**About this role:**

Wells Fargo is seeking an Operational Risk Director in the Chief Operating Office Risk Oversight group as part of the Fraud, Insider Threat & Enterprise Data Risk Oversight team. Learn more about the career areas and lines of business at wellsfargojobs.com.

Operational Risk is the risk resulting from inadequate or failed internal controls, processes, people, and systems or from external events. Operational Risk Management (ORM) upholds the integrity of the Risk Management Framework (RMF) by independently overseeing operational risk management across the company, enabling Wells Fargo to meet its strategic goals and providing a comprehensive view of operational risk.

**In this role, you will:**

+ Provide vision and set direction for the Fraud and Insider Threat enterprise Risk Type Team to achieve long-term strategic objectives that impact organization and management across business groups and enterprise functions

+ Manage the development, implementation, and monitoring of a risk-based program for enterprise level risks with moderate to high risk to identify, assess, and mitigate operational risk that arises from inadequate or failed internal processes, people, systems, or external events

+ Maintain a balance between risk mitigation and operational efficiency

+ Direct execution of major operational risk programs companywide with significant risk and multiple, complex regulatory environments

+ Provide subject matter expertise across lines of business or directly manage enterprise controls for specific functional areas

+ Influence and provide input on policy, framework, and program development for related lines of business or companywide strategy

+ Ensure reporting, escalation, and remediation of issues, deficiencies or regulatory matters regarding operational risk to leaders, committees, and appropriate executive management

+ Identify programs or initiatives related to line of business and enterprise strategy with considerable impact companywide and externally

+ Collaborate and influence all levels of professionals including more experienced leaders

+ Lead team to achieve objectives

+ Manage communication and collaboration with business heads, Legal, Audit, and regulators on risk related topics

+ Manage allocation of people and financial resources for Operational Risk

+ Develop and guide a culture of talent development to meet business objectives and strategy

**Required Qualifications:**

+ 8+ years of Operational Risk experience or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 4+ years of management or leadership experience

**Desired Qualifications:**

+ At least 8 years of fraud or insider threat experience in the banking industry.

+ A thought leader, with the ability to maintain a balance between risk mitigation and operational efficiency.

+ An expert understanding of the enterprise risk management framework including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.

+ Ability to create solutions in a complex risk and control environment and articulate sound proposals to key stakeholders to influence and drive timely decision making.

+ Demonstrated negotiation skills, especially when partnering with senior management, including the willingness to question decisions and escalate issues, where necessary.

+ Exceptional communication skills, both oral and written, with the ability to ask well-crafted questions and present ideas in a clear and compelling manner.

+ Ability to translate complex information into a simple, executive-ready story board and message on paper.

+ Strong analytical, critical thinking and problem-solving skills, coupled with an ability to synthesize data from a variety of sources and deliver results quickly.

+ Experience building and managing teams, including developing and mentoring managers and providing strong, proactive leadership.

**Job Expectations:**

+ This position offers a hybrid work schedule.

**Work Locations:**

+ 401 S Tryon St - Charlotte, NC 28202

+ 1150 W Washington St – Tempe, AZ 85281

+ 250 E John Carpenter Frwy – Irving, TX

**Posting End Date:**

1 Apr 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-436654