumer medications according to Y.E.S. The Arc policies and procedures.
13. Prepare weekly med-minders and conduct pill counts as designated.
14. Phone in and pick up prescriptions as needed. Examine all new prescription packaging and labeling to ensure the correct medication is received and conduct pill count.
15. Take consumers to medical appointments when requested. Ensure that all proper documentation is completed, signed and returned to the Medical Coordinator.
16. Operate and maintain medical equipment as trained.
17. Operate and maintain household appliances and tools, agency cell phone, fire extinguisher and any other minor residential equipment in a conscientious manner.
18. Perform housekeeping duties, including, but not limited to, vacuuming, dusting, sweeping, mopping, dishwashing, cleaning of bathrooms and laundry.
19. Perform minor yard work, including, but not limited to, raking leaves and dead weeds, picking up trash, sweeping patios and sidewalks, and washing agency vehicles.
20. Provide safe and secure transportation services to residential consumers in accordance with all Y.E.S. The Arc policies and procedures and adhere to all traffic laws and public safety standards.
21. Follow Y.E.S. The Arc policies and procedures when handling consumers’ personal funds and property.
22. Understand and follow proper Y.E.S. The Arc policies and procedures in the event of emergency situations.
23. Follow shift change procedures at the beginning and ending of each shift worked, including, but not limited to, reading communication log and medication logs at the beginning of each shift, count and reconcile consumer funds to their daily reserve fund ledger, and retrieving and returning agency cell phone.
24. Review and complete communication log, medication logs, consumer objectives and the accompanying data collection sheets before the end of each shift worked.
25. Read all consumer files and E-Plan at the beginning of each month.
26. Attend all mandatory meetings, including house staff meetings, and required trainings.
27. Perform other duties and complete all other projects as may be assigned by administrative personnel.

Additional Supervisory Duties
1. Act as an appropriate role model and support employees in using appropriate language, dress, manners and respect.
2. Provide the supervision, support and interaction necessary to meet the expectations of each residential consumer and their parents/guardian/family while staying within the boundaries set forth by Y.E.S. The Arc and other governing entities.
3. Ensure proper communication between the Residential Program and all other agency programs.
4. Develop and maintain a good working relationship with DES/DDD personnel to promote a positive environment in which to coordinate consumer services.
5. Develop, plan and approve daily activities based upon consumer choice.
6. Assist residential consumers in identifying objectives that are most beneficial to the consumer’s needs, personal choices, and aspirations.
7. Assist the Residential Coordinator in the development of consumer objectives and behavioral plans.
8. Monitor and ensure that consumer objectives are implemented and documented as written and approved by the consumer’s ISP team.
9. Monitor and ensure that consumer behavioral plans are implemented and documented as written and approved by the ISP Team and HRC/PRC.
10. Must be present during all DES/DDD monitorings. Monitor the implementation of all corrective actions as outlined and required by DES/DDD and monitor the ongoing compliance of any system based issues.
11. Maintain the necessary records, logs and other documentation as required by Y.E.S. The Arc and other governing entities. Monitor and verify that all documents are complete and accurate.
12. Consistently monitor the residential settings to ensure clean and safe environments are maintained. Submit Maintenance Requests in a timely manner to correct any maintenance and/or safety issues found.
13. Perform required monthly safety inspections, vehicle inspections, medication reviews and fire drills.
14. Submit all documents by their due date and time.
15. Ensure that all consumer funds received, disbursed and unexpended for consumers in their respective home are documented and securely maintained in accordance with Y.E.S. The Arc’s policies and procedures.
16. Approve weekly grocery lists and monthly shopping lists while staying within the monthly budgets for their respective homes.
17. Directly supervise residential employees.
18. Enforce strict adherence of all Y.E.S. The Arc Policies and Procedures, Employee Handbook, guidelines and rules. Document any concerns and infractions. Initiate the appropriate disciplinary procedures for all infractions with the Residential Coordinator.
19. Provide initial and ongoing in-house training of residential employees. Provide the coaching and feedback necessary to help them be successful in carrying out the duties of their position in accordance with all Y.E.S. The Arc Policies and Procedures.
20. Keep an open door policy for the resolution of employee issues while verifying that the employee is adhering to the proper chain of command and agency policies and procedures.
21. Be observant and aware of residential employees’ physical well-being without infringing upon their privacy. Discuss any concerns with the Residential Coordinator.
22. Develop and implement approved weekly schedules for residential employees. Ensure that employees are aware of their schedules in advance and that they are adhering to their schedule.
23. Maintain appropriate house staffing hours according to the residential staffing matrix approved by DES/DDD.
24. Cover shift vacancies as needed.
25. Conduct regular residential staff meetings for their respective home.
26. When scheduled to do so, carry an agency cell phone and be available for urgent issues that may arise during regularly scheduled time off. While scheduled, you must remain available to be physically present within one hour.
27. Understands and acknowledges that there is a six (6) month probation period for the position and that if he/she fails to meet the responsibilities and expectations of the position, that the option for returning to a Direct Support Professional position may be offered.

REQUIREMENTS
1. Must have a high school diploma or GED; and
2. Work as a Lead Direct Support Professional for Y.E.S. The Arc for a minimum of six (6) months; or documented one (1) year of experience working directly with individuals with disabilities in a supervisory capacity and work as a Lead Direct Support Professional for Y.E.S. The Arc for a minimum of ninety (90) days.
3. Must have a professional and mature demeanor with excellent people and communication skills. Possessing a high regard for confidentiality is of utmost importance.
4. Must possess good time management and organizational skills, be detail orientated and able to multi-task.
5. Be self-motivated, self-directed and able to work with minimal supervision.
6. Possess good typing and grammatical skills.
7. The ability to work flexible hours.
8. Must be at least 21 years of age or older.
9. Must be fingerprinted and able to obtain and maintain an Arizona Fingerprint Clearance Card.
10. Must possess a valid Arizona Drivers License.
11. Must possess and maintain a clean 39-month driving record (no major traffic violations and not more than two minor traffic violations).
12. Must be able to pass drug and alcohol testing.
13. Must be able to lift, push, pull and carry 35 lbs; stand and sit for extended periods; bend at the waist and knees; kneel for extended periods.
14. Must possess the ability to exercise restraint and self-control in potentially volatile situations, including, but not limited to, being confronted verbally and/or physically in a threatening or aggressive manner by the people receiving support. This also includes the ability to deal with and redirect aggressive behavior.

TRAINING REQUIREMENTS
The person in this position must attend and be able to pass the following trainings and maintain current certifications as required by Y.E.S. The Arc, DES/DDD and/or DES/RSA.
1. Employee Orientation
2. Y.E.S. The Arc Policies and Procedures
3. Article IX
4. CIT 1 & 2
5. CPR
6. First Aid
7. Client Orientation
8. 4 DD’s / Seizure Management
9. Gait belt / Transferring / Transfer Board
10. Incident Reporting
11. Intro to DDD
12. ISP Overview
13. Medication Overview
14. Wheelchair Loading
15. Writing and Implementing Measurable Outcomes

SCHEDULE
The following is an abbreviated list of shifts utilized in the residential program. Scheduling is based upon current needs and will vary accordingly. Schedules and shifts are not guaranteed.

Monday – Friday 6:00am – 8:30pm 2:30pm – 10:30pm 10:00pm – 8:30am
Saturday – Sunday 6:00am – 2:30pm 8:00am – 5:30pm 2:00pm – 10:30pm
5:00pm – 10:30pm 10:00pm – 8:30am

PAY
$17.00 - $18.00 DOE
Paid Bi-monthly