**Company :**

Highmark Health

**Job Description :**

**JOB SUMMARY**

Highmark is transforming the financial experience for clients and members – from building cost transparency and coverage capabilities, streamlining our billing and claims experience, to helping members afford and pay for care. This job will provide support for the development of financial experience portfolio’s fundamental value proposition, vision, and execution plans. Working with the Product Manager, this position will analyze customer pain points to determine problems to solve, gather and synthesize data, make product recommendations for improvements, and collaborate with cross functional partners in Analytics, Research & Design, and Operations to implement and measure product enhancements that support the execution of the strategic vision.

_**This is a business product development role, not a software/IT pro_ _duct role._

**ESSENTIAL RESPONSIBILITIES**

+ Support the department's and the company's strategic roadmap and competitive position, and aid in the development of a holistic product vision and corresponding product strategy to drive maximum value.

+ Actively anticipate future needs and utilizes metrics and qualitative input to identify asset improvement opportunities.

+ Understand and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.

+ Identify and drive both cross-product and cross-customer value and shared learnings.

+ Support the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.

+ Other duties as assigned or requested.

**EXPERIENCE**

**Required**

+ 1 year of Product experience

**Preferred**

+ 1 year with agile process

**SKILLS**

+ Business Acumen for P&Ls

+ Communication

+ Conflict Management

**EDUCATION**

**Required**

+ ​Bachelor’s degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor's degree.

**Preferred**

+ None

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ None

**Language (Other than English):**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Occasionally

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Never

Lifting: 25 to 50 pounds

Never

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement:_** _This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. _

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$67,500.00

**Pay Range Maximum:**

$126,000.00

_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J261665