At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Location:** Must reside in **Maricopa County, Arizona**

**Schedule:** Monday – Friday, 8:00 AM – 5:00 PM

**Travel:** 10–25% weekly travel to provider clinics and office meetings

**Work Setting:** Telework with field-based responsibilities

**Position Summary**

As an RN Health Care Manager, you will play a vital role in supporting individuals with a Seriously Mentally Ill (SMI) designation enrolled in West Valley health homes. This person-centered role focuses on building meaningful relationships, coordinating care, and improving health outcomes through integrated medical and behavioral health services.

You will collaborate closely with behavioral health teams, direct care staff, primary care providers, specialists, and Durable Medical Equipment (DME) vendors to address care gaps and support members with complex needs.

**Key Responsibilities**

_Member Evaluation & Care Planning_

+ Conduct comprehensive assessments using care management tools and data insights.

+ Identify high-risk factors and service needs; make appropriate referrals.

+ Develop and implement individualized care plans; monitor progress and adjust as needed.

+ Engage in in-person collaboration with members and clinical teams to ensure holistic support.

_Enhancing Quality of Care_

+ Apply a holistic, strengths-based approach to overcome barriers and achieve care goals.

+ Present complex cases for multidisciplinary review to optimize outcomes.

+ Identify and escalate quality of care concerns through established protocols.

+ Use motivational interviewing and coaching techniques to empower members in their health journey.

+ Support members in making informed decisions and actively participating in their care.

_Monitoring & Documentation_

+ Ensure compliance with regulatory, accreditation, and organizational standards.

+ Maintain accurate, timely documentation of all care management activities.

**Remote Work Expectations**

+ Candidates must have a dedicated workspace free of interruptions.

+ Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted.

**Required Qualifications**

+ **Residency:** Must live in Maricopa County, AZ.

+ **Licensure:** Active and unrestricted Arizona RN license.

+ **Experience:**

+ Minimum 3 years of clinical practice.

+ At least1 year of case/care management in an integrated care setting.

+ **Technical Skills:** Proficiency in MS Office Suite, including Outlook, Excel, and Word.

+ **Mobility:** Willingness and ability to travel within the assigned region (10–25%).

**Preferred Qualifications**

+ **Behavioral Health Experience:** 1+ year working with behavioral health populations.

**Education**

+ Associate’s degree in Nursing (required)

+ Bachelor’s degree in Nursing (preferred)

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$60,522.00 - $129,615.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/29/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.