Description

We are looking for a skilled Billing/Collections Specialist to join our team on a long-term contract basis. In this role, you will oversee billing and collections processes, ensuring accuracy and efficiency in all financial transactions. This position requires strong organizational abilities, excellent communication skills, and a commitment to providing outstanding customer service.

Responsibilities:

• Prepare and issue accurate invoices using both automated systems and manual methods.

• Monitor customer accounts to identify overdue payments and outstanding balances.

• Initiate collection efforts for delinquent accounts while maintaining clear and precise communication.

• Investigate and resolve billing disputes and discrepancies to ensure timely resolution.

• Collaborate with clients to address billing inquiries and deliver exceptional service.

• Process payments and perform regular account reconciliation for accounts receivable.

• Coordinate with internal departments to gather information necessary for accurate billing.

• Develop and implement efficient billing and collection procedures to enhance workflow.

• Organize and manage the team mailbox by filing, categorizing, and addressing requests promptly.

Requirements • Proven experience in billing and collections processes.

• Strong proficiency in managing billing systems and resolving errors.

• Ability to handle multiple tasks and meet strict deadlines.

• Excellent customer service skills for both internal and external stakeholders.

• Familiarity with collections management and consumer collections.

• Solid organizational and communication abilities.

• Knowledge of payment processing and account reconciliation.

• Demonstrated ability to investigate and resolve financial disputes effectively.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .