WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

**I. Job Summary**

This position is responsible for guiding and leading lower level National Accounts Compliance Analysts to conduct transactional and contract compliance audits, in accordance with National Accounts Compliance operating procedures, manuals and contract review checklists. Maintains department metrics for assigned clients and audits. Analyzes audit results to support accuracy and completeness of audit results, provides recommendations to management.

**II. Essential Duties and Responsibilities**

To perform this job successfully, an individual must be able to perform each duty. Other minor duties may be assigned.

+ Leads cost audits for all assigned adjusted services, WM and 3rd party invoices and develops training materials as needed. Researches Acorn and MAS to validate accuracy of services. Partners with Vendor Relations,

+ Client Services and other stakeholders and Market Areas to reconcile books of business to invoices.

+ Conducts Quality Control checks and assists with Standard Operation Procedure documentation for the on and offshore teams. Reviews service (spec) uploads and audits Spec Governance declines. Maintains and analyzes team metrics for quality and timeliness.

+ Identifies (flags) services for compliance to enable cost accuracy metrics. Monitors cost flag metrics and provides training and support to lesser experienced members of assigned department as well as internal and external customers as needed.

+ Maintains Bid Approval Matrix (BAM) forms tracker to ensures completes and accuracy of BAM forms.

+ Guides junior team members in redline contract reviews and collects most recent approved supporting schedules and exhibits to expedite contract review process. Maintains and analyzes Contract Management tracking document. Reviews custom paper agreements and other agreements as assigned.

+ Client support duties as assigned, including liaison with Launch, Billing & Pricing as needed.

**III. Supervisory Responsibilities**

This job has no supervisory duties though it is a lead to junior level analysts.

**IV. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.

A. Education and Experience

+ Education: Bachelor's Degree (accredited) in Business Administration, Legal or similar area of study; or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.

+ Experience: 5 years of relevant work experience in auditing, operations, accounting, business analysis, or program evaluation (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

+ None required

C. Other Knowledge, Skills or Abilities Required

+ Advanced Excel skillset to include VLOOKUP, data reconciliation and audit background a must.

+ Ability to navigate and data mine multiple systems and spreadsheets.

**V. Work Environment**

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is an office setting.

The expected base pay range for this position across the U.S. is $74,600 - $109,365. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

**Benefits**

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.-

Equal Opportunity Employer: Minority/Female/Disability/Veteran